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For Companies At a Glance
- Tasks: Coordinate schedules for engineers and manage service calls to ensure smooth operations.
- Company: Join a dynamic Service Delivery Team focused on efficient engineering support.
- Benefits: Enjoy career development, competitive salary, and a supportive team environment.
- Why this job: Make a real impact daily in a varied role with opportunities for growth.
- Qualifications: Experience in operations admin or scheduling is preferred; IT skills are a plus.
- Other info: Reach out for a confidential chat if you're interested!
The predicted salary is between 28800 - 43200 £ per year.
Are you highly organised with a love for juggling schedules, solving problems, and keeping things running smoothly behind the scenes? We’re looking for an Operations Administrator to join a fast-paced Service Delivery Team, supporting a busy network of engineers out in the field. If you’ve got experience in scheduling, service administration, property operations, or field service coordination, this could be the perfect next step in your career. This role is ideal for someone who thrives in a dynamic environment, enjoys working with people, and knows how to bring structure to a busy operation.
What You’ll Be Doing
- Plan and coordinate daily schedules for engineers to ensure maximum efficiency, minimum downtime, and great customer service.
- Manage service calls from booking through to completion, keeping customers updated every step of the way.
- Be the go-to person for service queries, deliveries, and office visitors.
- Liaise with clients on outstanding works, prepare quotes, and keep projects on track.
- Work closely with engineers, making sure they have the right tools, stock, and information for every job.
- Support stock control, including ordering, storeroom levels, and assisting Finance with stocktakes.
- Assist with reporting, procedures, and the rollout of operational improvements driven by senior leadership.
- Maintain strong communication across customers, suppliers, and internal teams.
What We’re Looking For
- Experience in operations administration, ideally scheduling, field service admin, engineer coordination, or property/maintenance.
- Confident with IT systems – experience using scheduling, CRM, or reporting tools is a big plus.
- Highly organised, with the ability to multi-task and prioritise under pressure.
- A friendly, professional communicator who enjoys solving problems and keeping people informed.
- A team player who loves creating efficient systems and improving day-to-day processes.
Why You’ll Love It Here
- Play a key role in a supportive, down-to-earth operations team.
- See the direct impact of your work every single day.
- Get stuck into a varied role where no two days are the same.
- Enjoy career development, learning opportunities, and room to grow.
- Competitive salary and a company that values your ideas and input.
If you’re looking for a fresh challenge in operational support, engineering logistics, or service scheduling, we’d love to hear from you. Apply now or reach out for a confidential chat to find out more!
If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us.
Operations Administrator employer: Odin Careers Ltd
Contact Detail:
Odin Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator
✨Tip Number 1
Familiarise yourself with the specific scheduling and CRM tools mentioned in the job description. If you have experience with similar systems, be ready to discuss how you've used them effectively in past roles.
✨Tip Number 2
Prepare examples of how you've successfully managed multiple tasks under pressure. Think about specific situations where your organisational skills made a significant difference in your team's efficiency.
✨Tip Number 3
Showcase your communication skills by being proactive in reaching out to us for any questions you might have about the role. This demonstrates your enthusiasm and willingness to engage with the team.
✨Tip Number 4
Research our company culture and values. Be prepared to discuss how your personal values align with ours, especially regarding teamwork and operational efficiency, as this will help you stand out during the selection process.
We think you need these skills to ace Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in operations administration, scheduling, and field service coordination. Use specific examples that demonstrate your organisational skills and ability to manage multiple tasks.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your previous experiences align with the responsibilities of the Operations Administrator position and express your enthusiasm for contributing to the team.
Highlight IT Proficiency: Since the role requires confidence with IT systems, be sure to mention any relevant software or tools you have used, such as scheduling or CRM systems. Provide examples of how you have effectively utilised these tools in past roles.
Showcase Communication Skills: In your application, emphasise your communication skills. Provide examples of how you have successfully liaised with clients, managed service calls, or worked collaboratively with teams to solve problems and improve processes.
How to prepare for a job interview at Odin Careers Ltd
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples of how you've successfully managed schedules or coordinated tasks in previous roles. This will demonstrate your ability to thrive in a fast-paced environment.
✨Familiarise Yourself with Relevant Tools
Make sure you’re comfortable discussing any IT systems you've used, especially scheduling, CRM, or reporting tools. If you have experience with specific software, be ready to share how it helped improve efficiency in your past roles.
✨Emphasise Your Communication Skills
This role requires strong communication with various stakeholders. Be prepared to discuss how you've effectively communicated with clients, engineers, and team members in the past, especially in resolving issues or keeping everyone informed.
✨Demonstrate Problem-Solving Abilities
Think of instances where you've encountered challenges in operations and how you resolved them. Highlighting your problem-solving skills will show that you can handle the dynamic nature of the role and contribute positively to the team.
