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- Tasks: Support the Store Manager in driving sales and delivering a luxury customer experience.
- Company: Join Odd Muse, a leading fashion brand with a flagship store on New Bond Street.
- Benefits: Competitive salary, career growth opportunities, and a dynamic retail environment.
- Why this job: Make a real impact in a fast-paced, fashion-led environment while leading a passionate team.
- Qualifications: 3 years' experience in retail management and a passion for luxury service.
- Other info: Be part of a growing brand and develop your leadership skills in an exciting setting.
The predicted salary is between 30000 - 40000 £ per year.
As our Assistant Store Manager, you will play a key role in supporting the success of Odd Muse’s flagship New Bond Street store. Working closely with the Store Manager, you will help drive sales performance, deliver an exceptional luxury customer experience, and lead the team on the shop floor. You’ll be hands-on, commercially focused, and confident in managing people, KPIs, and day-to-day retail operations in a fast-paced, fashion-led environment.
This role is ideal for a strong retail leader with at least 3 years’ experience managing a team and driving KPIs within a relevant fashion, luxury, or premium retail setting, who is ready to step into a senior leadership position and make real impact.
Key Responsibilities- Sales Performance & KPIs: Support the Store Manager in achieving and exceeding sales targets, conversion, ATV, UPT, and other core KPIs. Take ownership of daily trading performance, motivating the team to deliver strong results on the shop floor. Drive a customer-first mindset, ensuring every interaction maximises sales opportunities while maintaining a luxury service standard. Actively support clienteling initiatives, repeat business, and high-value customer engagement.
- Team Leadership & Shop Floor Management: Support the Store Manager in leading, coaching, and developing a high performing retail team. Take responsibility for managing the shop floor, including team deployment, service standards, and customer flow. Lead by example through confident selling, exceptional styling, and professional conduct at all times. Assist with onboarding, training, and ongoing performance management to build a motivated and capable team.
- Customer Experience & Brand Representation: Deliver a seamless, elevated in-store experience that reflects the Odd Muse brand and luxury positioning. Support personal shopping and bridal appointments, ensuring clients receive attentive, polished, and memorable service. Build strong relationships with clients through personalised service and follow-up, encouraging loyalty and repeat visits. Act as a brand ambassador, upholding Odd Muse’s tone, values, and aesthetic on the shop floor.
- Store Operations & Support: Support the Store Manager in all aspects of store operations, including opening and closing procedures, stock management, VM standards, and daily administration. Ensure the shop floor and back of house are consistently organised and compliant. Assist with stock deliveries, replenishment, and inventory accuracy. Step up to manage the store in the Store Manager’s absence, ensuring continuity of leadership and performance.
- Minimum 3 years’ experience managing a team and driving KPIs in a relevant fashion, luxury, or premium retail environment.
- Proven ability to motivate a team and deliver results on the shop floor.
- Strong commercial awareness with confidence analysing performance and reacting to trading needs.
- Passionate about customer experience, styling, and luxury service.
- Confident, polished, and professional, with excellent communication skills.
- Highly organised, proactive, and comfortable supporting multiple areas of store operations.
- Ambitious and eager to grow within a fast-scaling fashion brand.
Assistant Store Leader- Retail in London employer: Odd Muse
Contact Detail:
Odd Muse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader- Retail in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the retail industry. Attend events, join online forums, or even hit up local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get the chance to interview, let your passion for luxury retail shine through. Share your experiences and how you've driven sales and led teams in the past. Remember, they want to see the real you!
✨Tip Number 3
Research the brand! Before any interview, make sure you know Odd Muse inside and out. Understand their values, products, and customer experience. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from candidates who are excited about joining us. It shows initiative and enthusiasm, which are key traits we look for in our future leaders.
We think you need these skills to ace Assistant Store Leader- Retail in London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've driven sales and created amazing customer experiences in your previous roles. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Highlight Your Leadership Skills: As an Assistant Store Leader, you'll be guiding a team, so make sure to showcase your leadership experience. Talk about how you've motivated teams, managed KPIs, and handled day-to-day operations. We’re looking for someone who can inspire others and lead by example!
Be Specific About Your Achievements: Don't just say you’ve met targets; tell us how you did it! Use numbers and specific examples to illustrate your successes. Whether it’s increasing sales or improving customer satisfaction, we want to know the impact you’ve made in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re keen on joining our team at Odd Muse!
How to prepare for a job interview at Odd Muse
✨Know Your Numbers
Before the interview, brush up on key retail metrics like sales targets, conversion rates, and average transaction value. Be ready to discuss how you've driven these KPIs in your previous roles, as this will show your commercial awareness and ability to impact performance.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a retail environment. Think about specific situations where you motivated your team or improved service standards. This will demonstrate your capability to manage and develop a high-performing team.
✨Emphasise Customer Experience
Be ready to talk about your approach to delivering exceptional customer service. Share stories that highlight your ability to create memorable experiences for clients, especially in a luxury setting. This will align with the brand's focus on a customer-first mindset.
✨Dress the Part
Since you're applying for a role in a fashion-led environment, make sure your outfit reflects the brand's aesthetic. Dressing professionally and stylishly will not only boost your confidence but also show that you understand the importance of brand representation.