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For Companies At a Glance
- Tasks: Support customer success, create product documentation, and collaborate on marketing content.
- Company: Join Odicci, a leading SaaS platform for interactive experiences and gamification.
- Benefits: Flexible hybrid working, gym membership, and regular team events.
- Why this job: Make a real impact in a fast-growing scale-up and shape a category-defining platform.
- Qualifications: Strong communication skills, detail-oriented, and eligible for a 12-month university-accredited internship.
- Other info: Gain hands-on experience with enterprise clients across various industries.
The predicted salary is between 20000 - 30000 £ per year.
Odicci is a leading SaaS platform for interactive experiences and gamification. We work with global brands in retail, travel, beauty, and luxury (JD Sports, ASDA, Sephora, Michael Kors, Avolta Duty Free and more) to enhance customer acquisition, engagement, and retention. Our platform integrates with loyalty, CRM, and eCommerce ecosystems. We are scaling fast and are looking for a motivated Product Specialist Intern to join our team.
What You Will Do
- Develop strong knowledge of the Odicci platform and integrations.
- Support the Customer Success team with day-to-day customer requests and ongoing account management.
- Test and validate new features, providing feedback to the Product team.
- Write clear, concise product documentation and “how-to” guides for our Help Centre.
- Develop best-practice playbooks and case studies highlighting customer success stories.
- Collaborate with Marketing on product-led content (blogs, guides, FAQs).
What We Are Looking For
- A strong communicator with excellent writing skills (able to simplify technical concepts).
- Confident in delivering presentations, training, or workshops.
- Curious and quick to learn new platforms and digital tools.
- Organised, detail-oriented, and proactive in taking initiative.
- Eligible for a 12-month university-accredited internship.
What You Will Gain
- End-to-end experience in customer onboarding and training in a SaaS environment.
- Hands-on exposure to product, customer success, and marketing functions.
- Direct interaction with enterprise clients across retail, beauty, travel, and luxury.
- Training in SaaS, CRM, and eCommerce ecosystems.
- Opportunity to make a real impact in a fast-growing scale-up.
Why join Odicci?
- You’ll own growth from the ground up in a business with proven product-market fit.
- Get in early and help shape a category-defining gamification platform.
- Work directly with product, leadership, and the CEO; your ideas won’t just be heard, they’ll be launched.
- Central London office, with flexible hybrid working.
- Gym membership, Cycle to work.
- Regular team events and ownership of our flagship company event, #GAMEON.
Product Specialist Intern — SaaS Training & Playbooks (Hybrid) employer: Odicci
Contact Detail:
Odicci Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist Intern — SaaS Training & Playbooks (Hybrid)
✨Tip Number 1
Get to know the company inside out! Research Odicci's platform, their clients, and the industry trends. This will help you stand out in interviews and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for your interviews by practising common questions and scenarios related to the role. Think about how you can demonstrate your communication skills and your ability to simplify complex concepts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Odicci.
We think you need these skills to ace Product Specialist Intern — SaaS Training & Playbooks (Hybrid)
Some tips for your application 🫡
Know the Platform: Before you start writing your application, take some time to really understand the Odicci platform. Familiarise yourself with its features and how it integrates with other systems. This will help you tailor your application and show us that you're genuinely interested in the role.
Show Off Your Writing Skills: Since we're looking for someone with excellent writing skills, make sure your application is clear and concise. Use simple language to explain any technical concepts, just like you would in a product guide. This is your chance to demonstrate your ability to communicate effectively!
Be Proactive: In your application, highlight any experiences where you've taken initiative or solved problems. We love candidates who are organised and detail-oriented, so share examples that showcase these traits. It’ll show us that you’re ready to jump in and make an impact!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you’re tech-savvy and know how to navigate digital platforms—just like we do at Odicci!
How to prepare for a job interview at Odicci
✨Know the Product Inside Out
Before your interview, make sure you dive deep into understanding the Odicci platform. Familiarise yourself with its features, integrations, and how it enhances customer engagement. This will not only impress your interviewers but also help you answer questions confidently.
✨Showcase Your Communication Skills
As a Product Specialist Intern, strong communication is key. Prepare to demonstrate your ability to simplify technical concepts during the interview. You might be asked to explain a feature or process, so practice articulating your thoughts clearly and concisely.
✨Be Ready to Discuss Content Creation
Since you'll be involved in writing product documentation and guides, think of examples from your past experiences where you've created content. Be prepared to discuss your writing style and how you approach making complex information accessible to users.
✨Demonstrate Your Curiosity and Initiative
Odicci values proactive individuals who are eager to learn. During the interview, share instances where you've taken the initiative to learn new tools or platforms. Show your enthusiasm for the SaaS industry and how you plan to contribute to the team.