At a Glance
- Tasks: Welcome patients, manage appointments, and ensure a smooth treatment journey.
- Company: Join ODL Dental Clinic, a fast-growing practice in Central London.
- Benefits: Competitive pay, bonuses, flexible hours, and career development opportunities.
- Other info: Enjoy a vibrant work environment with cutting-edge technology and excellent facilities.
- Why this job: Be part of a diverse team and make a real impact on patient care.
- Qualifications: 2 years of receptionist experience, ideally in a dental setting.
An Exciting Opportunity Awaits You!
Are you passionate about providing excellent patient care? Are you looking for the next step in your career as a Dental Receptionist/TCO? Do you enjoy coordinating treatments with patients? If so, we have the perfect opportunity for you!
About Us
ODL Dental Clinic is a well-established, fast-growing private practice in Central London. We offer high-quality treatments across all fields of dentistry.
Our core values— Clinical Excellence, Patient Focus, Integrity, and Innovation—inform every aspect of our work.
Our commitment to excellence has earned us numerous awards, including:
- Team of the Year 2025
- Best Practice Manager 2025
- Practice of the Year 2025
- Invisalign - Best Changed Practice 2024
- Investors In People (IIP) Accredited 2024
- Best Charity Project 2024
- Best Patient Care London 2021
- Best Oral Health Team 2021
- Best Practice London 2021
- National Dental Team of The Year 2020
We are one of only five dental clinics in Southeast England to be IIP accredited, showcasing our dedication to our patients and our team.
Our Diverse Team
We pride ourselves on our vibrant and multicultural workforce, representing nearly 20 different languages spoken in London. With over 60 professionals, our team is a blend of local and international experts, ensuring the highest level of patient care.
Your Role
We are looking for an experienced dental receptionist who has a positive, can-do attitude and can work flexible hours. The ideal candidate will have:
- 2 years of receptionist experience, ideally from a dental background.
- Experience with Invisalign (preferred).
- Experience with Exact software (preferred).
- The ability to provide exceptional patient care, both over the phone and face-to-face.
- You will be responsible for managing patients\' treatments, including scheduling appointments, discussing financial payments and ensuring a smooth treatment journey.
- You will be part of our patient support team and the primary point of contact for patients, dentists, and nurses. Effective and clear communication is crucial to ensure a positive patient experience and coordination within the dental practice.
- A friendly, polite manner when welcoming patients and possessing a commitment to providing excellent patient care.
- Strong organisational skills and excellent communication.
- The ability to manage correspondence, maintain the appointment/booking system, and handle patient payments efficiently.
- Motivation to promote our values and maintain high standards.
Key Responsibilities
- Welcome patients warmly upon arrival whilst ensuring their comfort, understanding, and satisfaction throughout their dental journey.
- Manage correspondence and ensure timely responses coordinating treatments with our dentists and treatment coordinators.
- Keep the office, reception area, and waiting room clean and tidy.
- Ensure the appointment/booking system operates smoothly and accurately, fill in gaps using our task list/care manager, and liaise with our TCOs to complete treatment plans.
- Record and monitor patient referrals, manage treatment schedules, and follow up on cancelled or incomplete treatments.
- Collect and record patient payments accurately, encouraging prompt payments and managing outstanding debts.
- Liaise with dental laboratories, supply companies, and other organisations as needed.
- Utilising our marketing campaigns to encourage further bookings.
Your Benefits and What We Offer
- Career Development: Opportunities for growth and career progression, supported by experienced managers.
- Recognition and Bonuses: Earn bonuses each month and be recognised for your outstanding performance and length of service.
- Additional Annual Leave: We recognise time off is valuable, and each year you are with us your annual leave entitlement increases
- Season Ticket Loan: We understand transportation can be expensive, so you can apply for a season ticket loan, which provides a significant discount on your travel.
- Competitive Salary: We offer very competitive salary packages that reflect your experience and skills.
- Work-Life Balance: Flexible work schedules tailored to ours and your needs.
- Comprehensive Support: Thorough induction program, ongoing training, regular, and achievement recognition.
- Inclusive Environment: A welcoming atmosphere where your ideas and questions are encouraged.
- Convenient Location: Easily accessible and well-connected clinic for ease of commuting.
- Exceptional Facilities: Lounge, changing rooms, showers, and a roof terrace to enhance your comfort.
- Cutting-Edge Technology: Access to Intraoral Scanners, 3D imaging, CBCT, OPG, and CEPH.
- Staff Discounts: Substantial discounts on dental treatments for you and your family.
- Pay: £13.85-£16.00 Per Hour + up to £500 Bonus Per Month
Dental Receptionist in High Wycombe employer: ODL Dental Clinic
At ODL Dental Clinic, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture in the heart of Central London. Our commitment to employee growth is evident through our comprehensive training programmes and career development opportunities, alongside competitive salaries and generous benefits such as increased annual leave and staff discounts. Join our award-winning team where your contributions are recognised and valued, and enjoy working in a state-of-the-art facility that prioritises both patient care and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Dental Receptionist in High Wycombe
✨Tap into Local Dental Societies
Get connected with your local dental societies and associations. These groups often have job boards or events where you can meet potential employers face-to-face. Plus, being active in these communities shows your commitment to the field!
✨Join Dental Conferences and Workshops
Keep an eye out for dental conferences and workshops happening in your area. These events are a goldmine for networking and can lead to job opportunities. Strike up conversations with attendees and speakers—you never know who might be hiring!
✨Highlight Your Specialisations
When chatting with potential employers, don’t shy away from showcasing any special skills or areas of interest—such as paediatric dentistry or cosmetic procedures. Tailoring your pitch to reflect what makes you stand out can really set you apart!
✨Check Out Our Website for Open Positions
Don’t forget to browse our website for any job postings by clinics actively looking for full-time dentists. Applying through us can get you noticed faster, so make sure to submit your application directly when you find a position that fits!
We think you need these skills to ace Dental Receptionist in High Wycombe
Some tips for your application 🫡
Show off your qualifications!:Make sure your CV highlights any dental qualifications you have, such as your degree and any specialisations or certifications. We want to see a clear educational background and details of any dental training you’ve undergone, especially if you have experience with specific techniques or technologies.
Stand out with your clinical experience:In dentistry, practical experience speaks volumes! Include relevant clinical placements or internships on your CV, detailing the skills you honed and treatments you performed. This will highlight your hands-on abilities and familiarity with dental practices, making you an attractive candidate for ODL Dental Clinic.
Craft a compelling cover letter:Your cover letter is your chance to show us why you're passionate about dentistry and why you're keen to join ODL Dental Clinic. Share specific experiences that ignited your interest in the field and how you envision contributing to the team. Keep it personable and engaging!
Tailor your application to us:We’re all about finding the right fit here at ODL Dental Clinic! Be sure to tweak both your CV and cover letter to reflect how your values and goals align with ours. Highlight any experiences that show your teamwork, patient care, and adaptability in dental settings!
How to prepare for a job interview at ODL Dental Clinic
✨Master the Clinical Skills Assessment
As a full-time candidate in dentistry, expect to showcase your clinical skills during the interview. Brush up on practical scenarios, and be ready to demonstrate techniques. They might throw in a live assessment, so practice your hand motions and communication while working on models or during mock exams.
✨Know Your Tools and Technology
Familiarise yourself with the latest dental technologies and tools that are commonly used in practice. Be ready to discuss how you integrate these into patient care, and don’t shy away from mentioning experiences with specific equipment or software that ODL Dental Clinic might use.
✨Highlight Patient Care Experience
In a full-time role, patient interaction is key. Prepare anecdotes that showcase your communication skills and ability to empathise with patients. Discuss your approach to patient care, including how you handle difficult conversations or challenging cases—this will really set you apart.
✨Engage in Professional Development Discussion
Show your commitment to ongoing learning and professional growth during the interview. Be ready to discuss any courses, certifications, or workshops you've undertaken and how they’ve equipped you for a role at ODL Dental Clinic. This demonstrates not just your skills but also your dedication to advancing in the field.
