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- Tasks: Lead strategic roadmaps and collaborate with teams to enhance ICT capabilities.
- Company: Ofcom is the UK’s communications regulator, ensuring everyone stays connected.
- Benefits: Enjoy flexible working options, inclusive culture, and opportunities for personal growth.
- Why this job: Join a mission-driven team making a real impact on UK communications.
- Qualifications: Experience in IT strategy, architecture, and managing vendor relationships required.
- Other info: Open to diverse applicants, including those returning to work after a break.
The predicted salary is between 43200 - 72000 £ per year.
time left to apply End Date: August 20, 2025 (12 days left to apply)
Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply.
job requisition id JR2140
Closing Date:
20/08/2025
Closing Date:
20/08/2025
Group:
Corporate Group
Management Level:
Principal
Job Type:
Permanent
Job Description:
Please note this role will close at 00.01 on the 20th August so we advise making your application by midnight on the 19th August.
About the Team
This role is for a Principal Business Solutions Architect within the Innovation Team in ICT. You will work closely with other Architects, Project Managers, Business Analysts and bridge the gap between business representatives and IT across the Corporate Group ensuring that they have the technology and data required to achieve their objectives.
Purpose of the Role
The Business Solutions Architect (BSA) at Ofcom plays a crucial role in defining the business strategy for ICT and acts as a key interface between ICT and other Ofcom groups. The role is responsible for developing effective working relationships across the organisation, particularly within the Corporate Group, which includes teams such as HR, Finance, Communications, Customer Contact.
The BSA uses their business and technical knowledge to create strategic roadmaps for groups and ensure that these roadmaps align with ICT Strategy. They collaborate with peers to define the ICT strategy and roadmap, assess business requirements, and oversee the delivery and evolution of technical solutions.
The BSA facilitates interactions between the ICT technical team and decision makers, conducts discovery workshops with other teams to identify issues and opportunities, and manages relationships with key software vendors by providing strategic updates and addressing opportunities and risks.
Your key responsibilities
- Lead ICTs engagement with stakeholder Groups at Ofcom (primarily the Corporate Group) to develop their strategic roadmaps.
- Architect, design and oversee the implementation of Communication/Web/Finance and HR capabilities
- Collaborate with corporate teams to produce business cases for developing ICT capabilities.
- Contribute to the decisions on the prioritisation of projects in the ICT portfolio.
- Monitor technology trends in key platforms to identify opportunities and risks to operating capabilities.
- Collaborate with senior colleagues in the ICT team to manage demand from the business.
- Work with the business to optimise the operational capabilities of the existing solutions.
- Contribute to the development and implementation of the overall ICT strategy and define solutions which comply with Ofcoms architectural principles. E.g., promote re-use, ensure value, cloud first, secure by design.
- Participate in ICT governance processes to ensure the effectiveness, efficiency and security of the solutions ICT delivers to the organisation including the ICT Design Authority.
The skills, knowledge and experience you will need for success
Technical Knowledge, Skills and Experience:
Architecture
- Practical experience in creating IT Strategy and aligning it with Business and Group / Function Strategy.
- Ability to work in technical design and system analysis roles across the architectural domains (Business, Data, Application, Technology and Security)
- Experience in managing third-party vendors including escalations, understanding their roadmaps and working with cross-functional teams in complex technical initiatives.
- Experience in designing end-to-end solutions that use cloud-based business and data applications and other innovative technologies.
- Knowledge of enterprise architecture frameworks, e.g. TOGAF.
Communications, HR & Finance
- Good working knowledge of the operational processes of Communications, HR and Finance functions.
- Demonstrable knowledge of Digital Experience (DXP)/Content Management Systems and solutions such a SiteCore, Adobe, or Optimizely. Appreciation of DevOps processes and best practices – ideally using Azure DevOps – and ensuring any solutions meets the organization\’s requirements for performance, scalability, and security
- Demonstrable knowledge of Workday platform (HCM, FINS and Payroll) or similar (SAP, Dynamics, Oracle, or equivalent) and the design methods/best practices used for low-code/no-code solutions
- Experience with Strategic Portfolio Management (SPM) and the associated technologies to align resources, projects and strategic goals.
- Familiarity GDPR/DPA2018 data requirements
General ICT
- Familiarity with enterprise systems like CRM ( Salesforce), Service Desk Platforms (ServiceNow)
- Working knowledge of Microsofts O365 and Power Platform – Power Apps, Power Automate, and Power BI, SharePoint online.
- Experience with digital integration methodologies (e.g. via APIs, SFTP, webservices) to share data with third-party organizations/systems in a secure way
- Experience with Generative AI, LLMs, or agentic platforms in production settings.
- Experience in and contributing to developing data and reporting/analytics solutions
- Demonstrable experience working with offshore distributed development teams, understanding the organisation benefits and challenges in this model of working
- Prior experience working with Infrastructure and Cybersecurity teams to identify IT risks and working towards increasing the security posture of the IT assets in an organisation
Personal Attributes
- Articulating Ideas: Ability to present technical and security concepts in laymans terms and impart knowledge to key stakeholders and support functions.
- Owning Accountabilities: Working unsupervised, self-motivated, demonstrating flexibility/ adaptability and resilience
- Channelling Influence: Guide opinions and decisions with compelling communication and persuasion techniques, looking to get everyone on the same game plan.
- Scanning Horizons: Grasp the bigger picture, foresee upcoming trends and challenges, and ensure actions and decisions are in sync with long-term objectives.
Inclusivity Statement
Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible no matter your social background, age, ethnicity, sexual orientation, gender, or disability. We also warmly welcome applicants who are returning to the workforce after a break for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.
Where positions are listed as full-time, we remain open to reduced hours, part-time arrangements, job shares, and other flexible working options. From day one, we champion flexible work arrangements to accommodate individual needs. You can read more about our Rewards, Benefits and Well-being on our careers page.
Our recruitment processes prioritise accessibility and inclusivity. If you need adjustments, information in an alternative format, or prefer to apply in a different way, please contact us at or call 0330 912 1378.
As a Disability Confident Leader, we offer interviews to disabled applicants who meet essential criteria for advertised roles. Learn more about this scheme here.
We make communications work for everyone.
As the UKs communications regulator, were delivering vital work that helps keep the UK connected and shapes the future of how well stay connected with each other.
Our work covers everything from phones and broadband, through to TV, radio, the postal service, and wireless devices. And we need people of all backgrounds, skill sets, and experiences to help us achieve our goal of making communications work for everyone.
Ofcoms remit is huge we keep UK citizens and consumers safe from harm and ensure they receive the best possible service from their communications providers. Find out more about Ofcom, where we operate, and the different types of work we do to keep the country connected.
At Ofcom we are determined to do all we can to promote diversity and equality inside our organisation and in the wider sectors we regulate. Diversity and equality are fundamental to achieving our purpose to make communications work for everyone. We need to make the best decisions for all UK consumers and citizens. To do this, it is essential that all levels of our organisation are diverse and foster an inclusive culture.
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Enterprise Architect (London) employer: Ofcom
Contact Detail:
Ofcom Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enterprise Architect (London)
✨Tip Number 1
Network with professionals in the field of enterprise architecture, especially those who have experience working with Ofcom or similar organisations. Attend industry events or webinars to connect with potential colleagues and learn more about the company culture.
✨Tip Number 2
Familiarise yourself with the latest trends in ICT and enterprise architecture frameworks like TOGAF. Being able to discuss these topics confidently during interviews will demonstrate your commitment to staying current in the field.
✨Tip Number 3
Prepare to articulate how your previous experiences align with the responsibilities outlined in the job description. Think of specific examples where you've successfully bridged the gap between business needs and IT solutions.
✨Tip Number 4
Research Ofcom's mission and values thoroughly. Understanding their commitment to inclusivity and diversity will help you tailor your discussions and show that you resonate with their organisational goals.
We think you need these skills to ace Enterprise Architect (London)
Some tips for your application 🫡
Understand the Role: Thoroughly read the job description for the Enterprise Architect position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences mentioned in the job description. Emphasise your experience with enterprise architecture frameworks, cloud-based solutions, and any relevant technical knowledge that aligns with the role.
Craft a Compelling Cover Letter: Write a cover letter that connects your background to the requirements of the role. Use specific examples from your past work to demonstrate how you can contribute to the team and align with Ofcom's mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Ofcom
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the Enterprise Architect position. Familiarise yourself with how this role interacts with other teams, especially within the Corporate Group, and be ready to discuss how your experience aligns with these requirements.
✨Showcase Your Technical Knowledge
Be prepared to discuss your practical experience in creating IT strategies and aligning them with business objectives. Highlight your familiarity with enterprise architecture frameworks like TOGAF and your experience with cloud-based solutions, as these are crucial for the role.
✨Demonstrate Communication Skills
Since the role involves bridging the gap between technical teams and business representatives, practice articulating complex technical concepts in simple terms. Prepare examples of how you've successfully communicated with stakeholders in previous roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage relationships with third-party vendors. Think of specific instances where you've navigated challenges in project management or vendor relations, and be ready to share those experiences.
