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- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON Cinemas, where passion for film meets exceptional guest service.
- Benefits: Enjoy unlimited cinema tickets, discounts, and flexible working options.
- Why this job: Be part of a vibrant team that celebrates diversity and creativity in cinema.
- Qualifications: A collaborative spirit and a willingness to learn are essential.
- Other info: We prioritise inclusivity and support your career growth every step of the way.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that’s how you’ll make movies better.
What you’ll bring:
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
- Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap.
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
- You appreciate the things that make people different from you and understand that there is always more to learn.
- Trust and respect. Diversity and equity are our strengths, inclusion is our superpower.
- You understand that the cinema industry is flexible; some weeks we have big blockbusters and others we have small art house releases.
- You will be flexible with working schedules and understand that our cinema operations can finish very late at night.
- You’ll have a safe way to get to and from work.
What we’ll bring:
- An environment where you can revel in your passion.
- A team full of movie fans just like you, dedicated to delivering an awe-inspiring experience for our guests.
- Every colleague has a part to play in creating the best big-screen experience.
- We actively create a safe space for people to be themselves.
- We’ll help you navigate and build a long-term career or learn skills for the next stage of your journey.
- We’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone.
- We’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs.
ODEON benefits:
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
- 40% discount on our food and drinks, including our in-cinema Costa Coffee stores.
- Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing.
- The opportunity to gain professional qualifications through our Brights Lights Apprenticeship scheme.
- Fantastic career development opportunities across our cinemas and support offices.
- An easy-to-use app for booking holidays and requesting days off, supporting flexible working.
- 5.6 weeks holiday, inclusive of bank holidays.
- Monthly rewards and recognition schemes.
- Annual bonus scheme.
- Pension scheme.
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team. Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.
Cinema Experience Manager employer: ODEON
Contact Detail:
ODEON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Experience Manager
✨Tip Number 1
Show your passion for film during the interview. Share your favourite movies and discuss what makes a great cinema experience. This will demonstrate your enthusiasm and align with our team's love for cinema.
✨Tip Number 2
Prepare to discuss your leadership style and how you motivate teams. Think of examples where you've successfully led a group or improved guest service, as this role heavily focuses on team engagement and exceptional service.
✨Tip Number 3
Familiarise yourself with the latest trends in the cinema industry. Being knowledgeable about current films, audience preferences, and innovative cinema experiences can set you apart from other candidates.
✨Tip Number 4
Emphasise your flexibility and adaptability. Since the cinema industry can have varying schedules, showcasing your willingness to work late nights and adjust to changing demands will be crucial in your application.
We think you need these skills to ace Cinema Experience Manager
Some tips for your application 🫡
Show Your Passion for Film: In your application, make sure to express your enthusiasm for cinema. Share specific examples of films that inspire you and how they relate to your desire to create exceptional guest experiences.
Highlight Leadership Skills: Emphasise any previous experience in leadership or team management. Discuss how you've successfully coached or supported others in a work environment, showcasing your ability to drive high standards.
Demonstrate Flexibility: Since the role requires flexibility in working hours, mention your adaptability and willingness to work varied schedules. Provide examples of how you've managed flexible work situations in the past.
Focus on Team Collaboration: Illustrate your commitment to teamwork by sharing experiences where you've collaborated effectively with others. Highlight how you value diversity and inclusion within a team setting.
How to prepare for a job interview at ODEON
✨Show Your Passion for Film
Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's culture of celebrating film.
✨Highlight Teamwork Skills
Since the role involves leading a team, be prepared to discuss your experiences working collaboratively. Provide examples of how you've supported colleagues or resolved conflicts, showcasing your commitment to teamwork and guest service.
✨Demonstrate Flexibility
The cinema industry can be unpredictable, so it's important to show that you're adaptable. Talk about your willingness to work varied hours and how you've successfully managed changing schedules in the past.
✨Emphasise Inclusivity and Diversity
ODEON values diversity and inclusion, so be sure to mention your understanding of these principles. Discuss how you appreciate different perspectives and how you would foster an inclusive environment for both guests and team members.
