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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship and luxury.
- Benefits: Enjoy a competitive hourly rate, generous staff discount, and 22 days holiday.
- Why this job: Be the face of luxury and help customers discover their perfect fragrance.
- Qualifications: Strong communication skills and a passion for luxury retail.
- Other info: Part-time role with flexible hours in a vibrant flagship store.
The predicted salary is between 13 - 16 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our flagship Regent Street store. This is a part-time opportunity, working 15 hours per week.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalised selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude.
- With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values.
- You must be able to work well in a team, have the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £14.20
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday +
Sales Consultant in London employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in London
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products, history, and values. This will not only help you stand out in interviews but also show your genuine passion for luxury and craftsmanship.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to nail that personalised selling approach. Remember, it’s all about creating a memorable experience for customers, so be ready to showcase your charm and confidence.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events where you can meet people from the brand. Building relationships can give you insider tips and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Molton Brown family. Don’t forget to follow up after applying to express your enthusiasm!
We think you need these skills to ace Sales Consultant in London
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your CV and cover letter for the Sales Consultant role. Use keywords from the job description to show that you understand what we're looking for and how you fit the bill.
Highlight Your Communication Skills: Since excellent communication is key in this role, provide examples of how you've successfully interacted with customers or worked in a team. This will help us see your potential as the face of our brand!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Products
Before the interview, make sure you familiarise yourself with Molton Brown's range of products. Understand their signature fragrances and unique selling points. This will not only impress your interviewers but also show your genuine passion for luxury and craftsmanship.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've provided excellent customer service. Think about how you can relate these experiences to the role of a Sales Consultant, especially in creating personalised customer experiences like fragrance consultations or hand massages.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be ready to discuss how you've successfully worked in a team before. Share specific instances where you collaborated with others to achieve a common goal, highlighting your positive attitude and flexibility.
✨Dress to Impress
Given the luxury nature of the brand, your personal grooming and attire should reflect that. Dress smartly for the interview to demonstrate your understanding of the brand's image and your commitment to maintaining high personal standards.
