Key Account Manager

Key Account Manager

Basingstoke Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage client accounts, build relationships, and ensure seamless service delivery.
  • Company: Join a growing, people-focused business that values long-term partnerships.
  • Benefits: Enjoy early finishes on Fridays, training, and real opportunities for progression.
  • Why this job: Be part of a supportive team that values initiative and client satisfaction.
  • Qualifications: 2-3 years in account management with strong communication and organisational skills.
  • Other info: This role offers a varied workload and the chance to make a real impact.

The predicted salary is between 28800 - 48000 £ per year.

Are you an experienced Key Account Manager looking to step into a role where you can truly make an impact? If you’ve spent the last 2–3 years managing multiple client accounts, building relationships, and keeping things running seamlessly behind the scenes – this could be your next great move. We’re hiring for a growing, people-focused business that values service over sales tactics and long-term partnerships over quick wins. As an Account Manager, you’ll be joining at an exciting point in their expansion, working closely with the Business Development Manager to deliver outstanding client support and help drive retention and growth. What You’ll Be Doing As a Key Account Manager, you’ll become the go-to contact for your clients, making sure they feel supported, informed, and well looked after. Your role will involve: * Managing a portfolio of active client accounts, each with unique needs and expectations * Building long-term relationships through regular communication and check-ins * Leading on new client onboarding and ensuring a seamless transition * Handling incoming queries efficiently and professionally * Identifying opportunities for account growth, upgrades, and added services * Supporting the BDM in putting together tailored proposals and development plans * Monitoring service delivery and ensuring clients are getting the best from the business * Keeping accurate, up-to-date records across the CRM and internal systems What You’ll Bring This Key Account Manager role is perfect for someone with: * 2–3 years’ experience in an account management, customer success, or key account role * A confident and professional communication style – written and verbal * The ability to manage multiple client relationships and competing priorities * Strong organisational skills and great attention to detail * A proactive approach – you don’t just respond, you anticipate and deliver What You’ll Get in Return * Early finish every Friday – because work-life balance matters * A welcoming, collaborative team environment with lots of support * Training and mentoring to help you succeed and grow in the role * Real opportunities to progress as the company continues to scale * A varied, engaging workload that allows you to build real client partnerships If you\’re a capable Key Account Manager ready to take your next step in a supportive, fast-growing business, we’d love to hear from you. This is a chance to join a team that truly values its people, rewards initiative, and puts clients at the centre of everything. Apply now or get in touch for more information! If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We appreciate your interest and encourage you to apply for future opportunities with us

Key Account Manager employer: Odin Careers Ltd

Join a dynamic and people-focused company that prioritises service and long-term partnerships, making it an excellent employer for a Key Account Manager. With a collaborative work culture, early finishes on Fridays, and dedicated training and mentoring, you'll find ample opportunities for personal and professional growth while building meaningful client relationships in a supportive environment. This is your chance to be part of a fast-growing business that truly values its employees and their contributions.
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Contact Detail:

Odin Careers Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Key Account Manager

✨Tip Number 1

Network with current or former employees of the company. They can provide valuable insights into the company culture and what they look for in a Key Account Manager, which can help you tailor your approach.

✨Tip Number 2

Research the company's client base and understand their needs. Being knowledgeable about their clients will allow you to demonstrate how you can add value and build long-term relationships.

✨Tip Number 3

Prepare specific examples from your past experience that showcase your ability to manage multiple accounts and drive growth. This will help you articulate your skills effectively during any interviews.

✨Tip Number 4

Stay updated on industry trends and challenges that may affect the company's clients. Showing that you are proactive and informed can set you apart as a candidate who is ready to contribute from day one.

We think you need these skills to ace Key Account Manager

Client Relationship Management
Communication Skills
Organisational Skills
Attention to Detail
Proactive Problem-Solving
Account Growth Strategies
CRM Proficiency
Time Management
Negotiation Skills
Customer Success Orientation
Team Collaboration
Adaptability
Presentation Skills
Conflict Resolution

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in account management, particularly focusing on your ability to build relationships and manage multiple client accounts. Use specific examples that demonstrate your skills in communication and organisation.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your proactive approach and attention to detail align with their values of service over sales tactics. Be sure to include examples of how you've successfully managed client relationships in the past.

Showcase Relevant Experience: When detailing your work history, emphasise your 2-3 years of experience in account management or customer success roles. Highlight any specific achievements related to client retention, growth, or successful onboarding processes.

Follow Up: After submitting your application, consider sending a polite follow-up email if you haven't heard back within a week. This shows your continued interest in the position and can help keep your application top of mind.

How to prepare for a job interview at Odin Careers Ltd

✨Showcase Your Relationship-Building Skills

As a Key Account Manager, your ability to build and maintain relationships is crucial. Prepare examples of how you've successfully managed client accounts in the past, highlighting your communication style and how you’ve fostered long-term partnerships.

✨Demonstrate Proactive Problem-Solving

This role requires a proactive approach to account management. Be ready to discuss situations where you anticipated client needs or resolved issues before they escalated. This will show your potential employer that you can deliver exceptional service.

✨Familiarise Yourself with Their Business

Research the company thoroughly before the interview. Understand their values, services, and recent developments. This knowledge will help you tailor your responses and demonstrate your genuine interest in contributing to their growth.

✨Prepare for Scenario-Based Questions

Expect questions that assess your ability to handle multiple client accounts and competing priorities. Think of specific scenarios from your experience where you successfully juggled various tasks while maintaining high service standards.

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