At a Glance
- Tasks: Support the Estate Manager in delivering top-notch resident service and managing daily operations.
- Company: Join Rendall & Rittner, a leading property management company with a people-first approach.
- Benefits: Enjoy 25 days holiday, pension scheme, training opportunities, and discounts on travel and entertainment.
- Other info: Dynamic role with excellent career growth and a supportive team environment.
- Why this job: Be the go-to person in a vibrant community, making a real difference for residents every day.
- Qualifications: Experience in estate management or hospitality, with strong communication and organisational skills.
The predicted salary is between 40000 - 43000 £ per year.
- ASSISTANT ESTATE MANAGER
- Rendall & Rittner • £40,000 - £43,000 • Caspian Wharf - E3 3AE • Monday - Friday 0800 - 1700
- DEVELOPMENT DETAILS
Join a modern, canal-side community of around 567 apartments set along the Limehouse Cut in Bow.
You’ll be part of a welcoming environment with concierge and security on site, landscaped communal spaces and well-maintained amenity areas.
With Devons Road and Bromley-by-Bow stations close by, the development has a calm waterside feel with excellent city connections—an engaging place to support residents and keep a premium estate running smoothly.
ROLE EXPECTATIONS
You will be the on-site linchpin, supporting the Estate Manager to deliver exceptional resident service, first-class building standards and seamless day-to-day operations including managing a team of circa 8 members of staff.
Most days you’ll be on the ground: coordinating contractors, conducting H&S and compliance checks, solving resident queries and making sure the estate looks and performs at its best.
- WHAT SUCCESS LOOKS LIKE
- Residents feel heard, informed and delighted with timely, proactive responses.
- The estate’s compliance calendar runs like clockwork, with accurate records and zero missed actions.
- Communal areas are consistently pristine, safe and welcoming, with issues resolved before they become problems.
- Contractors are well-briefed, supervised and held to high standards, delivering on time and to spec.
- Clear, concise reporting keeps stakeholders updated on performance, spend and priorities.
- You champion continuous improvement, spotting opportunities to enhance service and efficiency.
- HOW YOU'LL SPEND MOST OF YOUR TIME
- Conducting regular site walks, H&S checks and compliance inspections, logging actions and closing them out.
- Managing and supervising a team of circa 8 staff including concierge, a handyperson, estate operatives and cleaners.
- Coordinating and supervising contractors and suppliers, from scheduling to quality assurance.
- Handling resident enquiries and communications, ensuring swift, courteous resolutions.
- Monitoring building systems and common areas, raising and managing maintenance tasks and defects.
- Supporting service charge management with accurate data, quotes and purchase orders.
- Assisting with audits, risk assessments, incident reports and preparedness for emergency procedures.
- WHO THIS ROLE IS FOR
- You’re a people-first professional who enjoys being visible, approachable and solution-focused on site.
- You’re organised and detail-driven, comfortable juggling priorities without losing sight of standards.
- You communicate clearly—verbally and in writing—and build strong relationships with residents and partners.
- You take ownership, follow through on actions and are calm under pressure.
- You care about presentation and safety, taking pride in a well-run, welcoming estate.
EXPERIENCE THAT HELPS
- Experience in residential block or estate management, hospitality or facilities management.
- Working knowledge of health and safety, fire safety routines and statutory maintenance in a residential setting.
- Coordinating contractors and understanding planned and reactive maintenance workflows.
- Using property or FM software for tasks, work orders, compliance tracking and reporting.
- Supporting budgets, raising POs and contributing to cost control.
WHAT WE OFFER
- 25 days holiday plus bank holidays
- Enrolment into the Rendall & Rittner pension scheme
- Employee assistance programme supporting family, health, money and work
- Employee referral scheme
- Team uniform* subject to development
- Fully funded training and development opportunities
- Access to discounts across travel, retail, fitness and entertainment
- ABOUT RENDALL & RITTNER
Rendall & Rittner is one of the UK's most established and highly accredited residential leasehold property management companies, managing over 90,000 homes nationwide.
Founded in 1990 on the belief that property management should be more professional, transparent and customer-focused, those principles still drive how we operate today as a founding partner of Odevo.
We are people-led and technology-enabled, investing heavily in our teams, systems and continuous improvement.
Our standards are recognised through Investors in People Platinum, regulation by RICS and the FCA, and multiple industry awards, including Property Manager of the Year and Managing Agent of the Year.
- HOW WE HIRE
- Initial conversation with our talent team
- Interview focused on your on-site leadership, resident service, building safety knowledge and problem-solving approach
We aim to complete the process within two to three weeks and communicate clearly throughout.
INTERESTED?
Apply with your CV.
All applicants must be eligible to live and work in the UK. Documentary evidence of eligibility will be required.
Appointment is subject to a valid DBS check.
Assistant Estate Manager in London employer: Odevo
Rendall & Rittner is an exceptional employer, offering a supportive work culture where every team member plays a vital role in maintaining vibrant residential spaces within a sustainable community. With comprehensive benefits including 20 days of holiday, a pension scheme, and fully funded training opportunities, employees are encouraged to grow and develop their skills while contributing to a clean and welcoming environment for residents and visitors alike. Located in Dagenham Green, the company provides excellent transport links and a chance to be part of a landmark regeneration project that enhances the quality of life for thousands.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Estate Manager in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like Odevo.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like Odevo? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit Odevo's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Assistant Estate Manager in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Assistant Estate Manager role at Odevo, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at Odevo
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where Odevo operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to Odevo. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at Odevo.