At a Glance
- Tasks: Lead sales initiatives and create a welcoming environment for guests at a luxury hotel.
- Company: Join The Lanesborough, London's No. 1 hotel, renowned for elegance and hospitality.
- Benefits: Enjoy perks like retail discounts, complimentary meals, and a robust rewards package.
- Other info: Opportunities for professional growth and exciting social events await you!
- Why this job: Be part of a prestigious team and make a real impact in luxury hospitality.
- Qualifications: Proven sales experience in luxury settings and excellent communication skills required.
The predicted salary is between 45000 - 55000 £ per year.
- We have an exceptional opportunity to join our
- Sales & Marketing
- Team at
The Lanesborough .
Awarded No. 1 Hotel in London in the Travel + Leisure World's Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto.
The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
- Oetker Hotels
- Masterpiece Collection
Oetker hotels are true masterpieces located in the world’s most desirable destinations.
Each property is a landmark and a timeless icon of elegance.
With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Candidate Profile
Duties and responsibilities include
- Ensure a friendly and pleasant environment for all guests and employees ensuring that recognition is at the forefront of service.
- Be able to promote and be confident with all facilities offered in the hotel.
- Knowledgeable about The Oetker Collection and other properties.
- Responsible for developing new and existing business from assigned markets
- Ensuring the delivery of the budget of assigned market through sales and marketing actions and plans through the year
- Continually review business and action plans throughout the year, to ensure its continued appropriateness against current market conditions, market intelligence and benchmarking statistics.
- Conduct quarterly review of accounts and follow-up on lapsed business.
- Maintain accurate databases of accounts and travel agents and organise regular mailings to promote tactical offers.
- Key Requirements
- The ideal candidate would be able to demonstrate the following attributes:
- Proven track record in a luxury establishment of which at least three years in a managerial position in Sales & Marketing.
- Excellent command of the English language both written and verbal is essential (a second language is an asset).
- Immaculate grooming standards
- Great knowledge of Microsoft Office, Delphi and Opera is essential
- Ability to work under pressure and communicate effectively at all levels.
- Ability to work on own initiative is essential
- In return
We believe in recognising and valuing the contributions of our team members. To support your wellbeing and growth, we provide a robust reward and benefits package, including:
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Complimentary meals on duty
- Cycle to Work scheme
- Flu vaccinations
- Discounted chiropodist and massage treatments
- Substantiality initiates
- Social and sports activities (e. g. football games, running club, yoga & pilates, etc.)
- Internal transfer and promotion opportunities
- Cross-departmental exposure
- Partnered with industry-leading training providers
- Internal learning gateway
- Free access to e-learning platform offering job-specific training and personal growth courses
- Subsidised professional qualifications and certified training programmes
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend-A-Friend’ scheme
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events (e. g. Annual Party, Recognition Celebrations, Children's Christmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
- Retirement parties
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK.
Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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Assistant Head of Sales in City of London employer: Oetker Hotels
The Lanesborough is an exceptional employer, offering a vibrant work culture steeped in the tradition of legendary European hospitality. With a strong emphasis on employee growth through internal training opportunities and a commitment to health and wellness, staff enjoy benefits such as private medical insurance, complimentary meals, and social activities. Located in the heart of London, employees also benefit from a prestigious work environment and generous discounts, making it a truly rewarding place to build a career.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Head of Sales in City of London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Oetker Hotels. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Oetker Hotels
Don't be shy about reaching out to Oetker Hotels directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Head of Sales in City of London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Oetker Hotels and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Oetker Hotels
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
