Host | Odette in Penarth

Host | Odette in Penarth

Penarth Full-Time 20000 - 30000 £ / year (est.) No home office possible
ODETTE RESTAURANT PTE. LTD.

At a Glance

  • Tasks: Be the first point of contact for guests and manage reservations with a smile.
  • Company: Join Odette, a three Michelin starred restaurant in the iconic National Gallery.
  • Benefits: Enjoy medical coverage, dining discounts, and a monthly sales incentive programme.
  • Other info: Great opportunities for personal growth and recognition in a supportive team.
  • Why this job: Shape unforgettable dining experiences and kickstart your hospitality career.
  • Qualifications: A passion for service and a friendly, proactive attitude.

The predicted salary is between 20000 - 30000 £ per year.

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce. Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought‑leading experiences. As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders. We build career paths around the individual, develop training modules both in‑house and out, and design incentives and recognition programmes to ensure that good work always pays off.

Our Host team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests. You’ll be in charge of:

  • First point of contact for guests; greet guests promptly as they arrive at the restaurant.
  • Manage reservations through phone calls, emails, and other forms of communications.
  • Assist the Managers with seat plan arrangements for each service.
  • Ensure that menus are changed according to lunch or dinner service and that they are up to date and presentable.
  • Address guests by name, recognise any special occasions or dietary requirements mentioned, and pass on the information to your teammates for a personalised guest experience.
  • Keep up to date with our product knowledge/seasonal produce and have the ability to confidently answer guests’ questions over phone calls, emails, and other forms of communication.

We love people who:

  • Go above and beyond to make someone else's day.
  • Are thoughtful and kind, while upholding high standards.
  • Own outcomes and drive solutions.
  • Are ever-curious and always learning.

Benefits: We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Click on Apply or send your CV via Whatsapp to 80832942. Should your application progress to the next stage, we will be in contact to arrange an interview.

Host | Odette in Penarth employer: ODETTE RESTAURANT PTE. LTD.

Odette, located in the prestigious National Gallery, is not just a three Michelin starred restaurant but a part of The Lo and Behold Group, renowned for crafting exceptional dining experiences. With a strong commitment to employee development, we offer tailored career paths, comprehensive training, and generous benefits including medical coverage and sabbaticals, ensuring our team members thrive both personally and professionally in a supportive and dynamic work environment.
ODETTE RESTAURANT PTE. LTD.

Contact Detail:

ODETTE RESTAURANT PTE. LTD. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Host | Odette in Penarth

✨Tip Number 1

Get to know the restaurant! Familiarise yourself with Odette's menu and the philosophy behind the dishes. This way, when you chat with the team or during interviews, you can show off your passion for modern French cuisine and how it aligns with their values.

✨Tip Number 2

Network like a pro! Connect with current or former employees of Odette on social media platforms. Ask them about their experiences and any tips they might have for standing out in the application process. Personal connections can make a huge difference!

✨Tip Number 3

Practice your communication skills! As a Host, you'll be the first point of contact for guests. Role-play greeting guests and managing reservations with friends or family to build your confidence and ensure you come across as warm and welcoming.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in being part of the Odette team. Don’t forget to follow up after applying to express your enthusiasm!

We think you need these skills to ace Host | Odette in Penarth

Customer Service
Communication Skills
Reservation Management
Product Knowledge
Attention to Detail
Interpersonal Skills
Problem-Solving Skills
Adaptability
Team Collaboration
Time Management
Conflict Resolution
Multitasking
Empathy
Organisational Skills

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and what makes you unique.

Tailor Your CV: Make sure to customise your CV for the Host role at Odette. Highlight any relevant experience in customer service or fine dining, and don’t forget to mention your knowledge of modern French cuisine!

Show Enthusiasm: In your cover letter, express why you’re excited about the opportunity to work at Odette. We love candidates who are genuinely enthusiastic about creating unforgettable guest experiences!

Follow Up: After submitting your application through our website, consider sending a friendly follow-up message. It shows initiative and keeps you on our radar as we review applications!

How to prepare for a job interview at ODETTE RESTAURANT PTE. LTD.

✨Know the Menu Inside Out

Before your interview, make sure you’re familiar with Odette's menu and seasonal produce. This shows your genuine interest in the restaurant and helps you answer any questions about dishes or ingredients confidently.

✨Practice Your Greeting

As a Host, your first impression is crucial. Practice a warm and welcoming greeting that reflects the high standards of Odette. Think about how you would greet a guest and make it personal, as this will set the tone for their experience.

✨Showcase Your People Skills

Prepare examples of how you've gone above and beyond for guests in previous roles. Highlight your ability to recognise special occasions or dietary needs, as this aligns perfectly with what Odette values in its team members.

✨Ask Thoughtful Questions

At the end of the interview, don’t hesitate to ask insightful questions about the team culture or training opportunities. This demonstrates your curiosity and eagerness to learn, which are traits that Odette highly appreciates.

Host | Odette in Penarth
ODETTE RESTAURANT PTE. LTD.
Location: Penarth

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