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- Tasks: Support the Store Manager in driving sales and delivering a luxury customer experience.
- Company: Join Odd Muse, a leading fashion brand with a focus on luxury retail.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Make a real impact in a fast-paced, fashion-led environment while leading a passionate team.
- Qualifications: 3 years of retail management experience in fashion or luxury settings.
- Other info: Be part of a vibrant team and help shape the future of luxury retail.
The predicted salary is between 30000 - 40000 £ per year.
As our Assistant Store Manager, you will play a key role in supporting the success of Odd Muse’s flagship New Bond Street store. Working closely with the Store Manager, you will help drive sales performance, deliver an exceptional luxury customer experience, and lead the team on the shop floor. You’ll be hands-on, commercially focused, and confident in managing people, KPIs, and day to day retail operations in a fast-paced, fashion-led environment.
This role is ideal for a strong retail leader with at least 3 years’ experience managing a team and driving KPIs within a relevant fashion, luxury, or premium retail setting, who is ready to step into a senior leadership position and make real impact.
Key Responsibilities- Sales Performance & KPIs: Support the Store Manager in achieving and exceeding sales targets, conversion, ATV, UPT, and other core KPIs. Take ownership of daily trading performance, motivating the team to deliver strong results on the shop floor. Drive a customer-first mindset, ensuring every interaction maximises sales opportunities while maintaining a luxury service standard. Actively support clienteling initiatives, repeat business, and high-value customer engagement.
- Team Leadership & Shop Floor Management: Support the Store Manager in leading, coaching, and developing a high performing retail team. Take responsibility for managing the shop floor, including team deployment, service standards, and customer flow. Lead by example through confident selling, exceptional styling, and professional conduct at all times. Assist with onboarding, training, and ongoing performance management to build a motivated and capable team.
- Customer Experience & Brand Representation: Deliver a seamless, elevated in-store experience that reflects the Odd Muse brand and luxury positioning. Support personal shopping and bridal appointments, ensuring clients receive attentive, polished, and memorable service. Build strong relationships with clients through personalised service and follow-up, encouraging loyalty and repeat visits. Act as a brand ambassador, upholding Odd Muse’s tone, values, and aesthetic on the shop floor.
- Store Operations & Support: Support the Store Manager in all aspects of store operations, including opening and closing procedures, stock management, VM standards, and daily administration. Ensure the shop floor and back of house are consistently organised and compliant. Assist with stock deliveries, replenishment, and inventory accuracy. Step up to manage the store in the Store Manager’s absence, ensuring continuity of leadership and performance.
- Minimum 3 years’ experience managing a team and driving KPIs in a relevant fashion, luxury, or premium retail environment.
- Proven ability to motivate a team and deliver results on the shop floor.
- Strong commercial awareness with confidence analysing performance and reacting to trading needs.
- Passionate about customer experience, styling, and luxury service.
- Confident, polished, and professional, with excellent communication skills.
- Highly organised, proactive, and comfortable supporting multiple areas of store operations.
- Ambitious and eager to grow within a fast-scaling fashion brand.
Assistant Store Leader- Retail in City of London employer: Odd Muse
Contact Detail:
Odd Muse Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Leader- Retail in City of London
✨Tip Number 1
Get to know the brand inside out! Research Odd Muse’s values, products, and customer experience. This way, when you walk into that interview, you can show off your passion and understanding of what makes them tick.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Store Leader role. It’s all about making those connections!
✨Tip Number 3
Practice your pitch! Be ready to talk about your past experiences in retail, especially how you've driven sales and led teams. Use specific examples that highlight your achievements and how they align with the role at Odd Muse.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Odd Muse family.
We think you need these skills to ace Assistant Store Leader- Retail in City of London
Some tips for your application 🫡
Show Your Passion for Retail: When writing your application, let your love for retail shine through! Share specific examples of how you've driven sales and created amazing customer experiences in your previous roles. We want to see that you're not just looking for a job, but that you're genuinely excited about being part of our team.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Assistant Store Leader role. Highlight your relevant experience in managing teams and achieving KPIs in fashion or luxury retail. We appreciate when candidates take the time to align their skills with what we're looking for!
Be Authentic: Let your personality come through in your application. We value authenticity and want to know who you are beyond your work experience. Share your unique approach to customer service and team leadership, and don’t be afraid to show us what makes you stand out!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and it ensures your application goes straight to our hiring team. Plus, you’ll get to explore more about Odd Muse and what we stand for!
How to prepare for a job interview at Odd Muse
✨Know Your Numbers
Before the interview, brush up on key retail metrics like sales targets, conversion rates, and average transaction value. Being able to discuss how you've driven these KPIs in your previous roles will show that you understand the commercial side of retail and are ready to make an impact.
✨Showcase Your Leadership Style
Prepare examples of how you've successfully led a team in a fast-paced environment. Think about specific situations where you motivated your team or improved performance. This will demonstrate your capability to support the Store Manager and lead by example on the shop floor.
✨Emphasise Customer Experience
Be ready to talk about your approach to delivering exceptional customer service. Share stories that highlight your ability to build relationships with clients and create memorable shopping experiences, as this aligns perfectly with Odd Muse’s luxury positioning.
✨Dress the Part
Since this is a fashion-led role, make sure to dress in a way that reflects the brand's aesthetic. This not only shows your understanding of the luxury market but also gives the interviewers a glimpse of how you would represent Odd Muse on the shop floor.