Cinema Experience Manager in London

Cinema Experience Manager in London

London Full-Time 30000 - 32700 £ / year (est.) No working from home possible
Odeo

At a Glance

  • Tasks: Lead a vibrant team to create unforgettable cinema experiences for guests.
  • Company: Join ODEON, where individuality and inclusion are celebrated.
  • Benefits: Enjoy free cinema tickets, discounts, and wellbeing support.
  • Other info: Flexible hours with opportunities for growth and development.
  • Why this job: Be part of a fast-paced environment and develop your leadership skills.
  • Qualifications: Experience in hospitality or retail with a people-first leadership style.

The predicted salary is between 30000 - 32700 £ per year.

Why you’ll love working with us:

  • Lead a supportive team who genuinely want to make every guest visit special
  • Be part of a fast-paced, energetic environment filled with filmgoers and community moments
  • Get full training in cinema operations and leadership standards
  • Build your leadership skills with structured development pathways
  • Enjoy great perks including free cinema tickets, food & drink discounts, and wellbeing support
  • Work somewhere that celebrates individuality, inclusion and belonging

What you’ll be doing:

  • You’ll support the Cinema Manager in delivering smooth, memorable cinema operations including:
  • Leading and motivating Cinema Hosts throughout each shift
  • Overseeing guest experience across all areas; retail, ticketing and ushering
  • Delivering excellent service during busy showings and peak film releases
  • Maintaining high standards across safety, cleanliness, compliance, and food handling
  • Running shift briefings and making on shift operational decisions
  • Coaching team members to build skills, confidence, and progression
  • Identifying opportunities to improve processes and guest satisfaction

What you’ll bring:

  • Experience leading or supporting teams in hospitality, retail, or fast-paced environments
  • A supportive, people-first leadership style
  • Strong communication and problem-solving skills
  • High standards of safety, service, and operational delivery
  • Flexibility to work evenings, weekends, and late nights
  • A safe way to travel to and from late shifts

Whether you’ve managed a team before or supported one informally, we’ll help you grow into the role.

Our Commitment to Inclusion: At ODEON, we’re all different and that’s something we celebrate. Through Our Incredible Differences, we’re building a culture where everyone feels like they belong, they are valued and can bring their whole self to work. We recognise and appreciate the unique perspectives and experiences our colleagues bring, and we’re committed to creating an inclusive, equitable and supportive environment for everyone.

Cinema Experience Manager in London employer: Odeo

At ODEON, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture where every team member is valued. As a Cinema Experience Manager, you'll enjoy comprehensive training, opportunities for personal growth, and fantastic perks like free cinema tickets and discounts, all while working in a dynamic environment that celebrates individuality and community engagement.

Odeo

Contact Details:

Odeo Recruitment Team

We think you need these skills to ace Cinema Experience Manager in London

Leadership Skills
Team Motivation
Guest Experience Management
Communication Skills
Problem-Solving Skills
Operational Decision-Making
Coaching and Development