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- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON Cinemas, where passion for film meets exceptional guest service.
- Benefits: Enjoy unlimited cinema tickets, discounts, and flexible working options.
- Why this job: Be part of a diverse team that values inclusion and creativity in the cinema industry.
- Qualifications: A collaborative spirit and a willingness to learn are essential.
- Other info: We support your career growth with personalised development plans and professional qualifications.
The predicted salary is between 21600 - 36000 £ per year.
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!
Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that’s how you’ll make movies better.
What you’ll bring:
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
- Being always prepared to go the extra mile - for your colleagues and our guests - and you look for innovative solutions if you see a need or a gap.
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
- You appreciate the things that make people different from you and understand that there is always more to learn.
- Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same.
- You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night.
What we’ll bring:
- An environment where you can revel in your passion. Go ahead and talk to guests about it, post about it, even sing about it if you want to.
- A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests.
- We actively create a safe space for people to be themselves. And we never forget that the true magic of cinema is about more than movies - it is about you.
- We’ll bring a promise to always treat you in the same way as we treat our guests. There is a warm welcome for everyone here and we love to share the magic around.
- We’ll help you navigate and build a long-term career or learn skills for the next stage of your journey.
- We’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone.
- We’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs.
ODEON benefits:
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
- 40% discount on our food and drinks, including our in-cinema Costa Coffee stores.
- Free access to our confidential Employee Assistance Programme - an online platform that offers advice and support on topics including finance, health, and mental wellbeing.
- The opportunity to gain professional qualifications through our Brights Lights Apprenticeship scheme.
- Fantastic career development opportunities across our cinemas and support offices.
- An easy-to-use app for booking holidays and requesting days off, supporting flexible working.
- 5.6 weeks holiday, inclusive of bank holidays.
- Monthly rewards and recognition schemes.
- Annual bonus scheme.
- Pension scheme.
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.
Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.
We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Should you require additional help from our team, we will be more than happy to assist you.
Cinema Experience Manager employer: Odeon Cinemas
Contact Detail:
Odeon Cinemas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Experience Manager
✨Tip Number 1
Show your passion for film during the interview. Share your favourite movies and discuss what makes them special to you. This will demonstrate your enthusiasm and help you connect with the interviewers.
✨Tip Number 2
Prepare examples of how you've worked in a team or led a group in the past. Highlight your ability to collaborate and support others, as this role requires strong teamwork and leadership skills.
✨Tip Number 3
Familiarise yourself with the latest trends in the cinema industry. Being knowledgeable about current films and cinema experiences can set you apart and show that you're genuinely invested in the role.
✨Tip Number 4
Demonstrate your flexibility and adaptability by discussing how you've managed changing schedules or unexpected challenges in previous roles. This will reassure the hiring team that you can handle the dynamic nature of cinema operations.
We think you need these skills to ace Cinema Experience Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to grasp what a Cinema Experience Manager does. Highlight your passion for film and any relevant experience in guest service or leadership in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the role. Emphasise teamwork, flexibility, and your ability to deliver exceptional service, as these are key attributes for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for cinema and your commitment to creating memorable experiences for guests. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Showcase Your Flexibility: Mention your willingness to work flexible hours, including late nights, as this is crucial for the role. Highlight any previous experiences where you adapted to changing schedules or worked in dynamic environments.
How to prepare for a job interview at Odeon Cinemas
✨Show Your Passion for Film
Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's culture of celebrating film.
✨Highlight Teamwork Skills
Since the role involves leading a team, be prepared to discuss your experiences working collaboratively. Share examples of how you've supported colleagues or resolved conflicts, showcasing your commitment to teamwork and guest service.
✨Demonstrate Flexibility
The cinema industry can be unpredictable, so it's important to show that you're adaptable. Discuss any previous roles where you had to adjust your schedule or approach based on changing circumstances, emphasising your can-do attitude.
✨Emphasise Diversity and Inclusion
ODEON values diversity and inclusion, so be sure to mention your understanding of these principles. Share experiences where you've embraced different perspectives or contributed to an inclusive environment, highlighting your alignment with their values.
