Accounts Receivable Advisor - London

Please note that the advert will close at 00:01 on Friday 25 April and therefore we advise getting your application in by no later than midnight on Thursday 24 April.

About the Team

The Finance Operations team plays a key role in supporting the services provided by the Finance team. Comprising the Receivables & Cash Management team and the Payables & Expenses team, the group is currently focused on enhancing systems and processes to drive efficiency and accuracy. Both teams manage large volumes of daily transactions while meeting strict deadlines and contributing to monthly reporting requirements. Joining this team offers the opportunity to be part of critical operational improvements and gain exposure to dynamic finance functions.

Purpose of the Role

The role focuses on minimising debt and maximising cash flow through efficient credit control and timely, accurate invoicing. It also involves analysing financial data to identify opportunities for process improvements, drive efficiency, and implement impactful changes. Additionally, the role requires exceptional collaboration, networking, and relationship-building skills to foster trust, promote teamwork, and ensure seamless coordination with internal and external stakeholders, contributing to organisational growth and shared success.

Your key responsibilities

• Promote an environment that encourages continuous improvement and constructive feedback to enhance processes and ways of working.
• Proactively drive and support implementation of changes with a growth-orientated mindset.
• Monitor Accounts Receivables, Remittance & Payments mailboxes daily to ensure that all queries are addressed within agreed service levels.
• Save any related documents to the relevant customer account within Workday for accurate record-keeping.
• Process daily bank statement to accurately identify and allocate receipts and payments.
• Investigate and resolve any discrepancies or unallocated transactions promptly to maintain accurate financial records.
• Ensure annual billing, involving a high volume of invoices, is completed accurately and efficiently.
• Maintain a regular invoice schedule that specifies which invoices to raise and when, ensuring timely distribution to stakeholders.
• Process manual ad hoc invoice requests daily from emails to the AR inbox.
• Ensure the collection of sales ledger balances in accordance with Ofcom's terms and conditions.
• Prepare invoice adjustments/write offs/refunds with complete and accurate documentation for all customers.
• Investigate any on account, unapplied credits, and unknown receipts to ensure all funds are allocated without delay.
• Ensure all daily and weekly key activities are completed accurately and on time with relevant KPI’s updated to reflect progress and performance effectively.
• Complete and provide all monthly reports and reconciliations to the Receivables & Cash Manager within the monthly timetable.
• Perform additional ad hoc duties as advised, such as opening post and processing cheque.

The skills, knowledge and experience you will need for success

• Experience in managing accounts receivables and cash process, including handling high volumes of transactions.
• Proficient working knowledge of the key systems, including Workday or similar finance systems, as well as Excel, Outlook and MS Word.
• Solid foundation in finance knowledge, including a clear understanding of debits, credits, and reconciliations.
• Committed to promoting Ofcom's core values of excellence, agility, empowerment, collaborations and respect.
• Embraces opportunities to gain experience and develop new skills in a dynamic finance environment.
• A background in finance, accounting or relevant field would be beneficial.

Owning Accountabilities

• Ability to independently organise, plan and prioritise own workload.
• Takes ownership of queries, proactively investigating and resolving issues.

Building Solutions

• Strong analytical skills, with the ability to interpret data and provide insightful recommendations.
• Strong attention to details, with the ability to identify and rectify errors in financial documents.

Forming Relationships

• Ability to establish and nurture effective relationships both internally and externally.

Articulating Ideas

• Ability to communicate technical and professional information clearly and effectively.

Executing Plans

• Ability to meet expectations and complete tasks effectively within agreed timeframes.

Ofcom has a clear mission: to make communications work for everyone. To be able to deliver on this, we want our organisation to reflect the diversity of background, experience, upbringing and thought that exists across the UK. We aim to recruit from the widest pool of candidates possible – no matter your social background, ethnicity, sexual orientation, gender or disability.

We also warmly welcome applicants who are returning to the workforce after a break – for whatever reason. If you have taken time away and are ready to rejoin, we look forward to reviewing your application.

Our recruitment processes prioritise accessibility and inclusivity. If you need information in an alternative format or have specific preferences, please contact our recruitment team.

As a Disability Confident employer, we offer interviews to disabled applicants who meet essential criteria for advertised roles.