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For Companies At a Glance
- Tasks: Support customer success, create content, and test new features for our innovative platform.
- Company: Join Odicci, a leading SaaS platform transforming customer engagement.
- Benefits: Flexible hybrid working, gym membership, and exciting team events.
- Why this job: Make a real impact in a fast-growing scale-up and shape the future of gamification.
- Qualifications: Strong communicator with excellent writing skills and a proactive attitude.
- Other info: Gain hands-on experience across product, marketing, and customer success functions.
About Odicci
Odicci is a leading SaaS platform for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customer acquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems. We are scaling fast and are looking for a motivated Product Specialist Intern to join our team.
What You Will Do
- Product Expertise & Support
- Develop strong knowledge of the Odicci platform and integrations.
- Support the Customer Success team with day-to-day customer requests and ongoing account management.
- Test and validate new features, providing feedback to the Product team.
- Content Creation
- Write clear, concise product documentation and “how-to” guides for our Help Centre.
- Develop best-practice playbooks and case studies highlighting customer success stories.
- Collaborate with Marketing on product-led content (blogs, guides, FAQs).
What We Are Looking For
- A strong communicator with excellent writing skills (able to simplify technical concepts).
- Confident in delivering presentations, training, or workshops.
- Curious and quick to learn new platforms and digital tools.
- Organised, detail-oriented, and proactive in taking initiative.
- Eligible for a 12-month university-accredited internship.
What You Will Gain
- End-to-end experience in customer onboarding and training in a SaaS environment.
- Hands-on exposure to product, customer success, and marketing functions.
- Direct interaction with enterprise clients across retail, beauty, travel, and luxury.
- Training in SaaS, CRM, and eCommerce ecosystems.
- Opportunity to make a real impact in a fast-growing scale-up.
Why join Odicci?
- You’ll own growth from the ground up in a business with proven product-market fit.
- Get in early and help shape a category-defining gamification platform.
- Work directly with product, leadership, and the CEO; your ideas won’t just be heard, they’ll be launched.
- Central London office, with flexible hybrid working.
- Gym membership, Cycle to work, Regular team events and ownership of our flagship company event, #GAMEON.
Product Specialist Internship employer: Odicci
Contact Detail:
Odicci Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist Internship
✨Tip Number 1
Get to know the company inside out! Research Odicci's platform, their clients, and the industry trends. This will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. A friendly chat can sometimes lead to insider tips or even a referral!
✨Tip Number 3
Prepare for practical assessments. Since this role involves product expertise and support, be ready to demonstrate your problem-solving skills and how you’d handle customer queries.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Product Specialist Internship
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about becoming a Product Specialist Intern at Odicci and how you can contribute to our team.
Tailor Your Application: Make sure to customise your CV and cover letter to highlight relevant skills and experiences that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: We appreciate clear communication, so keep your writing straightforward and to the point. Avoid jargon unless it’s necessary, and remember, we’re looking for someone who can simplify technical concepts!
Apply Through Our Website: For the best chance of getting noticed, make sure to submit your application through our website. It’s the easiest way for us to track your application and get back to you quickly!
How to prepare for a job interview at Odicci
✨Know the Product Inside Out
Before your interview, dive deep into Odicci's platform and its features. Familiarise yourself with how it integrates with loyalty, CRM, and eCommerce systems. This knowledge will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Product Specialist Intern, you'll need to simplify technical concepts. Prepare examples of how you've communicated complex ideas in the past, whether through presentations or written documentation. Practising these examples will help you articulate your thoughts clearly during the interview.
✨Demonstrate Your Curiosity
Odicci values candidates who are eager to learn. Be ready to discuss how you've quickly adapted to new tools or platforms in previous experiences. Share specific instances where your curiosity led to successful outcomes, showing that you're proactive and willing to take initiative.
✨Prepare for Collaborative Scenarios
Collaboration is key at Odicci, especially with Marketing and Customer Success teams. Think of examples where you've worked effectively in a team setting, particularly in creating content or solving problems together. Highlighting your teamwork skills will show that you're a great fit for their culture.