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- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in British luxury cosmetics.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Why this job: Be part of a passionate team and elevate your skills in a luxury retail environment.
- Qualifications: Excellent communication skills and a positive attitude towards teamwork and luxury.
- Other info: Flexible hours, ongoing development, and a supportive workplace culture.
The predicted salary is between 12 - 16 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world.
Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Clarks Village store. This is a part-time opportunity, working 8 hours per week.
Responsibilities:
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for:
- Excellent communication skills, with confidence and a positive, can-do attitude.
- A high level of personal grooming standards and a passion for luxury.
- Ability to work well in a team, with the drive and motivation to achieve both store and personal KPIs.
- Flexibility in your working arrangements to suit business requirements.
What we can offer you:
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands.
Sales Consultant in Street employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show your passion for luxury and demonstrate how you can embody the brand's ethos.
✨Tip Number 2
Practice your customer service skills! Think about how you would create a memorable experience for a customer. Role-play with a friend or family member to get comfortable with personalised selling techniques, like fragrance consultations or hand massages.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events where you might meet people from Molton Brown. Building relationships can give you insider tips and make you stand out when applying through our website.
✨Tip Number 4
Show off your personality! During interviews, let your confidence shine through. Share your experiences and how they relate to the role. Remember, we want to see your positive, can-do attitude in action!
We think you need these skills to ace Sales Consultant in Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Highlight Your Communication Skills: Since excellent communication is key in this role, provide examples of how you've successfully interacted with customers or worked in a team. This will help us see your potential as the face of our brand!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Molton Brown!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Products
Before the interview, make sure you familiarise yourself with Molton Brown's range of products. Understand their unique selling points and be ready to discuss your favourite items. This shows your passion for luxury and helps you connect with the brand.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can create a sensorial experience for customers, like fragrance consultations or hand massages, and be ready to share how you would approach these tasks.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so come prepared to discuss how you've successfully worked in a team before. Share specific instances where you collaborated with others to achieve goals, and highlight your positive, can-do attitude.
✨Dress to Impress
Since personal grooming standards are high, ensure you dress smartly for the interview. Choose an outfit that reflects the luxury brand image of Molton Brown, as this will demonstrate your understanding of their values and your commitment to representing the brand well.
