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- Tasks: Deliver exceptional service and create memorable dining experiences for guests.
- Company: Join the prestigious Oetker Collection at The Lanesborough, a luxury hotel in London.
- Benefits: Enjoy competitive pay, career growth, and exclusive discounts on food and spa treatments.
- Why this job: Be part of a legendary hospitality tradition and work in a vibrant, elegant environment.
- Qualifications: Experience in fine dining and a passion for food and wine are essential.
- Other info: Opportunities for personal development and social events to celebrate your achievements.
The predicted salary is between 36000 - 60000 £ per year.
Oetker Hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
Oetker Collection hotels are true masterpieces located in the world’s most desirable destinations. Each property is a landmark and a timeless icon of elegance. With deep devotion to local culture and community, our Hosts of Choice preserve a tradition of legendary European hospitality and genuine family spirit that began in 1872.
The Lanesborough – classically British service in a remarkably vibrant and elegant London residence.
The Lanesborough invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
The team of The Lanesborough are waiting for you to have an exceptional experience!
JOB DESCRIPTION
Contract
01. Permanent
London, United Kingdom
MISSIONS
We have an exceptional opportunity to join our Lanesborough Grill Team at The Lanesborough.
Awarded No. 1 Hotel in London in the Travel + Leisure World\’s Best Awards, on the doorstep of Hyde Park, just a short walk from Harrods, Harvey Nichols and London’s most exclusive shopping district; Sloane Street and Knightsbridge, this grand luxury mansion has undergone an inspired renovation by the famed interior designer Alberto Pinto. The hotel is home to 93 luxurious suites and bedrooms, modern British dining at The Lanesborough Grill, the vibrant Library Bar and Garden Room and the magnificent Lanesborough Club & Spa.
The Lanesborough Grill
Our reimagined flagship restaurant is home to Executive Chef Shay Cooper’s modern and innovative British cookery, with a focus on seasonal produce from around the country. A richly decorated dining room, naturally illuminated during the day by a domed glass roof while seductively aglow under softly lit chandeliers in the evening, The Lanesborough Grill offers a truly memorable dining experience.
Candidate Profile
As a Head Waiter, you will provide an exceptional guest service experience. You will be an excellent communicator and take a hands‑on approach to your role. You will have a real passion for food and wine, enabling you to up‑sell and promote the items by your personal knowledge from the menu. You will be a team player, with a key focus on training and development of your team to ensure that your team create a memorable experience for our guests.
Key Requirements
The ideal candidate would be able to demonstrate the following attributes:
- Supervisory experience in a similar role within a fine dining restaurant in a luxury establishment is essential and experience within a Michelin star restaurant is preferable
- Excellent command of the English language and a second language would be preferred
- Immaculate grooming standards.
- Preferably excellent knowledge of wine & food pairing.
- Please note this role requires an element of manual handling
BENEFITS
Financial Wellbeing
- Competitive salary package
- Discretionary Company Sick Pay
- Additional holiday allowance
- Season ticket loan
- Enhanced Pension Scheme
- Life Insurance
- Complimentary dry cleaning
- Safety shoes
- Retail discounts around Victoria, Westminster, Whitehall and the Northbank area
- Private Medical Insurance
- Dental and Optical benefits
- Complimentary meals on duty
- Cycle to Work scheme
- Discounted chiropodist & massage treatments
- Substantiality initiates
- Social and sports activities
Career Growth & Personal Development
- Internal transfer and promotion opportunities
- Cross‑departmental exposure
- Partnered with industry‑leading training providers
- Internal learning gateway
- Free access to e‑learning platform offering job‑specific training and personal growth courses
- Subsidised professional qualifications and certified trainings
- Financial incentives for bringing talents to The Lanesborough via ‘Recommend‑A‑Friend’ scheme
Recognition&SocialInitiatives
- Award programmes throughout the year with generous prizes
- Long service awards
- Preferential room rate at The Lanesborough for you and your family
- 50% discount on F&B and Club & Spa treatments
- Social events(e.g. Annual Party, Recognition Celebrations, ChildrenXmas Party, Departmental Appreciation Day, pub quiz, etc.)
- Celebrating your important moments (birthdays, anniversaries, weddings, newborns, etc.)
*Terms & Conditions Apply
PROFILE
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
If you wish to invest in Oetker Hotels, we encourage you to take this opportunity and we would be very happy to have you as member of our team.
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Head Waiter - Lanesborough Grill employer: Oetker collection
Contact Detail:
Oetker collection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiter - Lanesborough Grill
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the hospitality industry. You never know who might have a lead on a Head Waiter position at a top-notch restaurant like The Lanesborough.
✨Tip Number 2
Show off your personality during interviews! Oetker Hotels values genuine hospitality, so let your passion for food and wine shine through. Share your experiences and how you can contribute to creating memorable dining experiences.
✨Tip Number 3
Prepare for situational questions! Think about how you would handle various scenarios in a fine dining setting. This will demonstrate your hands-on approach and problem-solving skills, which are key for a Head Waiter role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Oetker Hotels right there.
We think you need these skills to ace Head Waiter - Lanesborough Grill
Some tips for your application 🫡
Show Your Passion: When writing your application, let your love for food and wine shine through! Share any personal experiences or stories that highlight your enthusiasm for the culinary world. We want to see that you’re not just looking for a job, but that you genuinely care about providing an exceptional dining experience.
Tailor Your CV: Make sure your CV is tailored specifically for the Head Waiter role at The Lanesborough Grill. Highlight your supervisory experience in fine dining and any Michelin star exposure. We appreciate candidates who take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications and experiences without having to sift through unnecessary fluff. Remember, clarity is key!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re serious about joining our team at The Lanesborough. Don’t miss out on this opportunity!
How to prepare for a job interview at Oetker collection
✨Know Your Menu Inside Out
As a Head Waiter, you'll need to impress with your knowledge of the menu. Familiarise yourself with every dish and drink, including ingredients and preparation methods. This will not only help you answer questions confidently but also show your passion for food and wine.
✨Showcase Your Supervisory Skills
Be prepared to discuss your previous supervisory experience in fine dining. Think of specific examples where you led a team or improved service quality. Highlighting your leadership skills will demonstrate that you're ready to take on the responsibilities of this role.
✨Emphasise Your Communication Skills
Excellent communication is key in hospitality. Practice articulating your thoughts clearly and concisely. During the interview, make sure to engage with your interviewers, maintaining eye contact and showing enthusiasm for the role and the establishment.
✨Dress to Impress
Immaculate grooming standards are essential for this position. Dress smartly for your interview, reflecting the elegance of The Lanesborough. This not only shows respect for the interview process but also gives a glimpse of how you would present yourself to guests.