At a Glance
- Tasks: Manage key accounts and drive new business development across the UK & Ireland.
- Company: Established engineering organisation with a strong presence in industrial power transmission.
- Benefits: Competitive salary, annual bonus, company car, 28 days holiday, and pension scheme.
- Other info: Opportunity for career growth and collaboration with European colleagues.
- Why this job: Join a dynamic team and make a real impact in the engineering sector.
- Qualifications: Experience in service and repair sales, strong technical understanding, and proactive approach.
The predicted salary is between 40000 - 50000 £ per year.
A well-established engineering organisation with a strong presence in the industrial power transmission sector is seeking to appoint a Service Manager (UK & Ireland). Covering two major sites in Yorkshire and Cheshire but also covering Projects UK wide. This role is centred on managing and developing an extensive existing customer base, while also identifying and securing new business opportunities across sectors including power generation, bulk materials handling, and heavy industry. The business is known for its technical expertise, high service standards, and long-standing client relationships.
Key Responsibilities:
- Manage key accounts and drive new business development across the UK & Ireland
- Promote and sell aftermarket solutions including service, repair, replacement units, and spare parts for industrial equipment
- Spend approximately 80% of time visiting customers, with the remainder home-based (Doncaster area)
- Work closely with UK and European colleagues to deliver customer-focused solutions
Candidate Profile:
- Proven experience in service and repair sales within engineering (gearboxes preferred, but pumps, motors, or similar will be considered)
- Strong technical understanding with the ability to interpret engineering drawings
- Proactive, customer-focused, and hands-on approach
- Confident communicating with a range of stakeholders, from engineers to senior leadership
- Collaborative team player with a high level of ownership and accountability
Package:
- Competitive salary
- Annual bonus (circa 10% to 15%)
- Company car (hybrid/electric allowance)
- 28 days holiday plus bank holidays
- Pension scheme and optional health benefits
Service Manager employer: ODIN RECRUITMENT GROUP LIMITED
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Contact Details:
ODIN RECRUITMENT GROUP LIMITED Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on a job opportunity.
✨Tip Number 2
Practice your pitch! When you get the chance to meet potential employers or clients, make sure you can confidently talk about your experience and how it relates to their needs. Tailor your message to highlight your service and repair sales expertise.
✨Tip Number 3
Follow up after meetings! A quick email thanking them for their time and reiterating your interest can keep you top of mind. It shows you're proactive and genuinely interested in the role.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, applying directly can sometimes give you an edge over other candidates. Don’t miss out!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Manager role. Highlight your experience in service and repair sales, especially if you've worked with gearboxes or similar equipment. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your customer-focused approach and any relevant achievements.
Showcase Your Technical Skills:Since this role requires a strong technical understanding, make sure to include examples of how you've interpreted engineering drawings or solved technical problems in the past. We love seeing that hands-on experience!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at ODIN RECRUITMENT GROUP LIMITED
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around service and repair sales in engineering. Familiarise yourself with gearboxes, pumps, and motors, as well as how to interpret engineering drawings. This will help you answer questions confidently and show that you're the right fit for the role.
✨Showcase Your Customer Focus
Since this role is all about managing key accounts and developing new business, be ready to share examples of how you've successfully built relationships with clients in the past. Highlight your proactive approach and any specific strategies you've used to drive customer satisfaction and loyalty.
✨Prepare for Stakeholder Communication
You'll need to communicate effectively with a range of stakeholders, from engineers to senior leadership. Think about how you can demonstrate your communication skills during the interview. Perhaps prepare a few anecdotes that showcase your ability to adapt your communication style to different audiences.
✨Be Ready to Discuss Your Approach
This role requires a hands-on and collaborative approach. Be prepared to discuss how you take ownership of projects and work with teams to deliver customer-focused solutions. Think of specific examples where you've successfully collaborated with colleagues to achieve a common goal.
