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- Tasks: Lead the sales team, drive store performance, and create memorable customer experiences.
- Company: Join Molton Brown, a luxury brand known for its British craftsmanship and iconic fragrances.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a range of perks.
- Why this job: Be part of a passionate team that values integrity and creativity in a vibrant retail environment.
- Qualifications: Minimum 2 years retail experience with strong leadership and communication skills.
- Other info: Opportunities for personal development and a supportive workplace culture.
The predicted salary is between 23000 - 36000 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity: We are looking for an experienced Senior Sales Consultant to help lead the team at our Clarks Village Store on a full-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for: The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
About the brand: Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all—a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do— acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work: We have been selected among the World's Most Ethical Companies for 19 consecutive years. We are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. We welcome applications from all areas of the global community.
Senior Sales Consultant in Street employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products, values, and history. This way, when you walk into that interview, you can show off your passion and knowledge, making you stand out as a true brand ambassador.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Try role-playing scenarios with friends or family to boost your confidence and refine your approach to customer interactions.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips about the company culture and even lead to referrals, which can be a game-changer in landing that job.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Molton Brown family. So, get your application in and let’s make it happen!
We think you need these skills to ace Senior Sales Consultant in Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury products shine through! We want to see how you connect with our brand values and why you’re excited about the opportunity to work with Molton Brown.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team. Make sure to showcase any previous experience in supervisory roles and how you've motivated others to achieve their goals. We love seeing examples of your coaching and training abilities!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences that match the job description. We appreciate when candidates take this extra step to show they’re a great fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Brand
Before the interview, dive deep into Molton Brown's history, values, and product range. Understanding their unique British style and commitment to quality will help you connect with the brand during your conversation.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully influenced others or driven sales performance.
✨Master the Customer Journey
Familiarise yourself with the customer experience at Molton Brown. Be ready to discuss how you would enhance the customer journey, especially through personalised selling techniques and signature services like fragrance consultations.
✨Dress to Impress
Given the luxury nature of the brand, ensure your personal grooming is top-notch. Dress in a way that reflects the brand's image and shows you understand the importance of presentation in retail.
