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For Companies At a Glance
- Tasks: Service and maintain telecare and life safety systems, ensuring they are operational and compliant.
- Company: Join a supportive business dedicated to protecting vulnerable individuals and communities.
- Benefits: Company vehicle, ongoing training, competitive on-call allowance, and clear career progression.
- Why this job: Make a real difference in people's lives while developing your engineering skills.
- Qualifications: Experience with telecare systems, strong fault-finding skills, and a full UK driving licence.
- Other info: Work independently with a collaborative team and enjoy a stable pipeline of work.
The predicted salary is between 30000 - 40000 £ per year.
Are you a Service Engineer with experience in telecare, warden call, or life safety systems? We’re looking for engineers who have worked with systems similar to those used by providers such as Appello, Tynetec, or Tunstall Healthcare and are looking for a role where you can apply your skills across a wider range of safety-critical technologies. This is an opportunity to join a growing and supportive business delivering essential life safety and communication systems, helping protect vulnerable individuals, residential communities, and commercial environments.
The Role
You’ll be responsible for servicing, maintaining, and fault-finding on a range of telecare and fire & security systems, ensuring they remain fully operational, compliant, and reliable. You’ll work across a defined patch covering:
- Basingstoke
- Swindon
- Oxford
Applicants should ideally live within 45 minutes of Basingstoke to support efficient coverage of this region. You’ll operate independently in the field, with occasional visits to the Basingstoke hub for team collaboration, training, and stock collection.
Key Responsibilities
- Service, maintenance, and fault-finding on:
- Telecare / Warden Call systems
- Fire alarm systems
- Access control systems
What We’re Looking For
We’re particularly interested in engineers with backgrounds in:
- Telecare / Warden Call systems
- Assisted living technologies
- Social housing or healthcare environments
Essential:
- Experience working with telecare systems (or similar life safety systems)
- Full UK driving licence
- Strong fault-finding and diagnostic skills
- Confident working independently in the field
- Excellent communication and customer-facing skills
The Package
- On-call rota: 1 in 4 (with additional allowance)
- Company vehicle, fuel card, tools, and uniform provided
- Ongoing training on industry-leading systems
- Clear progression opportunities within a growing business
Why Join?
- Join a business that values quality, service, and long-term development
- Be part of a supportive and collaborative engineering team
- Strong pipeline of work across a stable, growing client base
Interested? If you’re currently working within telecare or warden call systems and looking for your next step or want to broaden your experience into fire & security, we’d love to hear from you. Apply now to find out more. If you don’t hear from us within 5 working days, please consider your application unsuccessful for this position. We value your interest and encourage you to apply for future opportunities with us.
Service Engineer (Warden Call) in Basingstoke employer: Odin Careers Ltd
Contact Detail:
Odin Careers Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Engineer (Warden Call) in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the telecare and warden call sectors. Attend industry events or local meetups to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your fault-finding and diagnostic abilities during interviews or networking chats. Real-life examples of how you've solved problems can really impress.
✨Tip Number 3
Be proactive! If you see a company you like, don’t wait for them to post a job. Reach out directly through our website and express your interest. You never know what opportunities might be available!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Engineer (Warden Call) in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with telecare, warden call, or similar life safety systems. We want to see how your skills match up with what we’re looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about working in the telecare sector and how you can contribute to our mission of protecting vulnerable individuals. Keep it friendly and professional!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've diagnosed and resolved faults in previous roles. We love engineers who can think on their feet, so share those stories that demonstrate your strong fault-finding and diagnostic skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Odin Careers Ltd
✨Know Your Systems
Make sure you brush up on your knowledge of telecare and warden call systems, especially those from providers like Appello, Tynetec, and Tunstall Healthcare. Be ready to discuss your hands-on experience with these technologies and how you've tackled challenges in the past.
✨Showcase Your Fault-Finding Skills
Prepare to share specific examples of how you've diagnosed and resolved faults in previous roles. Think about situations where you had to act quickly to minimise disruption for clients, as this will demonstrate your problem-solving abilities and customer service focus.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities listed in the job description. Be prepared to discuss how your previous experience aligns with servicing, maintaining, and ensuring compliance for safety-critical systems, as well as your approach to routine inspections and client interactions.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your ability to work independently in the field. Think about how you would handle various situations, such as a system failure during a sensitive client interaction, and be ready to explain your thought process and actions.