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For Companies At a Glance
- Tasks: Join our team to enhance customer experiences and drive marketing initiatives.
- Company: Fast-growing SaaS video platform with a dynamic and collaborative culture.
- Benefits: Competitive salary, supportive team, and opportunities for personal growth.
- Why this job: Make a real impact in a role that values your ideas and creativity.
- Qualifications: Experience in Customer Success and strong knowledge of HubSpot required.
- Other info: Exciting startup environment with plenty of room for career advancement.
The predicted salary is between 29000 - 39000 ÂŁ per year.
Overview
Our SaaS video platform Life Inside is growing fast! We’re a small team with global customers and now we’re looking for our next key player, someone who enjoys taking responsibility, trying new things, and making things happen. Life Inside is a video platform that companies use to collect and distribute videos across their digital channels.
What you get:
- A team full of driven, curious, and solution-oriented colleagues with their sights set on growth.
- A fast-paced environment where you’ll help shape everything from customer experience to business development and product.
- An owner-led company with stable finances where ideas become reality.
- The freedom to experiment, question, improve – and actually make a difference.
Your role:
- Take a central role in our company and jump in where needed: onboarding new customers, support, marketing, product, sales, and GDPR.
- AI-tools are a natural part of your role, used to increase efficiency and enhance the quality of your work.
- Ensure our customers have an amazing experience: from first contact to loyal ambassador.
- Contribute to and execute marketing initiatives, particularly via HubSpot.
- Handle new customer meetings and drive the dialogue from start to finish.
- Test new product features, gather customer insights, and relay them to our dev team.
- Be involved in GDPR, agreements, and other compliance matters.
Who you are:
- You’re a problem-solver, delivering not just a solution, but three improvement suggestions no one’s thought of.
- You have an entrepreneurial mindset and a strong sense of business and customer focus.
- You’re a “get-it-done” kind of person who doesn’t wait for instructions and knows what drives value.
- Collaboration comes naturally to you, and you’re not afraid to challenge or be challenged.
- You don’t shy away from variety, you dive right into it.
Our wishes for you:
- Minimum two years’ experience in a Customer Success role.
- Academic education in a relevant field.
- Strong working knowledge of HubSpot.
- Experience from a startup or fast-growing company is a plus.
- You communicate fluently in English, spoken and written.
START: According to agreement
LOCATION: London
CONTRACT: Full-time
SALARY: £29,000 – £39,000
CONTACT: Head of Recruitment Delivery, Ellinor Hellberg, ellinor@oddwork.se (for questions regarding the position, not applications)
LAST APPLICATION DATE: Applications are reviewed on an ongoing basis.
Ready to take the next step and accelerate your career? Apply now, we look forward to making this journey with you!
Customer Success to Life Inside / London employer: Oddwork Sweden AB
Contact Detail:
Oddwork Sweden AB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success to Life Inside / London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and how they operate. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the role. Highlight your problem-solving skills and entrepreneurial mindset, as these are key traits they're looking for.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our awesome team at Life Inside.
We think you need these skills to ace Customer Success to Life Inside / London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your character into your cover letter and CV. Remember, we’re looking for someone who fits in with our vibrant team!
Tailor Your Application: Make sure to tailor your application specifically for the Customer Success role at Life Inside. Highlight your relevant experience, especially in customer support and marketing, and show us how your skills align with what we’re looking for. A personalised application goes a long way!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured documents that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. We want to understand your qualifications without wading through fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Life Inside. We can’t wait to hear from you!
How to prepare for a job interview at Oddwork Sweden AB
✨Know Your Stuff
Before the interview, make sure you understand Life Inside's video platform and how it benefits companies. Familiarise yourself with their services, especially how they help with customer experience and marketing initiatives. This will show your genuine interest and help you connect your skills to their needs.
✨Showcase Your Problem-Solving Skills
Prepare examples from your past experiences where you've tackled challenges head-on. Highlight not just the solutions you provided, but also any innovative suggestions you made that improved processes. This aligns perfectly with the entrepreneurial mindset they're looking for.
✨Be Ready to Discuss HubSpot
Since strong working knowledge of HubSpot is a must, brush up on your skills and be prepared to discuss how you've used it in previous roles. Share specific examples of campaigns or customer interactions you've managed through the platform to demonstrate your expertise.
✨Embrace the Variety
Life Inside values versatility, so be ready to talk about your experiences across different areas like onboarding, support, and marketing. Show enthusiasm for jumping into various tasks and how your adaptability can contribute to their fast-paced environment.
