Assistant Development Manager in London

Set within a vibrant lakeside neighbourhood developed by St Edward, this community brings together 1,051 homes across 15 contemporary blocks with a gym, cinema, meeting rooms and generous landscaped green spaces. You will be part of a welcoming, family-friendly setting where residents value high standards, thoughtful service and a sense of community. With Reading Green Park station moments away, the development enjoys excellent links to the town centre, creating a dynamic day-to-day environment with steady footfall, varied resident needs and a broad range of on-site amenities to oversee.

ROLE EXPECTATIONS

You will support the Development Manager in the smooth, safe running of the estate, leading on resident engagement, contractor coordination and site standards. Your days will combine hands-on site presence, rigorous compliance checks and timely communication with residents, suppliers and the client. You will help ensure the developments facilities and public realm are always at their best.

WHAT SUCCESS LOOKS LIKE

• Residents feel listened to, informed and delighted by swift, solution-focused responses.
• The site is consistently safe, compliant and immaculately presented across all blocks and communal areas.
• Contractors deliver to scope, on time and to quality standards, with clear work orders and RAMS in place.
• Accurate records, reports and compliance documentation are maintained and ready for audit at any time.
• Community engagement initiatives are well planned, well attended and strengthen resident satisfaction.
• Issues are anticipated and resolved proactively, with clear escalation and follow-through.

HOW YOU'LL SPEND MOST OF YOUR TIME

• Support the Development Manager with the day-to-day operational running of the estate and supervising the on-site team.
• Carrying out regular estate inspections and audits, raising actions and arranging remedial works.
• Coordinating contractors, reviewing RAMS, issuing permits to work and tracking PPMs and reactive tasks.
• Managing resident queries and complaints, keeping stakeholders informed from first response to resolution.
• Monitoring health and safety and statutory compliance, completing routine checks and recording incidents.
• Supporting security measures, including CCTV monitoring in line with GDPR and data protection.
• Maintaining accurate logs, contractor performance data and preparing reports for the Development Manager.

WHO THIS ROLE IS FOR

You take pride in site standards, with a hands-on approach and an eye for detail. You communicate clearly and calmly, building trust with residents, clients and suppliers. You are organised and persistent, able to juggle priorities and see tasks through to completion. You enjoy community building and creating memorable resident experiences and events. You are safety-conscious, diligent with processes and confident making decisions on the ground.

EXPERIENCE THAT HELPS

• Experience supporting the operations of a large residential development or mixed-use estate.
• Familiarity with health and safety, risk assessments, incident reporting and statutory checks.
• Coordinating multiple contractors, permits to work, PPM schedules and quality control.
• Handling resident communications, complaints and stakeholder updates with tact and pace.
• Using property or facilities management systems to manage work orders and compliance records.

WHAT WE OFFER

23 days holiday plus