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- Tasks: Lead the sales team, drive store performance, and deliver exceptional customer experiences.
- Company: Join Molton Brown, a leading British luxury brand with a rich heritage.
- Benefits: Enjoy competitive pay, generous discounts, and a supportive work environment.
- Why this job: Be part of a passionate team and make a real impact in luxury retail.
- Qualifications: 2+ years in retail with supervisory experience and strong communication skills.
- Other info: Opportunities for personal growth and a company that values your voice.
The predicted salary is between 28000 - 42000 £ per year.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
We are looking for an experienced Senior Sales Consultant to help lead the team at our Trafford Centre Store on a full-time (30 hour) basis. As a key support to the management team, you will oversee the running of the sales floor and assist in driving and motivating the team to achieve store sales and KPIs. You will be an engaging communicator, with a flair for leadership, as well as coaching and training. As a strong brand ambassador, you will model delivering the principles of our customer service program, providing detailed product knowledge to our customers and ensuring our sales consultants have the tools to do the same. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
The ideal candidate will have a minimum of 2 years experience working in retail, as well as experience working at a supervisory capacity. You will have excellent communication skills, with the ability to influence and motivate a team to achieve both store and personal KPIs. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you:
- An hourly rate of £13.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday
- A quarterly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Company Pension Scheme
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
Having been selected among the World's Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Senior Sales Consultant in Manchester employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Sales Consultant in Manchester
✨Tip Number 1
Get to know the brand inside out! Before your interview, dive deep into Molton Brown's history, products, and values. This way, you can show off your passion for luxury and how you embody their brand ethos.
✨Tip Number 2
Practice your communication skills! As a Senior Sales Consultant, you'll need to engage and motivate your team. Role-play common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Showcase your leadership flair! Think of examples from your past experiences where you've successfully led a team or improved sales. Be ready to share these stories during your interview to demonstrate your capability.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Molton Brown family. Don’t miss out on this opportunity!
We think you need these skills to ace Senior Sales Consultant in Manchester
Some tips for your application 🫡
Show Your Passion for Luxury: When you're writing your application, let your love for luxury products shine through! Mention any relevant experience you have with high-end brands or customer service, and how that aligns with Molton Brown's values.
Highlight Your Leadership Skills: As a Senior Sales Consultant, you'll be leading a team, so make sure to showcase your leadership experience. Share examples of how you've motivated and trained others in previous roles to hit targets and improve performance.
Be Personable and Engaging: Molton Brown values communication, so keep your tone friendly and engaging in your application. Use this opportunity to demonstrate your ability to connect with customers and colleagues alike, as that's key to the role.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and you’ll get to see all the details about the role and our amazing company culture!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Brand Inside Out
Before your interview, dive deep into Molton Brown's history, values, and product range. Being able to discuss their signature fragrances and customer service principles will show your passion for the brand and help you stand out as a knowledgeable candidate.
✨Showcase Your Leadership Skills
As a Senior Sales Consultant, you'll need to motivate and lead a team. Prepare examples from your past experiences where you've successfully led a team or improved sales performance. Highlight your coaching techniques and how you can inspire others to achieve KPIs.
✨Demonstrate Exceptional Communication
Effective communication is key in retail. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would engage with customers and provide them with a personalised experience, such as fragrance consultations or product recommendations.
✨Dress to Impress
Given the luxury nature of Molton Brown, your personal grooming and attire should reflect the brand's high standards. Dress smartly for the interview to convey your understanding of the brand's image and your commitment to maintaining those standards in-store.
