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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship and luxury.
- Benefits: Enjoy a competitive hourly rate, generous staff discount, and holiday entitlement.
- Why this job: Be the face of luxury and help customers discover their perfect fragrance.
- Qualifications: Excellent communication skills and a passion for luxury retail.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 13 - 16 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our St Albans store. This is a part-time opportunity, working 20 hours per week. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £13.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday +
Sales Consultant in St Albans employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in St Albans
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products, values, and history. This will not only help you in interviews but also show your genuine passion for luxury and craftsmanship.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that personalised selling approach. Remember, it’s all about creating a memorable experience for the customer, so be ready to showcase your charm!
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local events. Building relationships can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Molton Brown family. Don’t forget to follow up after applying; a little persistence goes a long way!
We think you need these skills to ace Sales Consultant in St Albans
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and customer service. We want to see how you embody the essence of Molton Brown.
Tailor Your Application: Make sure to customise your application for the Sales Consultant role. Use keywords from the job description and relate your skills to the specific tasks mentioned. This shows us you’ve done your homework and are genuinely interested in joining our team.
Highlight Your Communication Skills: Since excellent communication is key for this role, don’t forget to showcase your ability to connect with customers. Include examples of how you've successfully engaged with clients in the past, whether in retail or other settings.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s range of products. Understand their signature fragrances and what makes them unique. This knowledge will not only impress your interviewers but also show your genuine passion for luxury.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a memorable experience for customers, just like Molton Brown aims to do. Be ready to discuss how you would approach a fragrance consultation or a hand massage.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be prepared to talk about how you’ve successfully worked in a team before. Share specific instances where you collaborated with others to achieve a common goal, and highlight your positive attitude and flexibility.
✨Dress to Impress
As a brand that champions personal grooming and luxury, your appearance matters. Dress smartly for the interview to reflect the brand's image. This shows that you understand the importance of presentation and are serious about the role.
