Cinema Experience Manager in Rowhedge

Do you have a passion for film, and a desire for flexible working? Are you looking for an opportunity to develop your leadership and guest service skills with potential to grow further? Then this is the role for you! Our Cinema Experience Managers drive our day‑to‑day high standards, supporting and coaching our teams as they navigate our guests through an immersive cinema experience. In this role, you will develop a team of highly engaged cinema hosts, delivering exceptional service for our guests and results for the business – that’s how you’ll make movies better.

What you’ll bring:

• A strong commitment and willingness to work with others, because this is a place where the team seamlessly unites to deliver.
• Being always prepared to go the extra mile – for your colleagues and our guests – and looking for innovative solutions if you see a need or a gap.
• A heads‑up, eyes‑open, can‑do attitude to learn as you go and enjoy every minute (even the hard ones).
• Appreciation for the differences that make people unique and a willingness to keep learning.
• Trust, respect, and an appreciation that diversity and inclusion are our strengths.
• Flexibility with working schedules, understanding that cinema operations can finish very late at night, and a safe way to get to and from work.

What we’ll bring:

• An environment where you can revel in your passion – talk to guests about it, post about it, or even sing about it if you wish.
• A team full of movie fans dedicated to delivering an awe‑inspiring experience for our guests.
• A safe space for people to be themselves, where the magic of cinema is about more than movies – it is about you.
• A promise to treat you with the same courtesy we treat our guests, welcoming everyone and sharing the magic around.
• Support to navigate and build a long‑term career or learn skills for the next stage of your journey.
• Personalised development and performance plans to help you achieve big and small milestones.
• An inclusive approach to policies, processes, and procedures, making work more accessible and supporting different needs.

ODEON benefits:

• Unlimited free cinema tickets for you, and 12 friends and family tickets every three months.
• Up to 40% discount on food and drinks, including in‑cinema Costa Coffee stores.
• Free access to our confidential Employee Assistance Programme, offering advice and support on finance, health, and mental wellbeing.
• Opportunity to gain professional qualifications through our Bright Lights Apprenticeship scheme.
• Career development opportunities across our cinemas and support offices.
• A user‑friendly app for booking holidays and requesting days off, supporting flexible working.
• 5.6 weeks holiday, inclusive of bank holidays.
• Monthly rewards and recognition schemes.
• Annual bonus scheme.
• Pension scheme.

At ODEON Cinemas Group, everyone is welcome. We make movies better by bringing all our incredible differences and ways of thinking together, delivering inspiring entertainment experiences for our guests. We recognise that everyone brings something special to our team. Diversity, Equity and Inclusion is embedded into all parts of the colleague journey, and we welcome individuals from all backgrounds. We select colleagues based on merit and the passion they show for their role.