Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join us as a Dental Receptionist, coordinating patient treatments and ensuring excellent care.
- Company: ODL Dental Clinic is a fast-growing practice in Central London, known for high-quality dental treatments.
- Benefits: Enjoy flexible hours, bonuses, career development, subsidised meals, and staff discounts.
- Why this job: Be part of a diverse team, recognised for excellence, and contribute to meaningful patient care.
- Qualifications: 2 years of receptionist experience, preferably in dentistry, with strong communication and organisational skills.
- Other info: Work in a vibrant environment with cutting-edge technology and a focus on employee well-being.
An Exciting Opportunity Awaits You! Are you passionate about providing excellent patient care? Are you looking for the next step in your career as a Dental Receptionist/TCO? Do you enjoy coordinating treatments with patients? If so, we have the perfect opportunity for you!
About Us
ODL Dental Clinic is a well-established, fast-growing private practice in Central London. We offer high-quality treatments across all fields of dentistry. Our core values— Clinical Excellence, Patient Focus, Integrity, and Innovation—inform every aspect of our work.
Your Role
We are looking for an experienced dental receptionist who has a positive, can-do attitude and can work flexible hours. The ideal candidate will have:
- 2 years of receptionist experience ideally from a dental background.
- Experience with Invisalign (preferred).
- Experience with Exact software (preferred).
- The ability to provide exceptional patient care, both over the phone and face-to-face.
You will be responsible for managing patients' treatments, including scheduling appointments, discussing financial payments and ensuring a smooth treatment journey. You will be part of our patient support team and the primary point of contact for patients, dentists, and nurses. Effective and clear communication is crucial to ensure a positive patient experience and coordination within the dental practice.
Key Responsibilities
- Welcome patients warmly upon arrival whilst ensuring their comfort, understanding, and satisfaction throughout their dental journey.
- Manage correspondence and ensure timely responses coordinating treatments with our dentists and treatment coordinators.
- Keep the office, reception area, and waiting room clean and tidy.
- Ensure the appointment/booking system operates smoothly and accurately, fill in gaps using our task list/care manager, and liaise with our TCOs to complete treatment plans.
- Record and monitor patient referrals, manage treatment schedules, and follow up on cancelled or incomplete treatments.
- Collect and record patient payments accurately, encouraging prompt payments and managing outstanding debts.
- Liaise with dental laboratories, supply companies, and other organisations as needed.
- Utilising our marketing campaigns to encourage further bookings.
Your Benefits and What We Offer
- Career Development: Opportunities for growth and career progression, supported by experienced managers.
- Recognition and Bonuses: Earn bonuses each month and be recognised for your outstanding performance and length of service.
- Additional Annual Leave: We recognise time off is valuable, and each year you are with us your annual leave entitlement increases.
- Season Ticket Loan: We understand transportation can be expensive, so you can apply for a season ticket loan, which provides a significant discount on your travel.
- Subsided daily meals: Eating in Central London can be expensive and as your employer we can contribute towards the meals you order through our provider.
- Competitive Salary: We offer very competitive salary packages that reflect your experience and skills.
- Work-Life Balance: Flexible work schedules tailored to ours and your needs.
- Comprehensive Support: Thorough induction program, ongoing training, regular, and achievement recognition.
- Inclusive Environment: A welcoming atmosphere where your ideas and questions are encouraged.
- Convenient Location: Easily accessible and well-connected clinic for ease of commuting.
- Exceptional Facilities: Lounge, changing rooms, showers, and a roof terrace to enhance your comfort.
- Cutting-Edge Technology: Access to Intraoral Scanners, 3D imaging, CBCT, OPG, and CEPH.
- Staff Discounts: Substantial discounts on dental treatments for you and your family.
Pay: £13.85-£16.00 Per Hour + up to £500 Bonus Per Month
Receptionist employer: ODL Dental Clinic
Contact Detail:
ODL Dental Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, such as Exact. If you haven't used it before, consider watching tutorial videos or taking a short online course to get a grasp of its functionalities.
✨Tip Number 2
Highlight your experience in patient care during any informal conversations or networking opportunities. This can help you stand out as someone who genuinely understands the importance of patient interaction in a dental setting.
✨Tip Number 3
Research ODL Dental Clinic's core values and recent achievements. Being able to discuss these in an interview will show that you're not only interested in the role but also align with their mission and culture.
✨Tip Number 4
Prepare to demonstrate your organisational skills by thinking of examples from your past experiences where you successfully managed appointments or coordinated treatments. This will help you convey your capability effectively during the interview.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially your receptionist skills and any dental background. Mention specific software you’ve used, like Exact, and any experience with Invisalign.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for patient care and your understanding of the role. Use examples from your past experiences to demonstrate how you embody the core values of ODL Dental Clinic.
Showcase Communication Skills: Since effective communication is crucial for this role, emphasise your ability to interact positively with patients both over the phone and in person. Provide examples of how you've successfully managed patient interactions in previous roles.
Highlight Organisational Abilities: Detail your organisational skills by mentioning how you have managed appointment systems or handled correspondence in past positions. This will show that you can maintain a smooth operation at the reception.
How to prepare for a job interview at ODL Dental Clinic
✨Showcase Your Patient Care Skills
As a dental receptionist, your ability to provide excellent patient care is crucial. Be prepared to share specific examples of how you've handled patient interactions in the past, especially in challenging situations.
✨Familiarise Yourself with Dental Terminology
Understanding dental terminology and procedures will help you communicate effectively with both patients and dental professionals. Brush up on common terms and be ready to discuss them during the interview.
✨Demonstrate Organisational Skills
The role requires strong organisational abilities. Prepare to discuss how you manage appointments, handle correspondence, and ensure smooth operations in a busy environment. Consider sharing tools or methods you use to stay organised.
✨Emphasise Your Teamwork Experience
Since you'll be part of a diverse team, highlight your experience working collaboratively with others. Share examples of how you've contributed to a positive team environment and supported colleagues in achieving shared goals.
