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For Companies At a Glance
- Tasks: Lead IT service delivery and ensure top-notch service quality across the organisation.
- Company: A leading property management technology firm with a focus on innovation.
- Benefits: Competitive salary, healthcare, pension contributions, and hybrid work flexibility.
- Why this job: Join a dynamic team and drive excellence in IT service management.
- Qualifications: Extensive experience in IT service management and strong leadership skills.
- Other info: Opportunity for continuous improvement and career advancement in a supportive environment.
The predicted salary is between 48000 - 72000 £ per year.
A leading property management technology firm seeks a Service Delivery Manager to oversee IT service delivery across the organization. This role is essential for ensuring reliable, high-quality IT services are provided and governed effectively.
The ideal candidate will have extensive experience in IT service management, exceptional leadership skills, and a proactive approach to continuous improvement.
This hybrid role offers a competitive salary and a robust benefits package including healthcare and pension contributions.
IT Service Delivery Lead - Hybrid UK, Drive SLA Excellence in London employer: Odevo
Contact Detail:
Odevo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Delivery Lead - Hybrid UK, Drive SLA Excellence in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend industry events or webinars, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Prepare for those interviews by researching the company inside out. Understand their IT service delivery processes and think about how you can drive SLA excellence. We want you to show them you’re not just another candidate, but the perfect fit for their team!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your leadership skills and proactive approach to continuous improvement. We believe that confidence is key when landing that dream job!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join us directly. Let’s make this happen together!
We think you need these skills to ace IT Service Delivery Lead - Hybrid UK, Drive SLA Excellence in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT service management. We want to see how your skills align with the role of Service Delivery Manager, so don’t be shy about showcasing your leadership and continuous improvement achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. Share specific examples of how you've driven SLA excellence in previous positions, and let us know what excites you about working with us.
Showcase Your Proactive Approach: In your application, highlight instances where you've taken the initiative to improve IT services. We love candidates who are proactive, so share any relevant projects or strategies that demonstrate your commitment to excellence!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company culture and values!
How to prepare for a job interview at Odevo
✨Know Your IT Service Management Inside Out
Make sure you brush up on your IT service management principles. Be ready to discuss frameworks like ITIL and how you've applied them in previous roles. This shows you're not just familiar with the theory but can also implement it effectively.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities. Think about times when you've led a team through challenges or improved service delivery. Highlighting these experiences will help illustrate your capability to manage and inspire others.
✨Showcase Your Proactive Approach
Be ready to talk about specific instances where you've identified areas for improvement and taken action. This could be anything from streamlining processes to enhancing customer satisfaction. Companies love candidates who take initiative!
✨Understand the Company’s Culture and Values
Research the property management technology firm and understand their mission and values. Tailor your responses to align with their culture, showing that you’re not just a fit for the role but also for the company as a whole.
