Program Support Technician in Norfolk
Program Support Technician

Program Support Technician in Norfolk

Norfolk Full-Time 28800 - 48000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide analytical and administrative support to faculty and program directors in the English Department.
  • Company: Join a vibrant English Department dedicated to academic excellence and student success.
  • Benefits: Gain valuable experience, flexible hours, and a supportive work environment.
  • Why this job: Make a difference by supporting educators and enhancing the learning experience for students.
  • Qualifications: Strong organisational skills and a passion for education are essential.
  • Other info: Opportunity to work closely with faculty and develop professional skills.

The predicted salary is between 28800 - 48000 Β£ per year.

Provides analytical, technical and administrative support to the Chair, Associate Chairs, CDA and program directors within the English Department. Assists approximately 50 full-time faculty, 70 Contingent faculty and 14 Graduate Teaching Assistants with instructional/classroom concerns such as course guidelines/procedures, room changes, equipment needs, and enrollment.

Assists the Office Manager with scheduling by checking classes each semester to ensure adjunct personnel are correctly added to the schedule. Assists Office Manager with payroll process using Banner program SIAASGN and the FLAC program to ensure correct payment for adjuncts.

Under the direction of the Associate Chair, inputs documentation/information on all classes offered in the English department and makes changes as needed. Assists with textbook orders for faculty in the English department; orders textbooks for contingent faculty, assuring that all book orders are received and processed by the Bookstore.

Program Support Technician in Norfolk employer: ODU

As a Program Support Technician within our esteemed English Department, you will thrive in a collaborative and supportive work culture that values your contributions to faculty and student success. We offer competitive benefits, professional development opportunities, and a vibrant academic environment located in a dynamic educational institution, making it an ideal place for those seeking meaningful and rewarding employment.
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Contact Detail:

ODU Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Program Support Technician in Norfolk

✨Tip Number 1

Network like a pro! Reach out to current or former employees in the English Department. They can give you insider info and might even put in a good word for you.

✨Tip Number 2

Prepare for the interview by brushing up on your knowledge of course guidelines and administrative processes. Show us you know your stuff and can handle the technical side of things!

✨Tip Number 3

Don’t forget to highlight your organisational skills! As a Program Support Technician, you'll be juggling multiple tasks, so let us know how you manage your time and priorities.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the team.

We think you need these skills to ace Program Support Technician in Norfolk

Analytical Skills
Technical Support
Administrative Support
Communication Skills
Scheduling
Payroll Processing
Documentation Management
Attention to Detail
Problem-Solving Skills
Familiarity with Banner Program
Textbook Ordering
Instructional Support
Adaptability

Some tips for your application 🫑

Tailor Your Application: Make sure to customise your CV and cover letter for the Program Support Technician role. Highlight your analytical and technical skills, as well as any experience you have in supporting faculty or managing administrative tasks.

Showcase Relevant Experience: When detailing your past roles, focus on experiences that relate to the job description. If you've worked with scheduling, payroll, or educational support, make it clear how those experiences will help you excel in this position.

Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications at a glance. We appreciate clarity and organisation!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your materials and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!

How to prepare for a job interview at ODU

✨Know Your Stuff

Familiarise yourself with the English Department's structure and the roles of faculty members. Understanding the specific needs of full-time and contingent faculty will help you demonstrate your analytical and technical support skills during the interview.

✨Showcase Your Organisational Skills

Be ready to discuss how you manage multiple tasks, like scheduling and payroll processes. Prepare examples of how you've successfully handled similar responsibilities in the past, as this role requires juggling various administrative duties.

✨Get Comfortable with Tech

Brush up on your knowledge of relevant software, especially Banner and FLAC programs. If you have experience with these or similar systems, be sure to highlight it, as technical proficiency is key for this position.

✨Ask Insightful Questions

Prepare thoughtful questions about the department's current challenges or upcoming projects. This shows your genuine interest in the role and helps you understand how you can contribute effectively from day one.

Program Support Technician in Norfolk
ODU
Location: Norfolk

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