Head of Welsh Language Unit - Cardiff

Head of Welsh Language Unit – Cardiff

Closing Date:

28/05/2025

Group:

Corporate Group

Management Level:

Principal

Job Type:

Permanent

Job Description:

Mi fydd y rôl hon yn cau am 00:01 ddydd Mercher 28ain felly rydym yn argymell eich bod yn ymgeisio erbyn hanner nos fan bellaf ar ddydd Mawrth 27ain Mai.

Am sgwrs anffurfiol i drafod unrhyw gwestiynau neu ymholiadau pellach sydd gennych am y rôl, mae croeso i chi gysylltu â Penodi ar 07385 502078.

Os oes gennych ddiddordeb mewn gwneud cais am y rôl, anfonwch eich CV a llythyr eglurhaol i Penodi at helo@penodi.cymru.

Gwybodaeth am Ofcom

Ni yw rheoleiddiwr cyfathrebiadau’r DU ac rydym yn gwneud gwaith hanfodol sy’n helpu i gadw pobl mewn cysylltiad ledled y DU ac sy’n siapio sut byddwn yn cadw mewn cysylltiad â’n gilydd yn y dyfodol.

Mae ein gwaith yn cynnwys popeth o ffonau a band eang i deledu, radio, y gwasanaeth post, a dyfeisiau diwifr. Rydym hefyd yn ymgymryd â’r her o wneud y byd ar-lein yn lle mwy diogel. I’n helpu i gyflawni ein nod o sicrhau bod cyfathrebiadau’n gweithio i bawb, mae arnom angen pobl o bob cefndir, gyda sgiliau amrywiol a phrofiadau gwahanol.

Gwybodaeth am y tîm y byddwch chi’n rhan ohono

Mae tîm Ofcom Cymru yn gweithio ar draws pob agwedd o gylch gwaith Ofcom, gan gynrychioli Cymru yn Ofcom ac Ofcom yng Nghymru, drwy ddarparu mewnbwn a chyngor ar anghenion cyfathrebu pobl yng Nghymru.

Rydym yn gwneud hyn drwy ymgynghori’n helaeth ledled Cymru, drwy wrando ar y rhai sy’n ein cynghori a drwy gynnull digwyddiadau. Rydym hefyd yn cyflawni hyn drwy’r cysylltiadau rhagorol sydd gennym ag amrywiaeth eang o gynghorwyr a rhanddeiliaid ar draws Llywodraethau, busnesau, y sector gwirfoddol, grwpiau defnyddwyr, academyddion, gwleidyddion a rhanddeiliaid polisi cyhoeddus yng Nghymru.

Mae Ofcom yn trin y Gymraeg a’r Saesneg yn gyfartal yn ein gwaith yng Nghymru lle bo hynny’n berthnasol. Credwn fod ein dull gweithredu yn gwneud cyfraniad cadarnhaol at allu siaradwyr Cymraeg i ymgysylltu â materion cyfathrebu yn yr iaith o’u dewis.

Pwrpas a hyd a lled y rôl

Mae ehangder ac ansawdd gwasanaethau Cymraeg Ofcom yn cael eu gwerthfawrogi’n fawr gan gydweithwyr ar draws y sefydliad a chan ddefnyddwyr yng Nghymru. Yn y rôl arwain newydd hon, byddwch yn gyfrifol am sefydlu Uned Iaith Ofcom. Nod yr uned yw grymuso cydweithwyr ar draws y sefydliad drwy ddyfeisio, cynghori, cynnal a chyfathrebu dull Ofcom o gydymffurfio â Safonau’r Gymraeg. Bydd yr uned yn gweithredu mewn diwylliant o wella’n barhaus, gydag arloesedd ag agwedd ‘barod i helpu’ wrth galon hynny, gan weithio gyda chyflenwyr dibynadwy a chynnal arbenigedd mewnol penodol a brwdfrydig i fodloni gofynion Ofcom o ran y Gymraeg.

Fel deiliad cyllideb a rheolwr perfformiad gyrfa i’r uned, byddwch yn cefnogi Cyfarwyddwr Cymru i arwain tîm bach sy’n gweithio mewn amgylchedd sy’n symud yn gyflym mewn sefydliad y DU lle nad oes dau ddiwrnod yr un fath. Mae’r swydd hon yn gyfle i arwain tîm sy’n siapio ac yn diffinio rhan hanfodol o’n gwaith drwy gydweithio’n agos â chydweithwyr ar draws Ofcom. Felly i lwyddo yn y rôl reoli hon, byddwch yn dibynnu ar eich profiad helaeth o arwain; eich sgiliau rheoli pobl amlwg a’ch hanes o gydweithio’n effeithiol ag eraill ar draws eich sefydliad i gyflawni nodau heriol.

Er bod y swydd hon wedi’i lleoli yn swyddfa Ofcom yng Nghaerdydd, mae Ofcom yn croesawu gweithio hyblyg ac rydym yn croesawu ceisiadau gan bobl sy’n rhannu swydd a gweithwyr rhan-amser.

Eich Prif Gyfrifoldebau

• Sicrhau bod Ofcom yn cydymffurfio â’i safonau’r Gymraeg, gan ddyfeisio, cynnal, cynghori a chyfathrebu polisïau, gweithdrefnau ac arferion Ofcom a fydd yn sicrhau dull gweithredu cyson a gaiff ei gydnabod yn fewnol ar draws Ofcom.

• Sefydlu Uned Iaith Ofcom i ddarparu a chydlynu gwasanaethau Cymraeg mewnol ac allanol Ofcom, gan ddatblygu a chynnal systemau, prosesau a chyfathrebiadau mewnol effeithiol ac effeithlon sy’n sail i gydymffurfiad Ofcom â safonau’r Gymraeg.

• Datblygu prosesau, gweithdrefnau a llwyfannau adrodd yn yr Uned Iaith sy’n hyrwyddo diwylliant cadarnhaol ac adeiladol o ddeallusrwydd a gwerthuso i annog gwelliannau yn y dyfodol drwy dystiolaeth sy’n seiliedig ar ddata.

• Llunio a darparu strategaethau cyfathrebu a marchnata a fydd yn grymuso cydweithwyr ac yn ymgysylltu â nhw ar draws y sefydliad drwy hyrwyddo’r Uned Iaith, gan sicrhau bod timau ar draws y sefydliad yn deall gwaith a rôl yr uned yn glir.

• Rhoi cyngor a llunio gofynion Ofcom ar gyfer holl gyflenwyr gwasanaethau Cymraeg allanol, rheoli prosesau caffael a’r Cytundebau Lefel Gwasanaeth sy’n deillio o hynny, gan sicrhau eu bod yn cyflawni gofynion Ofcom yn effeithiol dros amser; cynnig arloesedd a darparu gwerth am arian.

• Rhoi cyngor a rheoli’r gyllideb flynyddol ar gyfer gwasanaethau Cymraeg gan gydweithio a chyfathrebu â chydweithwyr cyllid i sicrhau bod yr adnoddau sydd ar gael yn cael eu defnyddio’n effeithiol a bod targedau ariannol yn cael eu cyflawni.

• Rheoli pobl yn effeithiol ac yn ysbrydoledig i ddatblygu perfformiad a gyrfaoedd is-weithwyr uniongyrchol yn yr Uned Iaith, gan oruchwylio pob agwedd ar reoli pobl, gan gynnwys recriwtio, pennu cyfrifoldebau ac amcanion, ynghyd â rheoli perfformiad a chefnogi unigolion.

• Cydweithio’n agos â thîm digidol a chyfathrebu Ofcom i siarad ar ran Ofcom yng Nghymru ac i reoli a datblygu brand ac enw da Ofcom drwy gyfrwng y Gymraeg, gan sicrhau bod ein presenoldeb digidol yn arloesol ac yn hygyrch i ddefnyddwyr yng Nghymru.

• Arwain perthynas Ofcom â Chomisiynydd y Gymraeg a’i swyddfa, gan ddarparu adroddiad blynyddol ar sut mae Ofcom yn cyflawni ei Safonau. Arwain trafodaethau mewn perthynas â Safonau’r Gymraeg Ofcom, yn ôl yr angen. Rheoli ymholiadau, cwynion ac ymchwiliadau i sut mae Ofcom yn cyflawni yn erbyn ei Safonau’r Gymraeg, yn ôl yr angen.

Y sgiliau, y wybodaeth a’r profiad y bydd eu hangen arnoch i lwyddo

• Arweinyddiaeth: tystiolaeth helaeth o gefnogi gyrfaoedd a pherfformiad cydweithwyr, creu timau llawn cymhelliant sy’n perfformio’n dda yn unol â diwylliant a gwerthoedd Ofcom, a grymuso eraill i gyflawni eu potensial drwy hyfforddi, mentora ac adborth.

• Cynlluniau gweithredu: hanes llwyddiannus o gyflawni nodau’n effeithiol gydag eraill, pennu cyfeiriad a thasgau ar gyfer eich tîm, rheoli’r adnoddau sydd ar gael yn effeithiol, a mynd â phobl gyda chi wrth ddarparu adborth, gan gynnwys sut rydych chi wedi dal eraill i gyfrif am eu hymddygiad a’u hyfforddi i fod ar eu gorau.

• Profiad rheoleiddio: tystiolaeth sylweddol, o fewn sefydliad yn y DU yn ddelfrydol, o sut rydych wedi defnyddio eich gwybodaeth helaeth am Safonau’r Gymraeg a dealltwriaeth o rôl swyddfa Comisiynydd y Gymraeg yng Nghymru, i ddyfeisio, cynnal, cynghori a chyfathrebu polisïau, arferion a gweithdrefnau eich sefydliad sy’n sicrhau cydymffurfiaeth â’i safonau neu gynllun iaith Gymraeg.

• Datblygu atebion: gallu arddangos profiad o weld y darlun ehangach er mwyn canfod a datrys problemau cymhleth wrth ddarparu gwasanaethau Cymraeg – yn ddelfrydol mewn sefydliad yn y DU – gan ddefnyddio dulliau sy’n seiliedig ar dystiolaeth i gasglu gwybodaeth a datblygu atebion â seiliau cadarn.

• Defnyddio sgiliau iaith: mae rhuglder rhagorol yn y Gymraeg ar lafar ac ar bapur yn hanfodol ar gyfer y rôl hon.

• Dylanwadu’n bwrpasol: tystiolaeth o gynrychioli eich sefydliad mewn amgylchiadau uchel eu proffil – yn fewnol ac yn allanol – i lywio barn a phenderfyniadau gan ddefnyddio technegau cyfathrebu a pherswadio ymarferol ac ysbrydoledig i gyflawni nodau eich sefydliad.

• Meithrin perthynas: rhwydwaith eang o gysylltiadau perthnasol sy\\\\\\\’n adlewyrchu eich profiad a dull clir o feithrin perthynas gadarnhaol gyda phobl y tu mewn a\\\\\\\’r tu allan i\\\\\\\’ch sefydliad.

• Cysoni gwaith: gallu dangos sut rydych wedi modelu diwylliant a gwerthoedd Ofcom yn eich rôl bresennol i gynnal amgylcheddau agored ar gyfer eich tîm lle mae gwybodaeth ac adnoddau gwerthfawr yn cael eu rhannu mewn ffyrdd sy’n cefnogi holl aelodau’r tîm a’u twf.

• Syniadau sy’n torri tir newydd: profiad cadarn o gyflwyno safbwyntiau newydd a dulliau creadigol, gwreiddiol i wella prosesau a pholisïau, neu ansawdd neu lefelau darparu gwasanaethau Cymraeg yn eich sefydliad.

• Croesawu newid: tystiolaeth o gyflwyno arloesedd a hebrwng tîm drwy newid, gan gynnal amgylchedd cadarnhaol a chefnogol wrth gyflawni eich nodau.

• Dadansoddi a chynllunio ariannol: gallu dangos dealltwriaeth fasnachol drylwyr o sut mae pethau’n gweithio, megis sicrhau cyllid a chreu cyllidebau; dadansoddi tueddiadau defnyddwyr; a newidiadau mewn technoleg i ddarparu gwell gwasanaethau Cymraeg a mwy ohonynt o fewn yr adnoddau sydd ar gael.

Datganiad Cynhwysiad

Mae cynhwysiad wrth galon popeth a wnawn.

Mae gan Ofcom genhadaeth amlwg: sicrhau bod cyfathrebiadau’n gweithio i bawb. Er mwyn gallu cyflawni hyn, rydym am i’n sefydliad adlewyrchu’r amrywiaeth o gefndiroedd, profiadau, magwraeth a safbwyntiau sy’n bodoli ledled y DU. Ein nod yw recriwtio o’r gronfa ehangaf bosibl o ymgeiswyr – ni waeth beth yw eich rhyw, eich ethnigrwydd, eich anabledd, eich cyfeiriadedd rhywiol na’ch cefndir cymdeithasol.

Pan fydd swyddi\\\\\\\’n cael eu rhestru fel rhai llawn amser, rydym yn parhau i fod yn agored i lai o oriau, trefniadau rhan amser, rhannu swyddi a dewisiadau gweithio hyblyg eraill. O’r diwrnod cyntaf, rydym yn hyrwyddo trefniadau gweithio hyblyg i ddiwallu anghenion unigol.

Rydym hefyd yn croesawu ymgeiswyr sy’n dychwelyd i’r gweithlu ar ôl seibiant – am ba reswm bynnag. Os ydych chi wedi cymryd amser i ffwrdd ac yn barod i ailymuno, edrychwn ymlaen at adolygu eich cais.

Mae ein prosesau recriwtio yn blaenoriaethu hygyrchedd a chynhwysiad. Os oes angen gwybodaeth arnoch mewn fformat arall neu os oes gennych chi ddewisiadau penodol, cysylltwch â’n tîm recriwtio yn resourcing@ofcom.org.uk neu ffoniwch 0330 912 1378.

A ninnau yn gyflogwr Hyderus o ran Anabledd, rydym yn cynnig cyfweld unrhyw ymgeiswyr anabl sy’n bodloni’r meini prawf hanfodol ar gyfer ein rolau sy’n cael eu hysbysebu. Pan fyddwch yn gwneud cais, gallwch roi gwybod i ni os hoffech i’ch cais gael ei ystyried dan y cynllun hwn (a elwir weithiau’n ‘gynllun sicrhau cyfweliad’). Mae rhagor o wybodaeth am y cynllun yma: https://www.ofcom.org.uk/about-ofcom/jobs/disability-confident-scheme

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Please note that this role will close at 00:01 on Wednesday 28th May and therefore we advise getting your application by no later than midnight on Tuesday 27th May.

For an informal chat to discuss any further questions or queries you may have regarding this role, please feel free to contact Penodi on 07385 502078.

If you are interested in applying for this role, please send your CV and cover letter to Penodi at hello@penodi.cymru

About Ofcom

As the UK’s communications regulator, we’re delivering vital work that helps keep the UK connected and shapes the future of how we’ll stay connected with each other.

Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. We’re also taking on the challenge of making the online world a safer place. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.

About the team you’ll be part of

The Ofcom Wales team works across all aspects of Ofcom’s remit to represent Wales within Ofcom and Ofcom within Wales by providing input and advice on the communications needs of people in Wales.

We do this by consulting extensively across Wales, by listening to those who advise us and by convening events. We also do this through the excellent relationships we maintain with a diverse range of advisors & stakeholders across Governments, business, the voluntary sector, consumer groups, academics, politicians, and public policy stakeholders in Wales.

Ofcom treats the Welsh and English languages equally in our work in Wales where relevant. We believe our approach makes a positive contribution to the ability of Welsh speakers to engage with communications issues in their chosen language

The purpose and scope of the role

The breadth and quality of Ofcom’s Welsh Language services are highly valued by colleagues across the organisation and by consumers in Wales. In this new leadership role, you be responsible for establishing Ofcom’s Welsh Language Unit. The unit’s aim is to empower colleagues across the organisation by devising, advising on, maintaining, and communicating Ofcom’s approach to complying with its Welsh Language Standards. Operating within a culture of constant improvements, the unit will have innovation and a ‘can do’ approach at its heart, working with trusted suppliers and maintaining highly motivated, specialist internal expertise to meet Ofcom’s Welsh language requirements.

As the budget holder and career performance manager for the unit, you will support the Wales Director leading a small team working in a fast past environment within a UK organisation where no two days are the same. This role is an opportunity to lead a team and both shape and define a vital part of our work by closely collaborating with colleagues across Ofcom. As a result, success in this management role will rely on your extensive leadership experience; your proven people management skills and your track record for collaborating effectively with others across your organisation to achieve challenging goals.

Whilst this role is based in Ofcom’s Cardiff office, Ofcom embraces flexible working and we welcome applications from job sharers and part-time workers.

Your Key Responsibilities

• Ensure Ofcom’s compliance with its Welsh language standards, devising, maintaining, advising on and communicating Ofcom’s policies, procedures and practices that will deliver a consistency of approach that is internally recognised across Ofcom.

• Establish Ofcom’s Welsh Language Unit to deliver and coordinate Ofcom’s in-house and 3rd party Welsh language services developing and maintaining effective and efficient internal systems, processes and communications that underpin Ofcom’s compliance with the Welsh language standards.

• Develop reporting processes, procedures and platforms within the Welsh Language Unit that champions a positive and constructive culture of insight and evaluation to encourage future improvements based on data driven evidence.

• Set and deliver communication and marketing strategies that will empower and engage colleagues across the organisation by promoting the Welsh Language Unit, ensuring its work and role are clearly understood by teams across the organisation.

• Advise on and set Ofcom’s requirements for all external suppliers of Welsh language services, managing procurement processes and resulting Service Level Agreements ensuring they effectively deliver Ofcom’s requirements over time; offer innovation and represent value for money.

• Advise on and manage the Welsh language services annual budget collaborating and communicating with finance colleagues to ensure effective use of available resources and that financial targets are being met.

• Provide effective and inspiring people management to develop the performance and careers of direct reports in the Welsh Language Unit, managing all aspects of people management delivery, including recruitment, setting responsibilities and objectives together with the performance management and support of individuals.

• Collaborate closely with Ofcom’s digital and communication team to speak for Ofcom in Wales and to manage and develop Ofcom’s brand and reputation through the Welsh language, ensuring that our digital presence in scope is both innovative and easily accessible for consumers in Wales.

• Lead Ofcom’s relationship with the Welsh Language Commissioner and their office, providing an annual report on Ofcom’s delivery against its Standards. Lead negotiations in relation to Ofcom’s Welsh Language Standards, as required.

• Manage queries, complaints and investigations into Ofcom’s delivery against its Welsh Language Standards, as needed.

The skills, knowledge and experience you’ll need for success

• Leadership: extensive evidence for supporting the careers and performance of colleagues, creating high performing, motivated teams in line with Ofcom’s culture and values and empowering others to fulfil their potential using coaching, mentoring and feedback.

• Executing Plans: a track record for effectively achieving goals through others, setting the direction and tasks for your team, managing available resources effectively and taking people with you whilst providing feedback, including how you have held others to account for how they behave, coaching them to be at their best.

• Regulatory experience: significant evidence, ideally within a UK organisation, for how you have used your extensive knowledge of the Welsh language Standards and understanding of the role of the Welsh Language Commissioner’s office in Wales, to devise, maintain, advise on and communicate your organisation’s policies, practices and procedures that ensure compliance with its Welsh language standards or scheme.

• Building Solutions: able to demonstrate your track record for seeing the bigger picture in order to identify and solve complex issues in the delivery of Welsh language services – ideally within an UK organisation – using evidence based methods to gather insights and develop well founded solutions.

• Utilising Language Skills: your excellent written and spoken fluency in Welsh are essential for this role.

• Channelling Influence: evidence for representing your organisation in high profile settings – internally and externally – to guide opinions and decisions using practiced and compelling communication and persuasion techniques to achieve your organisation’s goals.

• Forming Relationships: a wide network of relevant contacts that demonstrates your track record and a clear approach for building and nurturing positive relationships with people inside and outside of your organisation.

• Harmonising work: can show how you have role modelled Ofcom’s culture and values in your current role to maintain open environments for your team where valuable information and resources are shared in ways that supports all team members and their growth.

• Trailblazing Ideas: a strong track record for bringing fresh perspectives and creative, original approaches that have improved processes and policies, or the quality or levels of Welsh language service delivery in your organisation.

• Embracing Change: evidence of bringing innovation and taking a team through change, maintaining a positive and supportive environment whilst achieving your goals.

• Financial analysis and planning: able to demonstrate a thorough commercial understanding of how things work, from securing finances and creating budgets; to analysing consumer trends and changes in technology to deliver more and better services in the Welsh language within the available resources.

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability.

Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs.

We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team at resourcing@ofcom.org.uk or call 0330 912 1378.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here. https://careers.ofcom.org.uk/careers/how-we-hire/