Senior Investor Experience Lead β€” Work From Anywhere

Senior Investor Experience Lead β€” Work From Anywhere

Full-Time 59400 - 72600 Β£ / year (est.) No working from home possible
Odin

At a Glance

  • Tasks: Lead investor experience from pre-close to ongoing reporting, handling inquiries with expertise.
  • Company: Odin, a dynamic London-based startup with a focus on innovation.
  • Benefits: Work from anywhere, competitive salary, and opportunities for personal growth.
  • Other info: Join a vibrant team that values creativity and collaboration.
  • Why this job: Be the face of investor relations and make a real impact in a fast-paced environment.
  • Qualifications: Strong communication skills and a proactive, ownership-driven mindset.

The predicted salary is between 59400 - 72600 Β£ per year.

Odin, London-based, is hiring for an Investor Experience role focused on owners of deals from pre-close to ongoing reporting.

You will be the face for angels, VCs, GPs, LPs and founders, handling inbound questions with judgment and escalating only when needed.

You will identify root causes to reduce ticket volumes and work with Product to improve the customer experience.

We value clear communication, high ownership, and a startup mindset.

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Senior Investor Experience Lead β€” Work From Anywhere employer: Odin

Odin is an exceptional employer that prioritises customer satisfaction and employee well-being, making it a fantastic place for the Founding CX Leader role. With a competitive salary range of Β£75,000 to Β£102,000, along with benefits like private health insurance and a wellness budget, employees are supported in both their professional and personal lives. The collaborative work culture fosters growth and innovation, ensuring that team members can thrive while delivering seamless experiences to our customers.

Odin

Contact Details:

Odin Recruitment Team

We think you need these skills to ace Senior Investor Experience Lead β€” Work From Anywhere

Customer Experience Management
Communication Skills
Judgment
Problem-Solving Skills
Root Cause Analysis
Stakeholder Management
Ownership