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- Tasks: Support sales performance and lead a high-performing retail team in a luxury environment.
- Company: Join Odd Muse, a premium fashion brand with a focus on exceptional customer experiences.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a flagship store while developing your leadership skills.
- Qualifications: 3 years of retail management experience in fashion or luxury settings.
- Other info: Be part of a fast-scaling brand and elevate your career in retail.
The predicted salary is between 28800 - 43200 £ per year.
As our Assistant Store Manager, you will play a key role in supporting the success of Odd Muse’s flagship New Bond Street store. Working closely with the Store Manager, you will help drive sales performance, deliver an exceptional luxury customer experience, and lead the team on the shop floor. You’ll be hands-on, commercially focused, and confident in managing people, KPIs, and day-to-day retail operations in a fast-paced, fashion-led environment.
This role is ideal for a strong retail leader with at least 3 years’ experience managing a team and driving KPIs within a relevant fashion, luxury, or premium retail setting, who is ready to step into a senior leadership position and make real impact.
Key Responsibilities- Sales Performance & KPIs: Support the Store Manager in achieving and exceeding sales targets, conversion, ATV, UPT, and other core KPIs. Take ownership of daily trading performance, motivating the team to deliver strong results on the shop floor. Drive a customer-first mindset, ensuring every interaction maximises sales opportunities while maintaining a luxury service standard. Actively support clienteling initiatives, repeat business, and high-value customer engagement.
- Team Leadership & Shop Floor Management: Support the Store Manager in leading, coaching, and developing a high performing retail team. Take responsibility for managing the shop floor, including team deployment, service standards, and customer flow. Lead by example through confident selling, exceptional styling, and professional conduct at all times. Assist with onboarding, training, and ongoing performance management to build a motivated and capable team.
- Customer Experience & Brand Representation: Deliver a seamless, elevated in-store experience that reflects the Odd Muse brand and luxury positioning. Support personal shopping and bridal appointments, ensuring clients receive attentive, polished, and memorable service. Build strong relationships with clients through personalised service and follow-up, encouraging loyalty and repeat visits. Act as a brand ambassador, upholding Odd Muse’s tone, values, and aesthetic on the shop floor.
- Store Operations & Support: Support the Store Manager in all aspects of store operations, including opening and closing procedures, stock management, VM standards, and daily administration. Ensure the shop floor and back of house are consistently organised and compliant. Assist with stock deliveries, replenishment, and inventory accuracy. Step up to manage the store in the Store Manager’s absence, ensuring continuity of leadership and performance.
- Minimum 3 years’ experience managing a team and driving KPIs in a relevant fashion, luxury, or premium retail environment.
- Proven ability to motivate a team and deliver results on the shop floor.
- Strong commercial awareness with confidence analysing performance and reacting to trading needs.
- Passionate about customer experience, styling, and luxury service.
- Confident, polished, and professional, with excellent communication skills.
- Highly organised, proactive, and comfortable supporting multiple areas of store operations.
- Ambitious and eager to grow within a fast-scaling fashion brand.
Assistant Store Manager in City of London employer: Odd Muse
Contact Detail:
Odd Muse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail industry, especially those who work in luxury or fashion. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in style! When you go for interviews, dress the part and embody the brand's aesthetic. This not only shows your passion for the role but also gives a sneak peek of how you'd represent the brand on the shop floor.
✨Tip Number 3
Prepare to impress! Research the company and its values thoroughly. Be ready to discuss how your experience aligns with their goals, especially around driving sales and enhancing customer experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Assistant Store Manager in City of London
Some tips for your application 🫡
Show Your Passion for Retail: When you're writing your application, let your love for retail shine through! Share specific examples of how you've driven sales and created amazing customer experiences in your previous roles. We want to see that you’re not just looking for a job, but that you genuinely care about the luxury retail space.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Store Manager role. Highlight your relevant experience in managing teams and achieving KPIs in fashion or luxury settings. We appreciate when candidates take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read through your achievements and skills. Remember, we’re looking for someone who can communicate effectively, so show us you can do that right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join the Odd Muse team!
How to prepare for a job interview at Odd Muse
✨Know Your Numbers
Before the interview, brush up on key retail metrics like sales targets, conversion rates, and average transaction value. Being able to discuss how you've driven these KPIs in your previous roles will show that you understand the commercial side of the business.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved performance. This will demonstrate your capability to manage and inspire others effectively.
✨Emphasise Customer Experience
Be ready to talk about your approach to delivering exceptional customer service. Share stories that highlight your ability to create memorable experiences for clients, especially in a luxury setting. This will align perfectly with the brand's focus on a customer-first mindset.
✨Dress the Part
Since you're applying for a role in a fashion-led environment, make sure your outfit reflects the brand's aesthetic. Dressing well not only shows your understanding of the industry but also demonstrates your commitment to representing the brand's values from the get-go.
