Cinema Experience Manager - Lincoln
Job Reference: LIN-LIN- Salary: 13.71 training rate moving to 15.55 per hourDepartment: Cinema
Job Description
At ODEON, we believe cinema is more than what happens on the screen - its the atmosphere, the energy, and the experience we create together. As a Cinema Experience Manager, youll help lead the team that brings that buzz to life. From the excitement of opening night blockbusters to the warmth of serving a great Costa Coffee before a big show, youll be at the heart of making every visit memorable.
If youre passionate about people, thrive in busy environments, and want to shape unforgettable cinema moments, this could be the perfect next step in your career.
Why youll love working with us:
- Lead a supportive team who genuinely want to make every guest visit special
- Be part of a fast-paced, energetic environment filled with filmgoers and community moments
- Get full training in cinema operations and Costa Coffee leadership standards
- Build your leadership skills with structured development pathways
- Enjoy great perks including free cinema tickets, food & drink discounts, and wellbeing support
- Work somewhere that celebrates individuality, inclusion and belonging
What youll be doing:
Youll support the Cinema Manager in delivering smooth, memorable cinema operations including:
- Leading and motivating Cinema Hosts throughout each shift
- Overseeing guest experience across all areas; retail, ticketing, ushering, and Costa Coffee operations
- Ensuring Costa Coffee quality and service meet brand standards
- Delivering excellent service during busy showings and peak film releases
- Maintaining high standards across safety, cleanliness, compliance, and food handling
- Running shift briefings and making on shift operational decisions
- Coaching team members to build skills, confidence, and progression
- Identifying opportunities to improve processes and guest satisfaction
What youll bring:
- Experience leading or supporting teams in hospitality, retail, or fast-paced environments
- A supportive, people-first leadership style
- Strong communication and problem-solving skills
- High standards of safety, service, and operational delivery
- Flexibility to work evenings, weekends, and late nights
- A safe way to travel to and from late shifts
- Willingness to learn Costa Coffee operations and quality standards (full training provided)
Whether youve managed a team before or supported one informally, well help you grow into the role. Join us on 13.71 per hour during training and unlock 15.55 per hour when you are fully trained and ready to go.
Our commitment to inclusion
At ODEON, were all different and thats something we celebrate. Through Our Incredible Differences, were building a culture where everyone feels like they belong, they are valued and can bring their whole self to work. We recognise and appreciate the unique perspectives and experiences our colleagues bring, and were committed to creating an inclusive, equitable and supportive environment for everyone.
We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Simply click on 'Accessibility Tools' at the top of the job advert screen. Should you require additional help from our team, whether that's to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help. Drop us an email to and we will be back in touch to help you!
If this sounds like the right fit for you, wed love to hear from you. Apply today and join a team where your contributions truly matter.
Cinema Experience Manager - Lincoln employer: ODEON
ODEON in Norwich is an exceptional employer, offering a vibrant work culture where creativity and guest satisfaction are at the forefront. Employees enjoy fantastic benefits like free cinema tickets and food discounts, alongside ample opportunities for personal and professional growth within the hospitality sector. Join us to lead a passionate team dedicated to creating memorable experiences for our guests in a dynamic environment.