Cinema Experience Manager

Cinema Experience Manager

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create unforgettable cinema experiences for guests.
  • Company: Join ODEON Cinemas, a vibrant hub for film lovers and entertainment enthusiasts.
  • Benefits: Enjoy unlimited cinema tickets, discounts on food, and flexible working options.
  • Why this job: Be part of a passionate team that values diversity and personal growth in a fun environment.
  • Qualifications: A positive attitude, teamwork spirit, and flexibility with working hours are essential.
  • Other info: Opportunities for professional development and a supportive workplace culture await you.

The predicted salary is between 28800 - 43200 £ per year.

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Cinema Experience Manager, South Woodford

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Client:

ODEON Cinemas

Location:

South Woodford, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Reference:

055238ffbd2f

Job Views:

4

Posted:

12.07.2025

Expiry Date:

26.08.2025

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Job Description:

Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!

Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience.

In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that\’s how you\’ll make movies better.

Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. This also helps us provide the best candidate experience for everyone who has applied. Don’t miss out on this opportunity to make movies better for our guests! Apply today!

What you’ll bring:

  • A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver. Where better to collaborate, step up and make the magic happen than with people who share your passion?
  • Being always prepared to go the extra mile for your colleagues and our guests and you look for innovative solutions if you see a need or a gap
  • A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones)
  • You appreciate the things that make people different from you and understand that there is always more to learn
  • Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same
  • You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You’ll have a safe way to get to and from work

What we’ll bring:

  • An environment where you can revel in your passion. Go ahead and talk to guests about it, post about it, even sing about it if you want to
  • A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests. Every colleague has a part to play in creating the best big-screen experience
  • We actively create a safe space for people to be themselves. And we never forget that the true magic of cinema is about more than movies it is about you
  • We\’ll bring a promise to always treat you in the same way as we treat our guests. There is a warm welcome for everyone here and we love to share the magic around
  • We\’ll help you navigate and build a long-term career or learn skills for the next stage of your journey. Tell us where you want to be, and we will do our best to help you get there
  • We\’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone and conjure up the magic our guests love to experience
  • We\’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs
  • Unlimited free cinema tickets for you, and 12 friends and family tickets every three months
  • Up to 40% discount on our food and drinks, including our in-cinema Costa Coffee stores
  • Free access to our confidential Employee Assistance Programme an online platform that offers advice and support on topics including finance, health, and mental wellbeing
  • The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme
  • Fantastic career development opportunities across our cinemas and support offices
  • An easy-to-use app for booking holidays and requesting days off, supporting flexible working
  • 5.6 weeks holiday, inclusive of bank holidays
  • Monthly rewards and recognition schemes

At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.

Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.

We are proud to partner with \’ReciteMe\’ to offer accessible tools to support you with your job application. Simply click on \’Accessibility Tools\’ at the top of the job advert screen. Should you require additional help from our team, whether that\’s to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help – drop us an email to (emailprotected) and we will be back in touch to help you!

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Cinema Experience Manager employer: Odeon Cinemas

At ODEON Cinemas, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in South Woodford. Our Cinema Experience Managers not only enjoy unlimited free cinema tickets and generous discounts but also benefit from personalised development plans and career growth opportunities within a team of passionate movie enthusiasts. We are committed to creating a supportive environment where diversity is celebrated, ensuring every employee feels valued and empowered to contribute to the magic of cinema.
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Contact Detail:

Odeon Cinemas Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cinema Experience Manager

✨Tip Number 1

Familiarise yourself with the latest trends in the cinema industry. Understanding what makes a great cinema experience will help you stand out during interviews, as you'll be able to discuss how you can contribute to enhancing guest satisfaction.

✨Tip Number 2

Network with current or former employees of ODEON Cinemas. Engaging with them on platforms like LinkedIn can provide you with insider knowledge about the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 3

Prepare to showcase your leadership skills through examples from your past experiences. Think of specific situations where you successfully led a team or improved customer service, as these stories will resonate well with the hiring managers.

✨Tip Number 4

Demonstrate your flexibility and adaptability during the interview. Since the cinema industry can have varying schedules, sharing examples of how you've successfully managed changing work hours or unexpected challenges will show that you're a great fit for the role.

We think you need these skills to ace Cinema Experience Manager

Leadership Skills
Guest Service Excellence
Team Collaboration
Problem-Solving Skills
Flexibility and Adaptability
Communication Skills
Coaching and Mentoring
Passion for Film
Attention to Detail
Time Management
Conflict Resolution
Customer Engagement
Creativity in Service Delivery
Understanding of Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Cinema Experience Manager. Highlight your passion for film and guest service in your application to show that you are a great fit for the role.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, teamwork, and any relevant experience in customer service or the cinema industry.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for cinema and your commitment to delivering exceptional guest experiences. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Odeon Cinemas

✨Show Your Passion for Film

Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's culture of movie passion.

✨Highlight Teamwork Skills

Since the role involves leading a team, be prepared to discuss your experiences working collaboratively. Share examples of how you've supported colleagues or resolved conflicts, showcasing your commitment to teamwork and guest service.

✨Demonstrate Flexibility

The cinema industry can be unpredictable, so it's important to show that you're adaptable. Discuss your willingness to work varied hours and how you handle changes in schedule, especially during busy blockbuster weeks.

✨Emphasise Diversity and Inclusion

ODEON values diversity and inclusion, so be ready to talk about how you appreciate different perspectives. Share any experiences where you've contributed to an inclusive environment, highlighting your understanding of its importance in a team setting.

Cinema Experience Manager
Odeon Cinemas
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