At a Glance
- Tasks: Lead a dynamic team to create unforgettable events and ensure everything runs smoothly.
- Company: Join Brightstar, an award-winning hospitality company that values people and quality.
- Benefits: Enjoy flexible shifts, competitive pay, and opportunities for personal growth.
- Other info: Be part of a supportive culture that prioritises integrity and teamwork.
- Why this job: Make memorable experiences while developing your leadership skills in a fun environment.
- Qualifications: Experience in events or hospitality, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people, quality, profit, and it’s no accident that people come first. We know that great things come from great people! We are passionate about creating an environment where our employees can bring their A-game and be their best selves.
As an Events Supervisor, you’ll lead the team in delivering seamless meetings, conferences, weddings, and events of all sizes. From setting up rooms to coordinating service and overseeing smooth delivery, you’ll ensure every event meets guest expectations and runs to plan. You’ll balance hands-on support with leadership, guiding your team to provide excellent service while ensuring standards, safety, and efficiency are maintained throughout. Brightstar’s values are at the heart of everything we do: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. As Events Supervisor, you’ll live these values by motivating your team, creating memorable experiences, and supporting revenue growth through successful event delivery.
Objectives of this role:
- Supervise and support the events team to deliver exceptional service.
- Oversee the setup, service, and breakdown of meetings, conferences, and functions.
- Ensure compliance with health, safety, and licensing regulations.
- Coordinate with other departments to deliver smooth, professional events.
- Handle guest requests, feedback, and changes calmly and efficiently.
Key Responsibilities
People
- Lead and motivate the events team during functions, providing clear direction.
- Train and coach team members on service standards and event procedures.
- Conduct pre-event briefings to share event details, timings, and responsibilities.
- Handle guest feedback and issues with professionalism and positivity.
- Foster a collaborative team culture that supports consistent, high-quality service.
- Represent Brightstar’s values in all guest and colleague interactions.
Quality
- Ensure event rooms are set up to the agreed specification, layout, and brand standards.
- Oversee food and beverage service during events, maintaining quality and presentation.
- Monitor timing and flow of events to ensure they run smoothly.
- Conduct post-event checks to ensure venues are reset or ready for the next function.
- Uphold health, safety, and food hygiene standards at all times.
- Work with the kitchen and operations teams to ensure accurate and timely delivery.
Profit
- Support upselling of event services, packages, and upgrades.
- Manage event resources efficiently, avoiding waste and unnecessary costs.
- Assist with stock control and ordering for event service equipment.
- Ensure accurate billing and charges are captured for each event.
- Contribute to revenue growth through professional delivery that encourages repeat business.
Responsible Business
- Ensure compliance with licensing laws, fire safety, and emergency procedures.
- Promote sustainable practices such as reducing single-use items and recycling.
- Report and follow up on maintenance or safety concerns promptly.
- Treat all team members and guests fairly, with dignity and respect.
- Comply with all company policies, procedures, and operational standards including any hotel-specific brand standards.
- Complete all E-learning and mandatory training within required timeframes.
Skills and Qualifications
- Previous experience in events, banqueting, or hospitality supervision.
- Strong leadership and organisational skills.
- Excellent communication and guest service abilities.
- Knowledge of event setup, service standards, and health & safety procedures.
- Proactive and confident in managing last-minute changes.
- Flexible to work variable shifts, including evenings, weekends, and holidays.
- Ability to stay calm under pressure and keep events running smoothly.
- Familiarity with event systems, AV equipment, or booking software (preferred).
The above responsibilities are intended to describe the general nature of the role and are not intended to be an exhaustive list.
Events Supervisor in Cheadle employer: Oddfellows on the Park
Brightstar is an exceptional employer that prioritises its people, fostering a vibrant work culture where employees are encouraged to bring their best selves to the table. As an Events Supervisor, you will benefit from comprehensive training and growth opportunities while working in a dynamic environment that values fun, integrity, and collaboration. With a commitment to excellence in hospitality management, Brightstar offers a unique chance to lead a passionate team in creating memorable experiences for guests, all while supporting your professional development in a thriving location.
StudySmarter Expert Advice🤫
We think this is how you could land Events Supervisor in Cheadle
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality during interviews! Brightstar values people who can bring their A-game and have fun while doing it. Be yourself, share your passion for events, and let your enthusiasm shine through – it’ll make you memorable!
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle guest feedback or last-minute changes, as these are key in the events world. Practising your responses will help you stay calm and collected when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll get a feel for our company culture and values, which is super important for landing that Events Supervisor role.
We think you need these skills to ace Events Supervisor in Cheadle
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! Share any relevant experiences that highlight your love for creating memorable moments and how you embody Brightstar's values.
Tailor Your Application:Make sure to customise your application to fit the Events Supervisor role. Highlight your leadership skills and any past experiences in hospitality or event management that align with the job description. We want to see how you can bring your A-game!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for the team. Remember, we appreciate clarity!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Brightstar family!
How to prepare for a job interview at Oddfellows on the Park
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event management. Familiarise yourself with different types of events, from weddings to corporate functions, and be ready to discuss how you would handle various scenarios. This shows that you're not just interested in the role but also passionate about delivering exceptional experiences.
✨Showcase Your Leadership Skills
As an Events Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting your leadership style and how it aligns with Brightstar's values will make you stand out.
✨Demonstrate Problem-Solving Abilities
Events rarely go exactly as planned, so be ready to share instances where you've had to think on your feet. Discuss how you managed last-minute changes or guest requests calmly and efficiently. This will show that you can maintain composure under pressure, a key trait for this role.
✨Embrace the Company Values
Brightstar places a strong emphasis on their values: Have Fun, Enjoy Your Work, Act with Integrity, Reach for More, and Take Care. Think about how you embody these values in your work and be prepared to discuss specific examples. This will demonstrate that you're a great cultural fit for the company.
