The Lanesborough in London invites applications for a Guest Relations Manager to enhance guest experiences within our Front Office team. You will uphold the hotel’s reputation for exceptional service, building lasting relationships with VIP guests and corporate clients.
The ideal candidate has previous 5* luxury experience, excellent communication, and the ability to manage guest inquiries and issues with discretion. A flexible, 24-hour roster is required to meet our high standards.
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Luxury Guest Relations Lead employer: Oetker Hotel Management Company GmbH
The Lanesborough is an exceptional employer, offering a luxurious work environment in the heart of London, just steps away from Hyde Park and exclusive shopping districts. With a strong commitment to employee wellbeing, we provide a comprehensive benefits package, including career growth opportunities, internal training, and a vibrant work culture that celebrates achievements and fosters personal development. Join us at The Garden Room, where your passion for hospitality will be nurtured in a setting renowned for its elegance and dedication to legendary service.
Contact Details:
Oetker Hotel Management Company GmbH Recruitment Team
