At a Glance
- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON Cinemas, where passion for film meets exceptional guest service.
- Benefits: Enjoy unlimited cinema tickets, discounts on food, and flexible working options.
- Other info: Opportunities for career growth and professional qualifications through our apprenticeship scheme.
- Why this job: Be part of a vibrant team that celebrates diversity and the magic of movies.
- Qualifications: A positive attitude and willingness to collaborate are essential; no prior experience needed.
The predicted salary is between 30000 - 42000 € per year.
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Cinema Experience Manager, Kingston upon Thames
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Client:
ODEON Cinemas
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
b7d8e8c61f43
Job Views:
6
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!
Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience.
In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that\'s how you\'ll make movies better.
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. This also helps us provide the best candidate experience for everyone who has applied. Don’t miss out on this opportunity to make movies better for our guests! Apply today!
What you’ll bring:
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver. Where better to collaborate, step up and make the magic happen than with people who share your passion?
- Being always prepared to go the extra mile for your colleagues and our guests and you look for innovative solutions if you see a need or a gap
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones)
- You appreciate the things that make people different from you and understand that there is always more to learn
- Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same
- You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night. You’ll have a safe way to get to and from work
What we’ll bring:
- An environment where you can revel in your passion. Go ahead and talk to guests about it, post about it, even sing about it if you want to
- A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests. Every colleague has a part to play in creating the best big-screen experience
- We actively create a safe space for people to be themselves. And we never forget that the true magic of cinema is about more than movies it is about you
- We\'ll bring a promise to always treat you in the same way as we treat our guests. There is a warm welcome for everyone here and we love to share the magic around
- We\'ll help you navigate and build a long-term career or learn skills for the next stage of your journey. Tell us where you want to be, and we will do our best to help you get there
- We\'ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone and conjure up the magic our guests love to experience
- We\'ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months
- Up to 40% discount on our food and drinks, including our in-cinema Costa Coffee stores
- Free access to our confidential Employee Assistance Programme an online platform that offers advice and support on topics including finance, health, and mental wellbeing
- The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme
- Fantastic career development opportunities across our cinemas and support offices
- An easy-to-use app for booking holidays and requesting days off, supporting flexible working
- 5.6 weeks holiday, inclusive of bank holidays
- Monthly rewards and recognition schemes
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team.
Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.
We are proud to partner with \'ReciteMe\' to offer accessible tools to support you with your job application. Simply click on \'Accessibility Tools\' at the top of the job advert screen. Should you require additional help from our team, whether that\'s to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help - drop us an email to (emailprotected) and we will be back in touch to help you!
#J-18808-LjbffrCinema Experience Manager in Kingston upon Thames employer: Odeon Cinemas
At ODEON Cinemas, we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture in Kingston upon Thames. Our Cinema Experience Managers not only enjoy flexible working hours but also benefit from unlimited free cinema tickets, extensive career development opportunities, and a supportive environment that values diversity and personal growth. Join a passionate team dedicated to creating unforgettable cinematic experiences while advancing your career in the heart of the community.
StudySmarter Expert Advice🤫
We think this is how you could land Cinema Experience Manager in Kingston upon Thames
✨Tip Number 1
Familiarise yourself with the latest trends in the cinema industry. Understanding what makes a great cinema experience will help you stand out during interviews and discussions with the hiring team.
✨Tip Number 2
Network with current or former employees of ODEON Cinemas. They can provide valuable insights into the company culture and expectations, which can be beneficial when preparing for your interview.
✨Tip Number 3
Showcase your leadership skills by discussing any relevant experiences where you've successfully managed a team or project. This will demonstrate your capability to drive high standards and support your future team.
✨Tip Number 4
Be prepared to discuss how you would handle various guest service scenarios. Think about innovative solutions you've implemented in the past and how they could apply to enhancing the cinema experience.
We think you need these skills to ace Cinema Experience Manager in Kingston upon Thames
Some tips for your application 🫡
Understand the Role:Before applying, make sure you fully understand the responsibilities of a Cinema Experience Manager. Highlight your passion for film and guest service in your application to show that you are a great fit for the role.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job description. Emphasise any leadership roles or customer service experience you have, as these are crucial for this position.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for cinema and your commitment to delivering exceptional guest experiences. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Showcase Flexibility:Since the cinema industry requires flexibility in working hours, mention your willingness to adapt to varying schedules. This will show that you understand the demands of the role and are ready to meet them.
How to prepare for a job interview at Odeon Cinemas
✨Show Your Passion for Film
Make sure to express your love for cinema during the interview. Share your favourite films and what makes them special to you. This will demonstrate your enthusiasm and align with the company's culture of celebrating film.
✨Highlight Teamwork Skills
Since the role involves working closely with a team, be prepared to discuss your experiences in collaborative environments. Share examples of how you've supported colleagues or contributed to a team's success in previous roles.
✨Demonstrate Flexibility
The cinema industry can be unpredictable, so it's important to show that you're adaptable. Discuss any past experiences where you've had to adjust your schedule or approach to meet changing demands.
✨Emphasise Guest Service Experience
As a Cinema Experience Manager, delivering exceptional service is key. Be ready to share specific examples of how you've gone above and beyond for customers in previous jobs, showcasing your commitment to guest satisfaction.
