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For Companies At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences with luxury products.
- Company: Join the iconic Molton Brown, a leader in luxury cosmetics.
- Benefits: Enjoy a competitive hourly rate, generous staff discounts, and a day off for your birthday!
- Why this job: Be the face of a prestigious brand and make a real impact on customer experiences.
- Qualifications: Excellent communication skills and a passion for luxury are essential.
- Other info: Flexible hours, ongoing development, and a supportive team environment await you.
The predicted salary is between 10 - 15 £ per hour.
Born on South Molton Street, London in 1971, Molton Brown is an icon of uniquely British style. Today, Molton Brown is one of the leading global brands in Kao's global cosmetics portfolio. Growing from small-scale artisans into the international fragrance brand it is today, its pioneering presence is felt in our stores and websites, travel retail, luxury department stores and the most esteemed hotels around the world. Expertly blended in London, Molton Brown's signature fragrances, bath and shower gels, home and hand care luxuries have claimed iconic status. Kao and Molton Brown have a passion for integrity, craftsmanship, artistry and for giving our consumers the ultimate quality experience.
The Opportunity
We are looking for a dedicated individual, with a passion for luxury to join us as Sales Consultant in our Cheltenham store. This is a part-time opportunity, working 16 hours per week on an 11 month fixed term contract. As the face of our brand, you will provide excellent customer service and detailed product knowledge to our customers. Using a personalized selling approach, you will see the customer journey from start to finish, including providing sensorial customer experiences through our signature services such as fragrance consultations or hand and arm massages. Alongside this, you will assist the team with general store related tasks, including stock management, cleaning and replenishment.
What we are looking for
We are looking for people with excellent communication skills, who can demonstrate confidence and the ability to approach any task with a positive, can-do attitude. With a high level of personal grooming standards, you will have a passion for luxury and champion our brand values. You must be able to work well in a team, having the drive and motivation to achieve both store and personal KPIs and have flexibility in your working arrangements to be able to suit business requirements.
What we can offer you
- An hourly rate of £12.60
- A 50% staff discount to use on all of your favourite Molton Brown products
- 22 days holiday + Bank Holidays
- A day off for your birthday!
- A monthly store bonus scheme up to 0.35% of retail sales if store targets are reached
- Free product allocation every quarter up to 5 Molton Brown eligible items!
- Access to discounts/cashbacks from high street retailers
- Enhanced family leave
- Healthcare Plan
- Wellbeing Support
- Recognition Awards
- Season Ticket Loans / Cycle To Work Scheme
- Company Pension Scheme
- Ongoing development and the opportunity to enhance your skills
- A company where your voice will be heard and your opinion matters!
- Learning and development opportunities within our business and across our brands
Molton Brown is part of Kao, founded in Japan in 1887. Kao is passionate about making a difference in people's lives with our high-quality products and services to create a Kirei Life for all - a beautiful life that respects the needs of our consumers and customers as well as the planet. Our corporate philosophy, the Kao Way, guides us in everything we do - acting with integrity, courageously driving innovation and treating each other with trust and respect.
How we work
Having been selected among the World’s Most Ethical Companies for 19 consecutive years, we are a company with a purpose and strong corporate values. We never compromise on quality and craft our products with care for the consumer and the environment. At Kao, each employee can actively shape their job and their career. We work collaboratively to achieve our common goals, always aiming to deliver the best for our customers.
Hiring Process
Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.
Sales Consultant in Cheltenham employer: O'Dowd Franklin Rabanal & Smith
Contact Detail:
O'Dowd Franklin Rabanal & Smith Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Consultant in Cheltenham
✨Tip Number 1
Get to know the brand inside out! Familiarise yourself with Molton Brown's products and values. When you walk into that interview, show your passion for luxury and how you can embody the brand's ethos.
✨Tip Number 2
Practice your communication skills! Role-play with a friend or family member to nail down your approach to customer service scenarios. Remember, as a Sales Consultant, you'll be the face of the brand, so confidence is key!
✨Tip Number 3
Be ready to showcase your teamwork spirit! Think of examples where you've worked well in a team and how you contributed to achieving goals. Molton Brown values collaboration, so let that shine through in your discussions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on being part of the Molton Brown family right from the start!
We think you need these skills to ace Sales Consultant in Cheltenham
Some tips for your application 🫡
Show Your Passion for Luxury: When writing your application, let your love for luxury shine through! Share experiences that highlight your appreciation for high-quality products and how you embody the values of Molton Brown.
Be Personable and Engaging: Remember, you're applying for a role where customer interaction is key. Use a friendly tone in your application to reflect your excellent communication skills and ability to connect with others.
Highlight Teamwork and Flexibility: We value collaboration, so make sure to mention any team experiences you've had. Also, show us that you're adaptable and ready to meet the business's needs with your flexible working arrangements.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your enthusiasm and ensure you’re considered for this exciting opportunity!
How to prepare for a job interview at O'Dowd Franklin Rabanal & Smith
✨Know Your Products
Before your interview, make sure you familiarise yourself with Molton Brown's range of products. Understand the key ingredients, benefits, and unique selling points of their fragrances and bath products. This knowledge will not only impress your interviewers but also show your genuine passion for luxury.
✨Showcase Your Customer Service Skills
Prepare to discuss specific examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond for a customer or created a memorable experience. This is crucial for a Sales Consultant role, as you'll be the face of the brand.
✨Demonstrate Team Spirit
Molton Brown values teamwork, so be ready to talk about your experiences working in a team environment. Highlight how you contribute to team goals and support your colleagues. A positive, can-do attitude will resonate well with the interviewers.
✨Dress to Impress
Given the luxury nature of the brand, your personal grooming and attire should reflect that. Dress smartly and ensure you present yourself well during the interview. This shows that you understand the brand's values and are serious about the role.
