At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown brand, known for its British craftsmanship and luxury.
- Benefits: Enjoy a competitive hourly rate, generous staff discount, and 22 days holiday.
- Why this job: Be the face of luxury and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury brands.
- Other info: Part-time role with flexible hours and opportunities for personal growth.
The predicted salary is between 12 - 13 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, for craftsmanship, for artistry and for giving our consumers the ultimate, quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Clarks Village store. This is a part-time opportunity, working 8 hours per week.
Responsibilities
- As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers.
- Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages.
- Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
- We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude.
- With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values.
- You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday +
Sales Consultant in Chester-le-Street employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Chester-le-Street
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. This way, when you walk into that interview, you can show off your passion for luxury and demonstrate how you align with their ethos.
✨Tip Number 2
Practice your customer service skills! Role-play with a friend or family member to nail down your approach to personalised selling. Remember, it’s all about creating that memorable experience for customers, just like Molton Brown does.
✨Tip Number 3
Dress to impress! Since personal grooming is key for this role, make sure you present yourself in a way that reflects the luxury of the brand. Think smart, stylish, and polished – you want to embody the Molton Brown experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Molton Brown team. Let’s get you that Sales Consultant role!
We think you need these skills to ace Sales Consultant in Chester-le-Street
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Tailor Your Application: Make sure to customise your application for the Sales Consultant role. Use keywords from the job description and relate your skills and experiences directly to what we’re looking for in a candidate.
Highlight Your Communication Skills: Since excellent communication is key for this role, provide examples of how you've successfully interacted with customers or worked in a team. This will show us you can connect with our customers effectively!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Products
Before the interview, make sure you’re familiar with Molton Brown’s range of products. Understand their signature fragrances and what makes them unique. This will not only impress your interviewers but also show your genuine passion for luxury.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you can create a memorable experience for customers, just like Molton Brown aims to do. Be ready to discuss how you would handle different customer scenarios.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be prepared to talk about how you work well with others. Share specific instances where you collaborated with colleagues to achieve a common goal or overcome challenges together.
✨Dress to Impress
Since personal grooming standards are high at Molton Brown, make sure you present yourself well for the interview. Dress in a way that reflects the brand's luxury image, as this will show your understanding of their values and your commitment to the role.