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- Tasks: Support sales performance and lead a high-performing retail team in a luxury environment.
- Company: Join Odd Muse, a leading fashion brand known for its luxury offerings.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a flagship store while delivering exceptional customer experiences.
- Qualifications: 3 years of retail management experience in fashion or luxury settings.
- Other info: Perfect for ambitious individuals eager to grow within a fast-scaling brand.
The predicted salary is between 30000 - 40000 £ per year.
As our Assistant Store Manager, you will play a key role in supporting the success of Odd Muse’s flagship New Bond Street store. Working closely with the Store Manager, you will help drive sales performance, deliver an exceptional luxury customer experience, and lead the team on the shop floor. You’ll be hands-on, commercially focused, and confident in managing people, KPIs, and day to day retail operations in a fast-paced, fashion-led environment.
This role is ideal for a strong retail leader with at least 3 years’ experience managing a team and driving KPIs within a relevant fashion, luxury, or premium retail setting, who is ready to step into a senior leadership position and make real impact.
Key Responsibilities- Sales Performance & KPIs: Support the Store Manager in achieving and exceeding sales targets, conversion, ATV, UPT, and other core KPIs. Take ownership of daily trading performance, motivating the team to deliver strong results on the shop floor. Drive a customer-first mindset, ensuring every interaction maximises sales opportunities while maintaining a luxury service standard. Actively support clienteling initiatives, repeat business, and high-value customer engagement.
- Team Leadership & Shop Floor Management: Support the Store Manager in leading, coaching, and developing a high performing retail team. Take responsibility for managing the shop floor, including team deployment, service standards, and customer flow. Lead by example through confident selling, exceptional styling, and professional conduct at all times. Assist with onboarding, training, and ongoing performance management to build a motivated and capable team.
- Customer Experience & Brand Representation: Deliver a seamless, elevated in-store experience that reflects the Odd Muse brand and luxury positioning. Support personal shopping and bridal appointments, ensuring clients receive attentive, polished, and memorable service. Build strong relationships with clients through personalised service and follow-up, encouraging loyalty and repeat visits. Act as a brand ambassador, upholding Odd Muse’s tone, values, and aesthetic on the shop floor.
- Store Operations & Support: Support the Store Manager in all aspects of store operations, including opening and closing procedures, stock management, VM standards, and daily administration. Ensure the shop floor and back of house are consistently organised and compliant. Assist with stock deliveries, replenishment, and inventory accuracy. Step up to manage the store in the Store Manager’s absence, ensuring continuity of leadership and performance.
- Minimum 3 years’ experience managing a team and driving KPIs in a relevant fashion, luxury, or premium retail environment.
- Proven ability to motivate a team and deliver results on the shop floor.
- Strong commercial awareness with confidence analysing performance and reacting to trading needs.
- Passionate about customer experience, styling, and luxury service.
- Confident, polished, and professional, with excellent communication skills.
- Highly organised, proactive, and comfortable supporting multiple areas of store operations.
- Ambitious and eager to grow within a fast-scaling fashion brand.
Assistant Store Manager - Cosmetics in City of London employer: Odd Muse
Contact Detail:
Odd Muse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Cosmetics in City of London
✨Tip Number 1
Get to know the company inside out! Research Odd Muse’s values, products, and customer experience. This way, when you walk into that interview, you can show off your knowledge and passion for the brand.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips about the store culture and what it takes to succeed as an Assistant Store Manager.
✨Tip Number 3
Practice your selling skills! Since this role is all about driving sales and delivering a luxury experience, think of scenarios where you can demonstrate your ability to engage customers and boost KPIs during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Assistant Store Manager - Cosmetics in City of London
Some tips for your application 🫡
Show Your Passion for Luxury Retail: When writing your application, let your love for luxury retail shine through! Share specific experiences where you’ve gone above and beyond to create exceptional customer experiences. We want to see that you’re not just looking for a job, but that you genuinely care about the brand and its values.
Highlight Your Leadership Skills: As an Assistant Store Manager, you’ll be leading a team, so make sure to showcase your leadership experience in your application. Talk about how you’ve motivated teams in the past, driven sales performance, and managed KPIs. We’re looking for someone who can inspire others and lead by example!
Be Specific About Your Achievements: Don’t just list your responsibilities; highlight your achievements! Use numbers and examples to demonstrate how you’ve exceeded sales targets or improved customer satisfaction. This will help us see the impact you can bring to our flagship store on New Bond Street.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to attach your CV and cover letter seamlessly. Plus, it shows us you’re serious about joining the Odd Muse team!
How to prepare for a job interview at Odd Muse
✨Know Your Numbers
Before the interview, brush up on key performance indicators (KPIs) relevant to the role. Be ready to discuss how you've driven sales and improved metrics in your previous positions. This shows you understand the commercial side of retail and are prepared to contribute to Odd Muse's success.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience. Think about times when you motivated your team or handled challenges on the shop floor. Being able to articulate your approach to team management will demonstrate your readiness for a senior role.
✨Emphasise Customer Experience
Since this role is all about delivering a luxury customer experience, come equipped with stories that showcase your commitment to exceptional service. Discuss how you've built relationships with clients and created memorable shopping experiences in the past.
✨Dress the Part
As you're applying for a position in a fashion-led environment, make sure your outfit reflects the brand's aesthetic. Dressing well not only shows your understanding of the industry but also sets a positive tone for the interview.