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- Tasks: Lead a team to create unforgettable cinema experiences for guests.
- Company: Join ODEON, a vibrant cinema group passionate about film and guest service.
- Benefits: Enjoy unlimited cinema tickets, discounts, and career development opportunities.
- Other info: Flexible working hours and a supportive, inclusive culture await you.
- Why this job: Combine your love for movies with leadership skills in a fun environment.
- Qualifications: Team player with a can-do attitude and a passion for cinema.
The predicted salary is between 30000 - 40000 £ per year.
Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you!
Our Cinema Experience Managers drive our day to day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business, that's how you'll make movies better.
Due to the popularity of our roles and our commitment to finding the best talent, we may close applications earlier than advertised. This also helps us provide the best candidate experience for everyone who has applied. Don’t miss out on this opportunity to make movies better for our guests!
Responsibilities- Lead and develop a team of cinema hosts to deliver exceptional guest service and drive business results.
- Support and coach teams to uphold high standards and create an immersive cinema experience for guests.
- A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
- Being always prepared to go the extra mile – for your colleagues and our guests – and you look for innovative solutions if you see a need or a gap.
- A heads up, eyes open, can-do attitude to learn as you go and enjoy every minute (even the hard ones).
- You appreciate the things that make people different from you and understand that there is always more to learn.
- Trust and respect. Diversity and equity are our strengths, inclusion is our superpower. So be yourself, work hard and help everyone else do the same.
- You understand that the cinema industry is flexible, some weeks we have big blockbusters and others we have small art house releases. You will be flexible with working schedules and understand that our cinema operations can finish very late at night.
- You’ll have a safe way to get to and from work.
- An environment where you can revel in your passion.
- A team full of movie fans just like you, a team dedicated to delivering an awe-inspiring experience for our guests.
- We actively create a safe space for people to be themselves.
- We’ll bring a promise to always treat you in the same way as we treat our guests.
- We’ll help you navigate and build a long-term career or learn skills for the next stage of your journey.
- We’ll bring personalised development and performance plans to help you achieve big and small things, with the training and support you need to reach each milestone.
- We’ll bring an inclusive approach to our policies, processes, and procedures to make work more accessible and support different needs.
- Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
- Up to 40% discount on our food and drinks, including our in-cinema Costa Coffee stores.
- Free access to our confidential Employee Assistance Programme – an online platform that offers advice and support on topics including finance, health, and mental wellbeing.
- The opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme.
- Fantastic career development opportunities across our cinemas and support offices.
- An easy-to-use app for booking holidays and requesting days off, supporting flexible working.
- 5.6 weeks holiday, inclusive of bank holidays.
- Monthly rewards and recognition schemes.
- Annual bonus scheme.
- Pension scheme.
At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and our different ways of thinking together with our passion for cinema, to deliver inspiring entertainment experiences for our guests. We are all individuals, and we recognise that everyone brings something special to our team. Starting from the moment you apply, Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.
We are proud to partner with 'ReciteMe' to offer accessible tools to support you with your job application. Should you require additional help from our team, whether that's to support with your application through to making adjustments to our recruitment process to assist you, we will be more than happy to help.
Cinema Experience Manager in Essex employer: ODEON Cinemas Group
Contact Detail:
ODEON Cinemas Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cinema Experience Manager in Essex
✨Tip Number 1
Get to know the cinema scene! Research the latest films, trends, and what makes a great cinema experience. This will not only help you in interviews but also show your passion for the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at local events. They can give you insider tips and might even put in a good word for you!
✨Tip Number 3
Prepare for situational questions. Think about how you would handle various guest scenarios or team challenges. This shows you're ready to step up and lead when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us.
We think you need these skills to ace Cinema Experience Manager in Essex
Some tips for your application 🫡
Show Your Passion for Film: Let your love for cinema shine through in your application! Share your favourite films or experiences that highlight your enthusiasm for the industry. We want to see how you can bring that passion to our team.
Highlight Teamwork Skills: Since this role is all about collaboration, make sure to emphasise your ability to work well with others. Share examples of how you've supported and coached teammates in the past – we love a good team player!
Be Flexible and Open-Minded: Flexibility is key in the cinema world, so show us you're ready to adapt! Mention any experiences where you've had to adjust to changing circumstances or schedules, and how you handled it with a positive attitude.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to help if you have any questions along the way – just reach out!
How to prepare for a job interview at ODEON Cinemas Group
✨Know Your Films
Brush up on your film knowledge! Be ready to discuss your favourite movies, directors, and genres. This shows your passion for cinema and helps you connect with the interviewers who share your enthusiasm.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team or provided exceptional guest service in the past. Highlight your ability to coach and support others, as this is key for the Cinema Experience Manager role.
✨Emphasise Flexibility
Be open about your availability and willingness to work flexible hours. Mention any previous experience in fast-paced environments where adaptability was crucial, as this aligns with the cinema industry's demands.
✨Celebrate Diversity
Familiarise yourself with the company's commitment to diversity and inclusion. Be prepared to discuss how you value different perspectives and how you can contribute to creating an inclusive environment for both guests and colleagues.