Odin, a London-based company, is hiring an entry-level customer support role focused on the private markets platform. You will handle inbound tickets from angels, VCs, GPs, LPs and founders, and resolve issues quickly and accurately with the right tone.
You will learn the platform inside out, own tickets end-to-end, and advocate for customers while collaborating with Product, Ops and Compliance. A strong emphasis is placed on clear communication and AI fluency.
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Graduate Technical Support Analyst (Hybrid, London) employer: Odin
Odin is an exceptional employer that fosters a dynamic and collaborative work culture, where employees are empowered to shape the future of private markets. With a strong focus on personal and professional growth, team members benefit from generous wellness budgets, flexible working arrangements, and a commitment to mental health support. Located in London, the role of Founding Senior Talent Partner offers the unique opportunity to work closely with founders and leadership, making a significant impact on the company's hiring strategy and employer brand.
