Salary up to £27,700
- Clinical Negligence team
- Shrewsbury location
- Legal support role with training and development opportunities
We're working with a leading law firm who are looking for a Legal Support Assistant to join their Clinical Negligence team in Shrewsbury. You will provide legal and administrative support to fee earners, assisting with client matters, file management, diary management and general department administration. This role would suit someone with legal administration or professional services experience who is looking to develop their career within a specialist clinical negligence team.
Responsibilities include:
- Provide legal and administrative support to fee earners across the Clinical Negligence team.
- Assist with client matters, including taking instructions, arranging meetings and preparing notes.
- Act as a first point of contact for department enquiries, dealing with client and professional queries within remit.
- Manage diaries, appointments and internal and client meetings.
- Gather initial client information and liaise with support teams to assist with file opening.
- Maintain and update client files, including preparing forms, bundles and indexes of documents.
- Prepare correspondence and post in line with firm procedures and systems.
- Monitor the movement of documents and files, including outstanding work and backlogs.
- Record time spent on client matters accurately and assist with billing where applicable.
- Process payments and invoices as required.
- Answer telephone calls, take accurate messages and deal with client queries within remit.
- Assist fee earners with progressing matters, including attending client meetings and taking notes.
- Close files in accordance with firm procedures, ensuring correspondence has been issued and outstanding balances dealt with.
- Support colleagues with overflow work and provide cover across the department when needed.
- Maintain confidentiality and comply with professional, regulatory and data protection requirements.
What we need from you:
- Previous experience in Clinical Negligence, Medical Negligence, or Litigation legal support role.
- Strong organisation skills and attention to detail.
- Excellent written and verbal communication skills, with confidence dealing with clients by telephone, email and in person.
- Ability to manage competing priorities and work to deadlines.
- Good numerical and IT skills, including Microsoft Word, Excel and Outlook.
- Experience using electronic case management or practice management systems would be beneficial.
The Perks:
- Salary up to £27,700 DOE.
- Training and professional development opportunities.
- Supportive and collaborative working environment.
- Opportunity to develop experience within a specialist Clinical Negligence team.
