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For Companies At a Glance
- Tasks: Support global enterprise accounts and build strong client relationships.
- Company: Join Odore, a dynamic company in the beauty and lifestyle sector.
- Benefits: Remote work, career growth opportunities, and a supportive team environment.
- Why this job: Kickstart your career in customer success with leading brands.
- Qualifications: Client-focused mindset and organisational skills are key.
- Other info: Perfect for early-career professionals eager to learn and grow.
The predicted salary is between 30000 - 40000 £ per year.
Odore is looking for a driven and client-focused Customer Success Associate (CSA) to join our growing team. This is a fantastic opportunity for someone early in their career who is eager to build deep client relationships, support program execution, and grow into a strategic account management role. You will work alongside our Customer Success Managers to support our global enterprise accounts—helping deliver impactful advocacy, ambassador, and sampling programs for leading beauty and lifestyle brands.
What You'll Do:
- Client Support familiarity with marketing metrics (EMV, CPA, conversion) is an asset.
Who You Are:
- Client-first: You care about delivering a great experience and go the extra mile to make clients feel supported.
- Organized
Customer Success Associate – Global Enterprise Accounts Remote (United Kingdom) | Full-Time employer: Odore
Contact Detail:
Odore Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Associate – Global Enterprise Accounts Remote (United Kingdom) | Full-Time
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. Building relationships can open doors that job applications alone can't.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their values and how you can contribute to their success. This will show you're genuinely interested and ready to support their goals.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Customer Success Associate role. Highlight your client-first attitude and any relevant experience you have with marketing metrics.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Customer Success Associate – Global Enterprise Accounts Remote (United Kingdom) | Full-Time
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Success Associate role. Highlight your client-focused experiences and any relevant skills that align with what we’re looking for, like familiarity with marketing metrics.
Show Your Passion: Let your enthusiasm shine through in your application! We want to see that you’re genuinely excited about building client relationships and supporting program execution. A little personality goes a long way!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Odore
✨Know Your Client-Focused Approach
Make sure you can articulate your understanding of what it means to be client-first. Think about examples from your past experiences where you went the extra mile for a client or resolved an issue effectively. This will show that you genuinely care about delivering a great experience.
✨Familiarise Yourself with Marketing Metrics
Brush up on key marketing metrics like EMV, CPA, and conversion rates. Be prepared to discuss how these metrics impact client success and how you can leverage them in your role. Showing that you understand these concepts will demonstrate your readiness to support program execution.
✨Showcase Your Organisational Skills
As a Customer Success Associate, being organised is crucial. Prepare to discuss how you manage your time and tasks effectively. You might want to share specific tools or methods you use to stay organised, as this will highlight your ability to handle multiple accounts and responsibilities.
✨Prepare Questions for Them
Interviews are a two-way street, so think of insightful questions to ask about the company culture, team dynamics, and growth opportunities. This not only shows your interest in the role but also helps you determine if it's the right fit for you.