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- Tasks: Support key infrastructure projects and coordinate logistics for electric vehicle charging installations.
- Company: Join a dynamic Highways & Engineering team focused on innovative projects.
- Benefits: Competitive salary, pension scheme, discounted leisure memberships, and generous annual leave.
- Other info: Great opportunity for career growth and to work with a supportive team.
- Why this job: Make a real impact in sustainable transport while developing your project support skills.
- Qualifications: Organised and proactive; experience in technical or project support is a plus.
The predicted salary is between 36000 - 60000 £ per year.
We\’re looking for a Technical Support Officer to join our Highways & Engineering team. In this role, you will support the delivery of key infrastructure projects, including electric vehicle charging (Gul-e), by coordinating logistics, managing quotations, and overseeing billing processes.
Key responsibilities
- Schedule and support Gul-e project installations.
- Liaise with suppliers and clients to manage logistics and timelines.
- Track and process quotations, ensuring deadlines are met.
- Oversee invoicing and financial tracking (including S42 processes).
- Maintain accurate project records and budget sheets.
- Support project managers and field teams with essential admin and coordination.
The successful application will be organised, proactive, and confident working with data, suppliers, and budgets. Experience in technical or project support is desirable but not essential.
What do you get?
- A competitive salary and pension scheme (LGPS)
- Discounted leisure memberships
- 29 days of annual leave increasing to 33 days after 5 years plus bank holidays.
Closing date for applications: 29 October 2025
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Technical Support Officer employer: ODS
Contact Detail:
ODS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Officer
✨Tip Number 1
Get to know the company and its projects! Research the Highways & Engineering team and their work on electric vehicle charging. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give us insights into the role and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to project support and logistics. Think about how your skills can help manage timelines and budgets effectively, and be ready to share examples.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Technical Support Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience relevant to the Technical Support Officer role. We want to see how your skills align with our needs, especially in project support and logistics.
Show Your Organisational Skills: Since being organised is key for this role, give examples in your application that demonstrate your ability to manage timelines and coordinate projects effectively. We love seeing candidates who can juggle multiple tasks!
Be Proactive in Your Approach: In your written application, showcase your proactive attitude. Mention any instances where you took the initiative to solve problems or improve processes. This will resonate well with us at StudySmarter!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at ODS
✨Know Your Projects
Familiarise yourself with the key infrastructure projects mentioned in the job description, especially the electric vehicle charging initiative. Be ready to discuss how your skills can support these projects and show genuine interest in their impact.
✨Master the Logistics
Since logistics management is a big part of the role, prepare examples from your past experiences where you successfully coordinated timelines or managed supplier relationships. This will demonstrate your organisational skills and proactive approach.
✨Get Comfortable with Data
As the role involves financial tracking and budget management, brush up on any relevant software or tools you might need to use. Be prepared to discuss how you've handled data in previous roles, even if it wasn't directly related to project support.
✨Show Your Team Spirit
Highlight your ability to work collaboratively with project managers and field teams. Share specific instances where you supported a team or contributed to a project’s success, showcasing your confidence and communication skills.