At a Glance
- Tasks: Enhance customer relations and ensure exceptional experiences in high-stakes situations.
- Company: Join a dynamic FinTech company at the forefront of AI innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Why this job: Shape the future of private market investments while making a real impact on customer experience.
- Qualifications: 5+ years in finance or fintech, strong communication skills, and AI proficiency.
The predicted salary is between 60000 - 80000 £ per year.
Odin is seeking a Customer Experience Lead in Greater London to enhance customer relations in high-stakes situations. You will ensure customers have an exceptional experience throughout their engagement lifecycle, addressing queries proactively.
The ideal candidate has 5+ years in operational roles within finance or fintech, excels in clear communication, and possesses a knack for using AI and tools to optimize workflows. Join our dynamic team and contribute to shaping private market investments.
Founding CX Leader for FinTech & AI in London employer: Odin
Odin is an exceptional employer that prioritises customer satisfaction and employee well-being, making it a fantastic place for the Founding CX Leader role. With a competitive salary range of £75,000 to £102,000, along with benefits like private health insurance and a wellness budget, employees are supported in both their professional and personal lives. The collaborative work culture fosters growth and innovation, ensuring that team members can thrive while delivering seamless experiences to our customers.
