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- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON Cinemas Group, where passion for film meets exceptional service.
- Benefits: Enjoy unlimited cinema tickets, discounts, and career development opportunities.
- Why this job: Perfect for film lovers wanting to grow in a fun, inclusive environment.
- Qualifications: A positive attitude and willingness to collaborate are essential.
- Other info: Flexible hours and a commitment to diversity make this role unique.
The predicted salary is between 28800 - 43200 £ per year.
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that's how you'll make movies better.
What you’ll bring:
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
- Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap.
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
- You appreciate the things that make people different from you and understand that there is always more to learn.
- Trust and respect. Diversity and equity are our strengths; inclusion is our superpower.
- You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night.
What we’ll bring:
- An environment where you can revel in your passion.
- A team full of movie fans just like you, dedicated to delivering an awe-inspiring experience for our guests.
- We actively create a safe space for people to be themselves.
- We'll bring a promise to always treat you in the same way as we treat our guests.
- We'll help you navigate and build a long-term career or learn skills for the next stage of your journey.
- We'll bring personalised development and performance plans to help you achieve big and small things.
- We'll bring an inclusive approach to our policies, processes, and procedures to make work more accessible.
ODEON benefits:
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
- 40% discount on our food and drinks, including our in-cinema Costa Coffee stores.
- Free access to our confidential Employee Assistance Programme.
- The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme.
- Fantastic career development opportunities across our cinemas and support offices.
- An easy-to-use app for booking holidays and requesting days off.
- 5.6 weeks holiday, inclusive of bank holidays.
- Monthly rewards and recognition schemes.
- Annual bonus scheme.
- Pension scheme.
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Should you require additional help from our team, we will be more than happy to help.
Cinema Experience Manager employer: ODEON
Contact Detail:
ODEON Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Experience Manager
✨Tip Number 1
Familiarise yourself with the latest trends in the cinema industry. Understanding what makes a great cinema experience will help you stand out during interviews and discussions, showing your genuine passion for film and guest service.
✨Tip Number 2
Network with current or former employees of ODEON Cinemas Group. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your commitment to their values.
✨Tip Number 3
Prepare examples of how you've successfully led a team or provided exceptional customer service in previous roles. Being able to share specific stories will illustrate your leadership skills and ability to enhance the cinema experience for guests.
✨Tip Number 4
Show your flexibility and adaptability by discussing your availability and willingness to work varied hours. Highlighting your understanding of the cinema industry's unique scheduling needs will demonstrate that you're ready to meet the demands of the role.
We think you need these skills to ace Cinema Experience Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp what the Cinema Experience Manager role entails. Highlight key responsibilities and required skills in your application to show you understand the position.
Tailor Your CV: Customise your CV to reflect your experience in leadership, guest service, and teamwork. Use specific examples that demonstrate your ability to go the extra mile and innovate solutions in a customer-focused environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for film and your commitment to delivering exceptional guest experiences. Mention how your values align with the company's focus on diversity, equity, and inclusion.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the cinema industry.
How to prepare for a job interview at ODEON
✨Show Your Passion for Film
Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm for the role and align with the company's culture.
✨Highlight Teamwork Skills
Since the role requires a strong commitment to working with others, be prepared to discuss examples of how you've successfully collaborated in previous roles. Emphasise your ability to support and coach team members.
✨Demonstrate Flexibility
The cinema industry can be unpredictable, so showcase your adaptability. Talk about experiences where you've had to adjust your schedule or approach to meet changing demands, especially in high-pressure situations.
✨Embrace Diversity and Inclusion
ODEON values diversity and inclusion, so be ready to discuss how you appreciate different perspectives. Share any experiences where you've worked with diverse teams or contributed to an inclusive environment.
