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- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON Cinemas, where passion for film meets exceptional guest service.
- Benefits: Enjoy unlimited cinema tickets, discounts, and flexible working options.
- Why this job: Be part of a vibrant team that celebrates diversity and creativity in cinema.
- Qualifications: A positive attitude and willingness to collaborate are essential.
- Other info: Flexible hours with late-night shifts; we support your career growth.
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!
Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience.
In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that\’s how you\’ll make movies better.
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. This also helps us provide the best candidate experience for everyone who has applied. Don\’t miss out on this opportunity to make movies better for our guests! Apply today!
What you\’ll bring:
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver. Where better to collaborate, step up and make the magic happen than with people who share your passion?
- Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones)
- You appreciate the things that make people different from you and understand that there is always more to learn
- Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same
- You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You\’ll have a safe way to get to and from work
What we\’ll bring:
- An environment where you can revel in your passion. Go ahead and talk to guests about it, post about it, even sing about it if you want to
- A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests. Every colleague has a part to play in creating the best big-screen experience
- We actively create a safe space for people to be themselves. And we never forget that the true magic of cinema is about more than movies – it is about you
- We\’ll bring a promise to always treat you in the same way as we treat our guests. There is a warm welcome for everyone here and we love to share the magic around
- We\’ll help you navigate and build a long-term career or learn skills for the next stage of your journey. Tell us where you want to be, and we will do our best to help you get there
- We\’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone – and conjure up the magic our guests love to experience
- We\’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs
ODEON benefits:
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months
- Up to 40% discount on our food and drinks, including our in-cinema Costa Coffee stores
- Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing
- The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme
- Fantastic career development opportunities across our cinemas and support offices
- An easy-to-use app for booking holidays and requesting days off, supporting flexible working
- 5.6 weeks holiday, inclusive of bank holidays
- Monthly rewards and recognition schemes
- Annual bonus scheme
- Pension scheme
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.
Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.
We are proud to partner with \’ReciteMe\’ to offer accessible tools to support you with your job application. Simply click on \’Accessibility Tools\’ at the top of the job advert screen. Should you require additional help from our team, whether that\’s to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help – drop us an email to jointheteam@odeonuk.com and we will be back in touch to help you!
Cinema Experience Manager (30 hour contract) employer: Odeon Cinemas
Contact Detail:
Odeon Cinemas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Experience Manager (30 hour contract)
✨Tip Number 1
Show your passion for film during the interview. Be prepared to discuss your favourite movies and what makes them special to you. This will demonstrate your enthusiasm and help you connect with the interviewers.
✨Tip Number 2
Highlight your teamwork skills by sharing examples of how you've successfully collaborated with others in previous roles. This is crucial as the role requires a strong commitment to working with a team to deliver exceptional guest experiences.
✨Tip Number 3
Be ready to discuss your flexibility regarding working hours. Since cinema operations can vary, showing that you're adaptable and willing to work late shifts will make you a more attractive candidate.
✨Tip Number 4
Prepare to talk about how you would handle challenging situations with guests or team members. Demonstrating your problem-solving skills and a can-do attitude will align well with the expectations of the Cinema Experience Manager role.
We think you need these skills to ace Cinema Experience Manager (30 hour contract)
Some tips for your application 🫡
Show Your Passion for Film: In your application, make sure to express your love for cinema. Share specific examples of films that inspire you and how they relate to your desire to create an exceptional guest experience.
Highlight Leadership Skills: Emphasise any previous experience in leadership or team management. Discuss how you've successfully coached or supported others in a work environment, as this role requires developing a team of cinema hosts.
Demonstrate Flexibility: Mention your willingness to adapt to varying schedules and late-night shifts. Provide examples of how you've managed flexible working hours in the past, showcasing your understanding of the cinema industry's demands.
Focus on Guest Service: Illustrate your commitment to delivering outstanding customer service. Include anecdotes where you went the extra mile for guests or colleagues, highlighting your can-do attitude and problem-solving skills.
How to prepare for a job interview at Odeon Cinemas
✨Show Your Passion for Film
Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's focus on creating an immersive cinema experience.
✨Highlight Teamwork Skills
Since the role involves leading a team, be prepared to discuss your experiences working collaboratively. Provide examples of how you've supported colleagues in the past and how you can contribute to a positive team environment.
✨Demonstrate Flexibility
The cinema industry can be unpredictable, so it's important to show that you're adaptable. Talk about your willingness to work varied hours and how you handle changes in schedule or unexpected situations.
✨Emphasise Guest Service Experience
As a Cinema Experience Manager, delivering exceptional service is key. Share specific instances where you've gone above and beyond for customers, showcasing your commitment to providing a memorable experience for guests.
