Cinema Experience Manager

Cinema Experience Manager

Andover Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable cinema experiences for guests.
  • Company: Join ODEON, where movie magic meets exceptional service.
  • Benefits: Enjoy unlimited cinema tickets, discounts, and flexible working options.
  • Why this job: Perfect for film lovers wanting to grow their leadership skills in a fun environment.
  • Qualifications: Passion for film, teamwork, and a can-do attitude are essential.
  • Other info: Flexible hours with late-night shifts; we prioritize diversity and inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Our Cinema Experience Managers drive our day to day high standards, supporting our teams as they navigate our guests through an immersive cinema experience.

In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that’s how you’ll make movies better.

What you’ll bring

Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!, * A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver. Where better to collaborate, step up and make the magic happen than with people who share your passion?

  • Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap

  • A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones)

  • You appreciate the things that make people different from you and understand that there is always more to learn

  • Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same

  • You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You’ll have a safe way to get to and from work

  • A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests. Every colleague has a part to play in creating the best big-screen experience

  • We actively create a safe space for people to be themselves. And we never forget that the true magic of cinema is about more than movies – it is about you

  • We’ll bring a promise to always treat you in the same way as we treat our guests. There is a warm welcome for everyone here and we love to share the magic around

  • We’ll help you navigate and build a long-term career or learn skills for the next stage of your journey. Tell us where you want to be, and we will do our best to help you get there

  • We’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone – and conjure up the magic our guests love to experience

  • We’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs

ODEON benefits:

  • Unlimited free cinema tickets for you, and 12 friends and family tickets every three months

  • 40% discount on our food and drinks, including our in-cinema Costa Coffee stores

  • Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing

  • The opportunity to gain professional qualifications through our Brights Lights Apprenticeship scheme

  • Fantastic career development opportunities across our cinemas and support offices

  • An easy-to-use app for booking holidays and requesting days off, supporting flexible working

  • 5.6 weeks holiday, inclusive of bank holidays

  • Monthly rewards and recognition schemes

  • Pension scheme

Cinema Experience Manager employer: Odeon Cinemas

At ODEON, we pride ourselves on being an exceptional employer, offering a vibrant work culture where cinema enthusiasts thrive together. As a Cinema Experience Manager, you'll enjoy flexible working hours, unlimited free cinema tickets, and a commitment to your professional growth through personalized development plans and career advancement opportunities. Join us in creating unforgettable experiences for our guests while being part of a diverse team that values inclusion and respect.
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Contact Detail:

Odeon Cinemas Recruiting Team

jointheteam@odeonuk.com

StudySmarter Expert Advice 🤫

We think this is how you could land Cinema Experience Manager

✨Tip Number 1

Show your passion for film! Engage in conversations about recent releases or classic films with your peers. This will not only demonstrate your enthusiasm but also help you connect with the team and guests alike.

✨Tip Number 2

Highlight your teamwork skills. Share examples of how you've successfully collaborated with others in previous roles. This will show that you understand the importance of working together to create a magical cinema experience.

✨Tip Number 3

Be prepared to discuss your flexibility. The cinema industry can be unpredictable, so come ready to talk about how you've adapted to changing schedules or demands in past jobs.

✨Tip Number 4

Emphasize your commitment to diversity and inclusion. Share your experiences in creating a welcoming environment for everyone, as this aligns perfectly with our values and mission.

We think you need these skills to ace Cinema Experience Manager

Leadership Skills
Guest Service Excellence
Team Collaboration
Problem-Solving Skills
Flexibility and Adaptability
Communication Skills
Passion for Film
Attention to Detail
Conflict Resolution
Time Management
Empathy and Understanding
Creativity in Service Delivery
Ability to Work Under Pressure
Commitment to Diversity and Inclusion

Some tips for your application 🫡

Show Your Passion for Film: In your application, make sure to express your enthusiasm for cinema. Share specific examples of how your love for movies has influenced your career choices or customer service experiences.

Highlight Leadership Skills: Emphasize any previous leadership roles or experiences where you successfully managed a team. Discuss how you motivated others and contributed to a positive team environment.

Demonstrate Flexibility: Since the cinema industry requires flexibility, mention your willingness to adapt to varying schedules and your ability to handle late-night shifts. Provide examples of how you've successfully managed similar situations in the past.

Focus on Guest Service: Detail your experience in delivering exceptional guest service. Include specific instances where you went above and beyond to ensure a positive experience for customers, showcasing your commitment to high standards.

How to prepare for a job interview at Odeon Cinemas

✨Show Your Passion for Film

Make sure to express your love for cinema during the interview. Share your favorite films and what makes them special to you. This will demonstrate your genuine interest in the role and the industry.

✨Emphasize Team Collaboration

Highlight your experience working in teams and how you contribute to a positive team environment. Discuss specific examples where you went the extra mile for your colleagues or guests, showcasing your commitment to teamwork.

✨Demonstrate Flexibility

Be prepared to discuss your availability and willingness to work flexible hours, especially during peak times. Show that you understand the nature of the cinema industry and are ready to adapt to varying schedules.

✨Embrace Diversity and Inclusion

Talk about your appreciation for diverse perspectives and how you foster an inclusive environment. Share experiences where you learned from others and contributed to a culture of respect and trust.

Cinema Experience Manager
Odeon Cinemas
O
  • Cinema Experience Manager

    Andover
    Full-Time
    28800 - 43200 £ / year (est.)

    Application deadline: 2027-01-31

  • O

    Odeon Cinemas

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