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For Companies At a Glance
- Tasks: Manage patient appointments and ensure a smooth treatment journey.
- Company: Join ODL Dental Clinic, a top-rated private practice in Central London.
- Benefits: Enjoy flexible hours, bonuses, and substantial staff discounts on dental treatments.
- Why this job: Be part of a vibrant, multicultural team dedicated to exceptional patient care.
- Qualifications: 2 years of receptionist experience, preferably in a dental setting.
- Other info: Access cutting-edge technology and enjoy a convenient, well-connected location.
The predicted salary is between 24000 - 36000 £ per year.
Are you passionate about providing excellent patient care? Are you looking for the next step in your career as a Dental Receptionist/TCO? ODL Dental Clinic is a well-established, fast-growing private practice in Central London. We offer high-quality treatments across all fields of dentistry.
We are one of only five dental clinics in Southeast England to be IIP accredited, showcasing our dedication to our patients and our team. We pride ourselves on our vibrant and multicultural workforce, representing nearly 20 different languages spoken in London. With over 60 professionals, our team is a blend of local and international experts, ensuring the highest level of patient care.
We are looking for an experienced dental receptionist who has a positive, can-do attitude and can work flexible hours:
- 2 years of receptionist experience ideally from a dental background.
- Experience with Exact software (preferred).
- The ability to provide exceptional patient care, both over the phone and face-to-face.
- You will be responsible for managing patients' treatments, including scheduling appointments, discussing financial payments and ensuring a smooth treatment journey.
- Effective and clear communication is crucial to ensure a positive patient experience and coordination within the dental practice.
- Welcome patients warmly upon arrival whilst ensuring their comfort, understanding, and satisfaction throughout their dental journey.
- Keep the office, reception area, and waiting room clean and tidy.
- Liaise with dental laboratories, supply companies, and other organisations as needed.
Career Development: Opportunities for growth and career progression, supported by experienced managers.
Recognition and Bonuses: Earn bonuses each month and be recognised for your outstanding performance and length of service.
Additional Annual Leave: We recognise time off is valuable, and each year you are with us your annual leave entitlement increases.
Season Ticket Loan: We understand transportation can be expensive, so you can apply for a season ticket loan, which provides a significant discount on your travel.
Competitive Salary: We offer very competitive salary packages that reflect your experience and skills.
Work-Life Balance: Flexible work schedules tailored to ours and your needs.
Thorough induction program, ongoing training, regular, and achievement recognition.
Convenient Location: Easily accessible and well-connected clinic for ease of commuting.
Exceptional Facilities: Lounge, changing rooms, showers, and a roof terrace to enhance your comfort.
Cutting-Edge Technology: Access to Intraoral Scanners, 3D imaging, CBCT, OPG, and CEPH.
Staff Discounts: Substantial discounts on dental treatments for you and your family.
Dental Practice Receptionist employer: ODL Dental Clinic
Contact Detail:
ODL Dental Clinic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Dental Practice Receptionist
✨Tip Number 1
Familiarise yourself with the Exact software, as it's preferred for this role. If you haven't used it before, consider watching tutorial videos or taking an online course to get a good grasp of its functionalities.
✨Tip Number 2
Highlight your experience in providing exceptional patient care during any informal conversations or networking events. This will help you stand out as someone who truly understands the importance of patient satisfaction.
✨Tip Number 3
Practice your communication skills, especially in a dental context. Role-play scenarios where you welcome patients and discuss treatments, as clear communication is crucial for this position.
✨Tip Number 4
Research ODL Dental Clinic's values and recent achievements. Being knowledgeable about their awards and commitment to patient care will show your genuine interest in the practice during interviews.
We think you need these skills to ace Dental Practice Receptionist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially your previous roles as a receptionist in a dental or healthcare setting. Emphasise your ability to provide exceptional patient care and any experience with Exact software.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for patient care and your positive attitude. Mention specific examples of how you've contributed to a positive patient experience in past roles.
Highlight Communication Skills: In both your CV and cover letter, emphasise your effective communication skills. Provide examples of how you have successfully managed patient interactions, both over the phone and face-to-face.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a receptionist role.
How to prepare for a job interview at ODL Dental Clinic
✨Show Your Passion for Patient Care
Make sure to express your enthusiasm for providing excellent patient care during the interview. Share specific examples of how you've gone above and beyond to ensure patients feel comfortable and valued in your previous roles.
✨Familiarise Yourself with Exact Software
If you have experience with Exact software, be prepared to discuss it in detail. If not, take some time to learn about its features and functionalities, as this knowledge could set you apart from other candidates.
✨Demonstrate Effective Communication Skills
Since clear communication is crucial in this role, practice articulating your thoughts clearly and confidently. Consider role-playing common scenarios you might encounter, such as scheduling appointments or discussing treatment plans with patients.
✨Highlight Your Flexibility and Team Spirit
The job requires a positive, can-do attitude and flexibility in working hours. Be ready to share instances where you've adapted to changing situations or worked collaboratively with a team to achieve a common goal.
